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Thursday, 05/18/2006 4:13:18 PM

Thursday, May 18, 2006 4:13:18 PM

Post# of 7018
A recent study on utility restoration practices found that 87% of the utilities surveyed have at least one major outage every year.


Utility Restoration Practices Survey Released

May 16, 2006 11:23 AM
Macrosoft Inc.

A recent study on utility restoration practices found that 87% of the utilities surveyed have at least one major outage every year. The Emergency Resource Report, published by Macrosoft Inc. (Parsippany, New Jersey, U.S.), a software development and technology services organization, found that utilities in the Mid-Atlantic, Midwest and Northeast face the highest frequency of emergencies outages within excess of five major events annually. An emergency outage is defined as an outage that affects greater than 5% of customers for more than 24 hours.

The report, aimed at benefiting utilities to understand common best practices and pain-points that can be effectively addressed, is the outcome of a detailed study conducted during the period of February 2006 through March 2006. Results are based on responses from more than 100 storm-center personnel across 45 utilities. The report highlights the importance of standardizing operations and leveraging technology to enhance efficiencies in the quick assembling of resources, their effective deployment, and tracking and managing them before, during and after the event.

More than half of the respondents reported having more than 500 field personnel deployed during a large-scale restoration event. And 95% of the respondents said that their organizations make use of contractors and mutual-assistance resources during storm restoration. To download this report, visit www.macrosoftinc.com.
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