(BSNS WIRE) MYCOM Helping Mid-Sized Companies Move From `Web Art' to 'Web-S MYCOM Helping Mid-Sized Companies Move From `Web Art' to 'Web-Smart'
Business Editors
CINCINNATI--(BUSINESS WIRE)--Sept. 25, 2000--MYCOM Group, Inc. (OTCBB:MYCO)
If your business just has a website, that's "web art." But when your website includes built-in applications that let customers, suppliers and employees work together more effectively, that's "web-smart." MYCOM Group, Inc. is helping many small- and medium-sized companies get web-smart with Internet applications that make them more accessible to their customers and suppliers, and make their employees more productive. MYCOM Group CEO George Young said that over the last several years, MYCOM has created more than 100 websites for both large and small companies, and has assembled a top-flight team of applications developers and communicators to add functionality and value to those sites. Young said that web-based applications can be designed to protect company and client information, yet make it accessible 24-7 to those who need it around the world. And unlike other technology companies that can only build those applications, MYCOM Group provides complete end-to-end training, support and promotion of the website's expanded offerings. "We know that many businesses haven't moved applications onto the web because they think they won't be able to manage them, and customers won't know how to use them," Young said. "MYCOM overcomes that obstacle with complete solutions that start with technology, but then add training, online help and extensive promotion of the new applications to target audiences." Young noted that Business Week and other national business publications recently have spotlighted a major shift toward Web applications among brick-and-mortar companies that need to produce and sell their products and services faster and cheaper. "We have already created over 100 e-Business applications for major corporations using this approach," Young said. "Now we're working to package this capability and provide pieces of it as packaged solutions to smaller businesses." One example of that trend is Comer Packaging, which provides supply-chain support for major organizations. Mycom provided Comer with a website (www.comerpkg.com) that included built-in links to Comer's inventory control database. Mike Washington, President of Comer Packaging, said the new applications give Comer access to global markets, a tool to communicate changes quickly, and online access to inventory data for Comer's customers. "This capability has improved our internal efficiencies, customer service processing and reduced our labor costs," Washington said. "These integrated solutions have provided a competitive advantage for our organization and directly generated more sales opportunities." Another example is Goettsch International of Cincinnati, which markets machinery parts and tools for the corrugated industry worldwide. To support Goettsch's key clients in Puerto Rico and South America, MYCOM crafted a Web-based application intertwined with database technology to effectively track, catalog and market parts in three languages versus building and maintaining separate sites in each language. A rotating banner on the website (www.goettsch.com) also features Goettsch's service representatives, helping put a "face" on the company to its faraway customer contacts. Young said that MYCOM's emphasis on these opportunities is accelerating with the creation of its Product Development Group, and more focused management attention under MYCOM's new four-prong Diamond Strategy for growth. "One of our major growth initiatives is to package and roll out some of these applications to a wider range of clients," Young said. "We believe that this "web-smart" trend is just beginning, and represents a major opportunity for MYCOM."
MYCOM Group
MYCOM Group provides end-to-end marketing, e-commerce and web solutions through a complementary mix of services for large businesses and organizations, serving an e-business market that industry analysts project is growing at more than 50% per year. MYCOM was formed in 1991 to provide technical marketing and documentation services. The company evolved to meet the changing needs of its clients by developing capabilities in applications development, web-enabled applications, database applications, corporate portals, online training, instructional design and other e-business solutions. MYCOM is on the web at www.mycom.com
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CONTACT: MYCOM Group, Inc. Wayne Buckhout 513/352-5560 ext. 190 wbuckhout@mycom.com
KEYWORD: OHIO INDUSTRY KEYWORD: COMPUTERS/ELECTRONICS E-COMMERCE INTERNET
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