Bots Inc (BTZI)

[r0b2021]

WOW. HIRE SOMEBODY FOR CRYING OUT LOUD!
I really do understand and am ok waiting, but if you have demand skyrocket like that you need to get some temps to at least triage the message about lack of inventory.
We need you to rise to the occasion on all fronts, not get consumed by the chaos.
HIRE HELP PLEASE.
I emailed today after not having communication since Sunday when I got the order confirmation email. I was told someone would answer my email in one week. REALLY?

Telling people that it will take a week to answer a question on why you haven't heard anything about the order made 5 days ago is really bad and you lose business. Just form-letter a back-order message!

This response is really poor. I am a happy stock holder but I do want the company to react to demand. At least get communication working better please!

The Company's response to my question about any information on my order (since there was nothing on the order about back-order and no further updates at all) placed Sunday 4/13/14:
Thank you for submitting your question to us online. Due to the volume of emails received, one of our Customer Support Representatives will respond to you within one week.

#mCig

Sincerely,

mCig Support Team

800 Bellevue Way NE
Bellevue, WA 98004

Email: [e-mail]

Website: www.mCig.org