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Monday, May 08, 2006 10:57:53 AM
Monday May 8, 10:25 am ET
Philadelphia Independent Enhances Customer Service with Self-Checkout
PLANO, Texas--(BUSINESS WIRE)--May 8, 2006--Richboro Shop n' Bag, a Philadelphia-based independent grocer, has chosen StoreNext Retail Technologies LLC to upgrade its in-store technology. The retailer has installed two Fujitsu U-Scan® self-checkout systems and StoreNext's ScanMaster(TM) POS software. The one- and three-bag units went live on April 4th.
Shop n' Bag is the first independent in the country to install ScanMaster's new integration with Fujitsu's U-Scan self-checkout. The technology at the store has seen quick shopper acceptance, according to Richboro president and owner Murray Battleman.
"We had an older, outdated DOS-based system and were considering upgrading by adding self-checkout units. We evaluated systems from several vendors, but StoreNext's cutting-edge technology impressed us tremendously," said Battleman. "We are a very service-oriented store and the immediate customer acceptance of these self-checkout units is extremely encouraging."
Battleman will also implement StoreNext's combined wireless offering which includes Fujitsu iPAD handheld units and Retalix PocketOffice(TM) software. This mobile solution adds high-service wireless features, including mobile self-checkout attendant capabilities as well as full ScanMaster integration.
"StoreNext's products enable service-oriented stores such as Richboro to enhance the shopping experience for their shoppers by providing a convenient choice at the checkout," said Ray Carlin, president and chief executive officer at Plano, Texas-based StoreNext.
StoreNext dealer Retalix Philadelphia worked in tandem with Richboro Shop n' Bag to install the self-checkout units and support the transition to the new ScanMaster POS system. Retalix Philadelphia will provide ongoing support and service to the supermarket.
Battleman said the installation required no cashier training and the transition was quick and smooth. "The user-friendly interface and flawless functioning of the U-Scan/ScanMaster system is prompting us to consider removing another serviced lane in the future and installing self-checkout instead," he said.
Richboro Shop n' Bag was built in 1969, expanded in 1987 and acquired by Murry Battleman in 1994. The 22,000 sq. ft. supermarket is located in Bucks County, an upscale suburban community just north of Philadelphia. The store stocks a variety of domestic and imported goods in its dairy, grocery and frozen aisles. It also features bakery, fresh seafood and meat departments in addition to a hot foods bar and salad bar.
Designed specifically for independents, ScanMaster is a Windows-based POS system that gives grocers an office system with powerful back-office features and a fast, easy-to-learn cashier touch-screen interface. The new version 2.3 is the third major release of ScanMaster from StoreNext, together providing grocers with more than 50 new features and capabilities. ScanMaster is now integrated with all StoreNext's offerings, including U-Scan, Retalix PocketOffice, Retalix Store and HQ, WinEPS, Pricer electronic shelf labels and Retalix Back Office (RBO) to provide complete plug-and-play solutions for independents and regional chains. Fujitsu's modular U-Scan self-checkout system is also integrated with StoreNext's ISS45 as well as many other POS systems.
About StoreNext
StoreNext Retail Technologies LLC is the No. 1 supplier of retail technology to independent grocers and regional chains. Based in Plano, Texas, StoreNext is a joint venture of Retalix Ltd. (Nasdaq:RTLX - News) and Fujitsu Transaction Solutions Inc. and markets Fujitsu POS hardware, Retalix's ISS45 and ScanMaster POS software, Retalix Store and Retalix HQ, as well as Internet Connected Services for managing stores via Web-enabled applications. StoreNext is the IT company that's dedicated to meeting the needs of this wholesaler-served market with packaged solutions that were previously available, affordable or practical only for large chains. Web site: www.storenext.com.
http://biz.yahoo.com/bw/060508/20060508005870.html?.v=1
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