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Thursday, 03/30/2006 8:50:18 AM

Thursday, March 30, 2006 8:50:18 AM

Post# of 353150
ADVC Advanced Communications Technologies, Inc, a New York-based holding company that specializes in the technology aftermarket service and supply chain known as reverse logistics, announced today that its electronic equipment repair subsidiary Cyber-Test, Inc. was selected by N.E.W. Customer Service Companies, Inc. (NEW), the nation's leading provider of extended service plans, as one of its premier national service providers for NEW's newest retail client.

As the sole provider of extended service plans for this major national retailer, NEW will offer this client's customers the option to protect their computer and electronic product purchases for two years beyond the manufacturer's warranty. Cyber-Test will be one of a number of service providers responsible for the repair of laptops and monitors covered by service plans sold at this retailer.

Lisa Welton, president and CEO of Cyber-Test said, "We have been doing business with NEW for more than 4 years and have proven ourselves as being a quality, timely and reliable service provider." Welton continued, "To be awarded this important piece of business for NEW proves their faith in our ability to consistently outperform our competitors in the repair and exchange service arena."

"Cyber-Test was chosen as an NEW repair depot because they are able to deliver exceptional quality, they care about our business and adapt to meet our expectations," said Steve Miller, Senior Director of Service Operations for NEW. Miller added, "Their exceptional reporting and tracking capability helps me run our business."

NEW's current client list includes leading retailers such as Wal-Mart, Best Buy, Lowe's, Office Max, Sam's Club and The Sharper Image.

Wayne Danson, president and CEO of Advanced Communications said, "Cyber-Test has maintained a prominent and valuable relationship with NEW for years, and now they have chosen us to be a part of this important new service plan program. As a result, we expect to increase our laptop and LCD television/monitor service business by more than 100%. We are very excited that our business is growing by leaps and bounds. We are committed to pursuing acquisitions in companies that complement our expansion plan of providing an integrated life-cycle service for the consumer electronics industry." Danson added, "Organic growth remains a core competency of each company that we acquire."

About N.E.W. Customer Service Companies

N.E.W. Customer Service Companies, Inc. (NEW) is the nation's leading provider of extended service plans, buyer protection services and product support for businesses and consumers. With more than 20 years experience, NEW provides exceptional post-sale consumer care for many of the nation's largest retailers, manufacturers, utilities and financial services firms, providing coverage last year to more than 100 million consumers. NEW is headquartered in Dulles, VA, and operates eight communication centers across the United States. NEW has more than 2,400 employees nationwide. For more information, please visit NEW at http://www.newcorp.com or call 1-800 WHAT'S NEW (1-800-942-8763).

About Advanced Communications Technologies

Advanced Communications Technologies, Inc. is a New York-based public holding company specializing in the technology aftermarket service and supply chain, known as reverse logistics. Its wholly owned subsidiary and principal operating unit, Encompass Group Affiliates, Inc. acquires and operates businesses that provide computer and electronics repair services and end-of-lifecycle, asset distribution and recovery services. Encompass owns Cyber-Test, Inc., an electronic equipment repair company based in Florida that provides board-level repair of technical products to third-party warranty companies, OEMs, national retailers and national office equipment dealers. Service options include advance exchange, depot repair, call center support, parts and warranty management for office equipment, fax machines, printers, scanners, laptop computers, monitors and multi-function units, including high-end consumer electronics such as PDAs and digital cameras. For more information, visit http://www.advancedcomtech.net, or Cyber-Test's website at http://www.equipfix.com.

his release and oral statements made from time to time by the company's representatives concerning the same subject matter may contain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. These statements can be identified by introductory words such as "expects," "plans," "intends," "should," "believes," "will," "estimates," "forecasts," "projects" or words of similar meaning, and by the fact that they do not relate strictly to historical or current facts. Many factors may cause actual results to differ from forward-looking statements, including inaccurate assumptions and a broad variety of risks and uncertainties, some of which are known and others of which are not. Known risks and uncertainties include those identified from time to time in the reports filed by the company with the Securities and Exchange Commission, which should be considered together with any forward-looking statement. No forward-looking statement is a guarantee of future results or events, and one should avoid placing undue reliance on such statements.

SOURCE: Advanced Communications Technologies, Inc.




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