Unilumin live chat support says NO US DISTRIBUTORS!!!
I went to http://unilumin.com/ and clicked on live chat to ask them if they have US Distributors. One could assume since savwatt has an exclusive distribution agreement, that unilumin support would know about that.
Here are the two separate chat logs. Anyone is welcome to go to the site and do their own DD. (Sorry about the ??????? that was the Chinese characters from the chat.)
Welcome to Unilumin Group Co., Ltd., Please wait a moment......
lighting2:May I help you?
lighting2 said:(11:50:40 PM)??,?????!??????????
hi
You said:(11:51:06 PM)Does Unilumin group have a US distributor?
lighting2 said:(11:51:18 PM)this is sumay from unilumin
what can i do for you?
You said:(11:51:53 PM)Does Unilumin group have a US distributor?
lighting2 said:(11:52:17 PM)no
You said:(11:52:53 PM)So Unilumin only sells in the China market? There is no way to get your products in the USA?
lighting2 said:(11:52:53 PM)we can contact you direct
you can buy it from china
i think that is more economica
You said:(11:54:16 PM)Ah, So I can buy it direct from you if I want product? So there is not someone in the USA that sells your products then
lighting2 said:(11:54:27 PM)yes
you can buy it drect from me
?????????,???,?????
2nd attempt at the same question
Welcome to Unilumin Group Co., Ltd., Please wait a moment......
lighting3:May I help you?
lighting3 said:(12:00:10 AM)??,?????!??????????
Hello,This is Alex from Unilumin Group Co.,Ltd. What can I do for you?
You said:(12:00:58 AM)Hello, I was want to find out if you have a USA distributor
lighting3 said:(12:02:10 AM)?????????,???,?????
Hello Sir, I am Alex, and now I am in charge of the EU markets. so if you can leave me your name, your company information, your email address, So I can transfer your information to our US Market team.
You said:(12:03:09 AM)That really isn't an answer to my question
lighting3 said:(12:03:12 AM)there will be some of my colleages to follow your questions. will be ok for you?
You said:(12:03:23 AM)I just wanted to know if you have a distributor in the USA
lighting3 said:(12:04:28 AM)No
The conversation ended at 00:04
I find it odd that its posted on the board that savwatt has exclusive rights, but when asking unilumin via their website they say they have no US distributors.
Please everyone do your own DD on this, I just wanted to bring my experience to everyone's attention.