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Monday, September 15, 2014 8:58:19 PM
by Eric Lehner
There is an erroneous message at www.HomeDepot.com that 1000+ Stain Remover has been discontinued. The product has NOT been discontinued. In fact, Home Depot recently updated the 1000+ product page to reflect the current label design. Sales in this portal have grown since the product was first introduced by Home Depot.com and consumer satisfaction is high. All product shipments into Home Depot and outbound to consumers have been made according to schedule. Personnel at Home Depot are working on the correction of this error. The problem appears to be IT related. It seems that chemical compliance data did not migrate properly between two databases, which caused an automatically generated (false) message of discontinuation in the product availability database.
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