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Re: was CA$H post# 54391

Tuesday, 04/04/2006 12:13:01 AM

Tuesday, April 04, 2006 12:13:01 AM

Post# of 315345
(1)Dear Mr. Bouganim,

Thank you for your email. Specific information regarding your request for Fight Network is not currently available. We would like to add that channel, to make viewers like you happy, but we do not know if or when this will happen. We will gladly forward your request to our Programming Department for further consideration.

We thank you for your input as we continually review our options in order to provide a compelling lineup for our viewers. Please stay tuned for consumer Charlie Chats that are broadcast monthly on Channel 101 or log-on to our website for future programming announcements

In order to research your account, we will need more account information. Please provide us with the phone number listed on your account and your account number so that we may further assist you.

Your business is greatly appreciated and we thank you for allowing us to be of assistance to you. If you have any further questions, you will need to please call our Customer Service Center at 1-800-333-3474 and we can assist you.


Sincerely,

Betty S.

DISH Network eCare

***Please include all previous correspondence when replying. ***

(2)
Dear Mr. Bouganim,

Thanks for your interest in DIRECTV. I'm excited to hear that you're considering joining the DIRECTV family.

Also, thanks for your suggestion on adding The Fight Network to our channel list. We're always looking for ways to enhance our services, and customer feedback is very important to us. I have forwarded your comments on to DIRECTV Management.

We often make changes to our service based on customer requests, and we conduct customer surveys on a regular basis to get feedback and new ideas.

I realize that you may have some other questions, so we have set up two ways for you to get fast answers to all of your questions and begin enjoying DIRECTV:

You'll find great new customer offers and everything you'll need to get started at our web site. Just go to http://www.directv.com/DTVAPP/get_directv/currentoffer.jsp for more information or to place your order online in just minutes. You can even have one of our specialists call you to discuss DIRECTV before you order by filling in your name and phone number on the web form at http://www.directv.com/DTVAPP/get_directv/LeadGeneration_Customer.jsp - But don't forget to select the box saying that you'd like to receive information by phone.

You can also call us at 1-888-777-2454 from 6:00 a.m. to 3:00 a.m. Eastern Time to get answers to your questions. Our call center is staffed with knowledgeable Customer Service Representatives who are ready to help.

We look forward to serving you as a customer and showing you why DIRECTV is the best entertainment value available.

Sincerely,

Lara C
DIRECTV Customer Service

(3)
Dear Valued Customer,

This is an automated response from Adelphia’s Customer Care Department. We
received your request on 3/30/2006 2:49:04 PM.

Thank you for taking the time to make us aware of your viewing preferences.
Please be assured that we will take your request into consideration along with
those of other Adelphia customers in your area.

If you have any questions about a particular channel or the line-up in your
area, channel information can be found on our website at www.adelphia.com by
clicking on the "Learn More" button under Cable Entertainment.

Thank you for contacting Adelphia's Customer Care Department.


I will make sure I post up the links as promised everyday so that newcomers will see and request it. And remember one email a day could keep all the bashers away