Itonis Inc (ITNS)

[sunspotter]

"Emesyl is sold on Amazon."

Apparently not:

"Currently unavailable.
We don't know when or if this item will be back in stock."

http://www.amazon.com/gp/product/B00SZ423XA/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

My order -made on the first or second day the product appeared on the Amazon website -has never shipped and at least one "long" has had an email from Amazon confirming his order was never shipped either (his posts disappeared during iHub's Black Wednesday, sadly, although I'm sure he wouldn't mind posting again).

And all the reviews are fake, as has already been established.

"Hello,

I've reviewed your account and can see that this experience was far less than a positive one for you.

I've checked your order #xxxxxxxxxxxxx and see that 'EMESYL nausea relief' was placed as sold and shipped by Hensley Brothers Distribution, LLC, a third party marketplace seller on our website.

Usually, any seller procures inventory from his suppliers and maintains them himself. Once an order is placed, we'll pass the order information to seller, who'd then ship an item from his end. For this reason, we do not have a feature to check updated shipping status of seller item or send a replacement.

I've forwarded your feedback and a summary of this situation to our seller department--I know they'll want to hear about your experience. We're aware that our choice of services reflects on our business as a whole, and we appreciate your feedback.

At this point of time, it appears like the order was never shipped from seller's warehouse (as order status still shows as 'Pending Fulfillment'). Since the delivery date of February 8 - February 12, the only possible solution would be to file an A-to-z Guarantee claim on this order.

All Amazon Marketplace orders and most Amazon Merchant orders are covered by our A-to-z Guarantee claim. Any issue with a seller order can be resolved only through A-to-z Guarantee claim. You're always welcome to file an A-to-z Guarantee claim at: www.amazon.com/help/a-to-z-guarantee

For payment security reasons, we're unable to file A-to-z Guarantee claim via email. Currently, we're able to file a claim on our customer's behalf only when they contact us via chat or phone. If you need further assistance in submitting your claim, please feel free to contact us via phone or chat.

• To contact us via chat: www.amazon.com/clicktochat

• To contact us via phone: http://www.amazon.com/clicktocall

Choose a time frame (When to call- from "Now" to "In 5 minutes") and click "Call me." We'll call you right back! We're available 24 hours a day, 7 days a week.

Even though your purchase was made from one of our independent sellers, we realize that this experience may influence your decision to visit our stores again. Please be assured that the vast majority of such purchases go very smoothly, and can be an easy and convenient way to find the items you need.

Thanks for your understanding and we look forward to seeing you again soon.



Best regards,
Vivek Y."
How odd that I appear to be the only customer who didn't get his or her Emesyl shipped. Unless those reports were fake, just like all the "Product Reviews", of course.