NanoTech Entertainment Inc (NTEK)

[Zorax]

Looks like a nice pps finish. Hope people got out with some profit.

Moments ago with Samsung Live Chat... may have invalidated my theories while opening a whole nother can of worms...sheesh. See the second chat below this one.

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Chat InformationPlease wait for a Samsung Agent to respond.

Chat InformationYou are now chatting with 'Vain K'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Chat InformationYour Issue ID for this chat is LTK1125602417133X

Vain K: Hi, thank you for reaching out to Samsung technical support. How may I assist you?

kitt: Hello, my name is Kitt and I need some clarification about downloading apps to the new UHD Samsung TV's. I don't have mine yet. After I buy my UHD set, can I go to the internet and download other apps not listed in the Samsung store? Am I only allowed to download apps from Samsung store explicitly? Can I load a app saved on a thumbdrive from my friends TV if I don't have internet access at some point? My new Samsung will be installed in my basement and I'm not sure if my wireless setup will be good enough right now, that's why I need to know if I can load in apps by usb.

Vain K: I see that you have sent me quite a bit of information. I’d be happy to go through it and assist you better.

kitt: Thanks, please try to answer those in order if possible.

Vain K: You're welcome.

Vain K: I understand that you want to know if the apps that are not listed in the Samsung store can be downloaded. Is that correct?

kitt: correct

Vain K: Thank you for confirming.

Vain K: It is not possible for accessing the apps that are not present in the apps store.

Vain K: It is not possible to store the apps in the TV memory from the external device.

kitt: So, if I'm understanding this, I am not allowed to go to the internet to find an app, and if it's not listed on the Samsung store right now, I can't load one in using the TV's usb port?

Vain K: Yes. You are correct.

kitt: Store the app? I just want to load one in to use instantly.

Vain K: Only the apps that are available on the TV can be accessed.

kitt: I understand accessing the app, but I can't load one of mine into the menu to use?

Vain K: Yes. You cannot load your apps on to the TV.

kitt: Okay thanks, I think I understand better, looks like I might have a bit of a problem in my basement then. I was hoping for some way to load other apps not on the Samsung store onto my TV.

Vain K: You are welcome.

kitt: Here's a thought... can I upload a 3rd party app to the Samsung store THEN download it to my TV.?

Vain K: No. The apps that are compatible with the Samsung TV are can be loaded on to the TV.

Vain K: I will provide you a link that helps you in finding the apps compatible with the TV. It helps you in finding the apps for the TV.

kitt: Okay, thanks... I just saw a few apps on someone's Samsung TV on their screen but the apps aren't in the Samsung store, how would that be possible?

Vain K: http://www.samsung.com/us/appstore/

Vain K: Please see the above link for apps compatible for the TV.

Vain K: Is the above link accessible?

kitt: Thanks. Are those up to date with new apps as well?

kitt: Yes the link is good

Vain K: You're welcome.

Vain K: The apps in the link are up to date.

Vain K: I just wanted to make you aware of some really good support pages that are available to our customers.
Samsung SPOT (Smart Personal Online Training) offers real-time Samsung support with a product expert through live video chat. visit us at Samsung SPOT Our hours of operation(currently) are: Monday to Friday / 10am to 7pm EDT.
If you are looking for more details on the functionality of a product or would like to find answers to some of the questions, visit us at SamsungSimulator for an interactive review of some of our Samsung products.

Vain K: Is there anything else I can assist you with?

kitt: Yes lol whats 2+2...?

Vain K: =4

kitt: lol thanks.. Vain K...glad I'm not talking to a robot

Vain K: If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!

kitt: I will do that

Vain K: Thank you.

Vain K: Thanks for chatting with Samsung Support. If you have a minute, please click on the blue “X close” button to receive the transcript of your chat and fill out a brief survey to help us serve you better.
Follow Samsung Service on Facebook, Twitter and YouTube.

Chat InformationChat session has been terminated by the Samsung Agent.

Now from moments ago as well...although the answers make sense, I'm starting to believe it's an intelligent computer program where they just look for key words and have a canned respose.



Chat InformationPlease wait for a Samsung Agent to respond.

Chat InformationYou are now chatting with 'Parker'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Chat InformationYour Issue ID for this chat is LTK1125602417444X

Parker: Hi, thank you for reaching out to Samsung technical support. How may I assist you?

kitt: Hello, names Kitt. I didn't get an answer to this question minutes ago...I just saw a few apps on someone's new Samsung TV on their screen but the apps aren't in the Samsung apps store, how would that be possible?

Parker: I am glad to assist you with the information related to the apps.

Parker: May I know the apps that you are referring to?

kitt: UltraFlix 4K app

Parker: Thank you for the information.

Parker: This app is not available in Samsung apps.

kitt: Any idea how I saw it on a brand new Samsung TV?

Parker: I can confirm that this app is not available in Samsung US products.

kitt: rain turns to what below thirty degrees?

kitt: is it available in Europe?

Parker: As we are into technical support for Samsung US products, we do not have the information related to other region Samsung products.

kitt: what about the rain?

Parker: Could you please be more specific about your query?

kitt: sure.. rain turns to what below thirty degrees?

Parker: Do you have any technical issues with the Samsung product you have?

kitt: No, I was checking to see if you were a real person. Not to disrespectful but this convo sounds like a computer program

Parker: You are chatting with a live person.

kitt: Okay. Thank you for your time then.

Parker: You're welcome.

Parker: May I assist you with anything else?

kitt: No, the answer was snow.

kitt: Thank you.

Parker: I just wanted to make you aware of some really good support pages that are available to our customers.
Samsung SPOT (Smart Personal Online Training) offers real-time Samsung support with a product expert through live video chat. visit us at Samsung SPOT Our hours of operation(currently) are: Monday to Friday / 10am to 7pm EDT.
If you are looking for more details on the functionality of a product or would like to find answers to some of the questions, visit us at SamsungSimulator for an interactive review of some of our Samsung products.