Gunther Grant Inc (GNGR)

[Quickpin]

Another year of client gift orders they missed out on. Still have never had a single returned call, message, email, etc... Ordered a sample package on September 11th, 2013 and never received product, card, voice mail, refund, etc...

Now the focus is on large orders and not wasting time on petty little orders like the one I placed over a year ago. Let me ask a question: For a small company like mine, that buys about $1500 to $2000 in Christmas gifts for clients every year, how do I ever get the chance to sample the product and see if it would be suitable to purchase each year without being able to buy a sample first? I contacted Cocoamoda about theirs and I had it in my hands the next week.

If you can't handle a small order, how do you gain customers to increase the big orders?