InvestorsHub Logo
Followers 45
Posts 3498
Boards Moderated 0
Alias Born 07/06/2013

Re: None

Thursday, 03/19/2015 4:48:51 PM

Thursday, March 19, 2015 4:48:51 PM

Post# of 380520
Chat session with Vizio representative a short while ago. Despite the representative ultimately stating that UltraFlix is "available", it wasn't among the apps he listed (without the link I had requested). So much for their "Award-Winning Customer Care At Your Convenience."
Maybe someone else can get a "link": http://support.vizio.com/


"Me: Am interested in purchasing a P-Series 65" UHD TV but only if it comes with an app I want to use. The name of the app is UltraFlix and I haven't been able to find it listed among the apps you are promoting at: http://www.vizio.com/via-apps
Can you tell me whether or not it's an app that you have, have had and no longer have or what the status of the app is with respect to the Vizio P-Series TV's?

Just a moment...

Sorry for the delay. We're working on getting to you as quickly as possible. If you need to run, please feel free to leave us a message

Me: Also, where can I find a complete and up to date list of the apps that come with the Vizio P-Series?

Chaeli: I see you have questions regarding the TV's. One moment please.
Thank you.
I apologize for the wait. Unfortunately the TV does not have UltraFlix available. I apologize.

Me: Why, when it shows it on some of your promotion pages? When will it have UltraFlix available?
http://www.vizio.com/news/4k-streaming-about-to-flow-with-ultraflix/

Chaeli: Unfortunately we do not have information regarding when the app will be available. I apologize.

Me: I see...so I shouldn't put too much trust in what is showing at the website at the link below? http://www.vizio.com/news/4k-streaming-about-to-flow-with-ultraflix/

Chaeli: I apologize for the wait. One moment I will test the TV.

Me: OK...Can you please provide a link to a list of all the current apps that are available on the P-Series TV's?

Chaeli: I apologize for the wait. I did test our P Series TV, yes UltraFlix is now available.

Me: I see...can you also please provide a link to where I can sell a complete list of all the apps available on the P-Series TV's?
"sell" should read see

Chaeli: Here is a list of available apps on our 2014 TVs that have received the latest update.
Web Videos
Netflix
Pandora
Crackle
Weather 4 us
Facebook
Yahoo finance
Ifood.tv
Flix fling
Wee Wee kitty (Game)
Miami pool
Right now media
Rhapsody
Iheart radio
Ebay
Bravo TV
Music B
Health Casts
Yahoo sports
Lyve
Yahoo screen
Flickr
Wealth 3d
Toon Googles
M go
Twitter
El Rosco
Youtube
Spotify
Darts
Verse of the day
Amazon
Yahoo weather
Game tree
Wiki TV TBN networks
Accu weather
Revision3
Yupp TV
I memories
The weather network
Drive cast
On
Vudu
Hulu plus
Calculator
Joomeo
Snap
Ultimate fishing experience
Fran tv.com
Don’t just shop
Tune –in
WJS live
Big star movies on demand
17 Fox sports apps
Music B
Plex
Toon Googles
aircastlive
Game tree TV
Do you have any other questions for me at this time?

Me: No...all set...thanks!

Chaeli: You are welcome. Thank you for chatting with VIZIO today. If you have any questions feel free to contact our support team at 1-877-878-4946, online at chat.vizio.com, or email us at techsupp@vizio.com! We would also like you to join VIZIO Fandemonium today to earn points and win prizes only at VIZIOfanzone.com Thanks again, and have a great day!
Thank you for contacting us."

"Chat session disconnected."