FWIW, I called both of the numbers on the "contact us" from the website, the Appalachian office has an outgoing message indicating it is Superiors office in Appalachia and the Oklahoma number, a woman named Ruth answered and took my info for a call back, not sure that will happen, she said the most appropriate person will call me back, I heard others voices in the room too. I guess that proves only that the phone numbers work and at least one office has a staff of some sort.
Ruth was just as illusive when trying to get information as Gayla always was. Is there a chance that Gayla, Joseph and others just retired from volunteering their time, or just retired period. They all have other businesses to run and are of retirement age?