Register for free to join our community of investors and share your ideas. You will also get access to streaming quotes, interactive charts, trades, portfolio, live options flow and more tools.
Register for free to join our community of investors and share your ideas. You will also get access to streaming quotes, interactive charts, trades, portfolio, live options flow and more tools.
I'll get this updated. Thanks!
Erwin
iHub Support
Once the new servers are in place then this issue should be eliminated.
Erwin
iHub Support
It should be fixed now.
Erwin
iHub Support
Once the new servers are in place then it should eliminate this issue.
Erwin
iHub Support
Mobile App Streaming Issue
Some users won't get the streaming data on the mobile app due to their 3g connection. The 3g connection is an issue for some users only. It may be an issue with their wireless account, or AT&T/Verizon telecom equipment in that area. All users can get the streaming data on the mobile app by using a Wifi connection though.
The Android App should be out in the next 2-3 months.
Erwin
iHub Support
I know...I know. We're experiencing technical difficulties with the data feed. Please give if a few minutes and log out and log back in.
Erwin
Support
We're experiencing technical issues right now. I'm trying to find out what's going on.
Erwin
iHub Support
Yes, we're experiencing technical issues right now. I'm trying to find out what's going on.
Erwin
iHub Support
Unfortunately not at this time. Hopefully one day.
Erwin
iHub Support
Perfect!
Sorry, but we're experiencing technical difficulties at this time. Hopefully, it will be fixed shortly.
Erwin
iHub Support
Mobile App Streaming Issue
Some users won't get the streaming data on the mobile app due to their 3g connection. The 3g connection is an issue for some users only. It may be an issue with their wireless account, or AT&T/Verizon telecom equipment in that area. All users can get the streaming data on the mobile app by using a Wifi connection though.
Erwin
iHub Support
Hi Common Cents,
This should be fixed shortly. We are experiencing technical difficulties at the moment. IT is working on fixing the problem a.s.a.p. Sorry about the inconvenience this may have caused you.
Erwin
Support
It sounds like you have corrupted data stored on your computer and you need to delete your ADVFN java cache folder. This is quite easy, please follow these instructions:
Close all of your open Internet browsers, even ones not displaying advfn.com
Go to My Computer > C Drive > Documents and Settings (or "Users" in Vista) > [Folder with your name on it] and delete the folder marked ADVFN.
You should now be able to log in and view the Level 2 page normally.
Regards,
Erwin
iHub Support
Unfortunately, there is nothing we can do on our end. The app works fine, the problem lies with your provider. You can speak with their support team to see what could be causing this.
Erwin
iHub Support
Trades Screen is Blank
It sounds like you have corrupted data stored on your computer and you need to delete your ADVFN java cache folder. This is quite easy, please follow these instructions:
Close all of your open Internet browsers, even ones not displaying advfn.com
Go to My Computer > C Drive > Documents and Settings (or "Users" in Vista) > [Folder with your name on it] and delete the folder marked ADVFN.
You should now be able to log in and view the page normally.
Regards,
Erwin
iHub Support
Anytime...lol
Erwin
iHub Support
About 2-3 months.
Erwin
iHub Support
It may be an issue with the some peoples wireless account, or AT&T/Verizon telecom equipment in that area. If there were issues with the app not working over 3G you wouldn't hear the end of it from hundreds of users.
Erwin
iHub Support
It sounds like you have corrupted data stored on your computer and you need to delete your ADVFN java cache folder. This is quite easy, please follow these instructions:
Close all of your open Internet browsers, even ones not displaying advfn.com
Go to My Computer > C Drive > Documents and Settings (or "Users" in Vista) > [Folder with your name on it] and delete the folder marked ADVFN.
You should now be able to log in and view the page normally.
Regards,
Erwin
iHub Support
Hi itsonlymuni,
Please update your software and reboot. Here's a link:
http://support.apple.com/kb/ht1338
Erwin
iHub Support
Looks good. Thanks!
Erwin
iHub Support
It will be released in 2-3 months.
Erwin
iHub Support
Yes, we will have that on the Android App.
Erwin
iHub Support
Soon my friend. In about 2-3 months.
Erwin
iHub Support
It's already in the system. Thanks!
Erwin
iHub Support
That's a Pink Sheet stock and your package "Level 1 Starter" does not offer real time Pink Sheets. You get level 1 quotes for NASDAQ, AMEX, NYSE, and the OTC BB. No Pink Sheets. If you want Pink Sheets as well then you need to upgrade to the Small Cap Basic for $16.99/month.
Erwin
iHub Support
Ok, I'll get this fixed. Thanks!
Erwin
iHub Support
Hi Dudi,
Try this:
Pinch the streamer to "zoom out" to see more tickers. You "zoom in" by "stretching" the screen with two fingers to get larger fonts.
Erwin
iHub Support
Anytime
Erwin
iHub Support
Yes, it has been reported and hopefully fixed by end of day.
Erwin
iHub Support
Ok, this is what I found out.
You pinch the streamer to "zoom out" to see more tickers. You "zoom in" by "stretching" the screen with two fingers to get larger fonts.
Erwin
iHub Support
Hi ab123,
Are you on a computer or the app?
Erwin
iHub Support
For the OTC BB & Pink Sheets you would times the order amount by 100.
Erwin
iHub Support
Hi hey man,
Here's what it means:
Burst Basket (BA): A burst basket is a stock transaction that involves the sale/purchase of a basket of stocks. A basket is an entire portfolio of stocks ranging from 5 to 50 different stocks from different sectors, which are purchased together by an equity specialist.
You can learn more at our Education Channel:
http://investorshub.advfn.com/boards/education.aspx
Erwin
iHub Support
I see a lot more then just 2 on the Bid Side. Trying refreshing.
Erwin
iHub Support
Please review our F.A.Q. link below to fix any iPad/iPhone mobile app issues and to find out how to use some of the features.
http://ihwiki.advfn.com/index.php?title=FAQ:Mobile_App
Let me know if you still need assistance. Thanks!
Erwin
iHub Support
Anytime
Please adjust the zoom on your browser to the right settings and this will fix the problem. Thanks!
Erwin
iHub Support
If anyone is experiencing browser crashes when on our site, please reinstall Java to fix this issue. It's Java related.
If you haven't already, it is a good idea to get the latest version of java installed. Go to java.com and click on the blue button there to download and install the latest version. Once it is installed restart your computer.
If you are still having problems after this please make sure your Java plug-ins are activated by going to Tools in Internet Explorer then down to Manage Add-Ons (if there is a sub-menu here please click on Enable or Disable Add-Ons).
Make sure everything published by Sun Microsystems Inc (in the second column) is enabled. There should be 3 or 4 seperate items in the list for this.
Once they are enabled you should have no more problems with the site.
For Firefox, go to Tools and then Add-Ons. Now go to Plugins, and make sure everything that says Java on it, is enabled.
If the Add-Ons are already enabled and you are still having problems, please let me know.
Erwin
iHub Support