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Tucows Inc. Announces Preliminary Results of Tender Offer
TORONTO, March 16 /PRNewswire-FirstCall/ -- Tucows Inc. (AMEX:TCXAMEX:TSX:TC) a global provider of domain names, email and other Internet services, announced today the preliminary results of its modified Dutch auction tender offer, which expired at 5:00 p.m., New York City time, on March 13, 2009. Tucows expects to purchase 4,250,000 shares of its Common Stock at a purchase price of $0.41 per share, or a total of $1,742,500. The 4,250,000 shares expected to be purchased are comprised of the 4,000,000 shares Tucows offered to purchase and 250,000 shares to be purchased pursuant to Tucows' right to purchase up to an additional 2 percent of the shares outstanding immediately prior to the commencement of the tender offer. Due to over-subscription, Tucows expects the final proration factor for shares tendered at or below $0.41 per share to be approximately 99.8%. For this purpose, shares tendered at or below $0.41 per share will include shares tendered by those persons who indicated, in their letter of transmittal, that they are willing to accept the price determined in the offer. All shares purchased in the tender offer will receive the same price.
The price per share and the proration factor are preliminary and subject to verification by StockTrans, Inc., the depositary for the tender offer. The actual price per share and the proration factor will be announced promptly following completion of the verification process. After the determination of the actual price per share and the proration factor, the depositary will issue payment for the shares accepted under the tender offer and return all shares not accepted.
Tucows commenced the tender offer on February 12, 2009, when it offered to purchase up to 4,000,000 shares of its Common Stock at a price between $0.36 and $0.45 per share, net to the seller in cash, without interest. As a result of the completion of the tender offer, Tucows expects to have 68,823,782 shares issued and outstanding as of the time immediately following payment for the tendered shares. Subject to the rules and regulations of the Securities and Exchange Commission, Tucows may, from time to time at management's discretion, repurchase up to approximately 6,361,769 additional shares of its Common Stock on the open market under its previously authorized share buyback program.
Wow .. really ? I thought they might offer at least a little bit of a premium ..
Got some paperwork from Scottrade on them last week or so. they are doing a buyback and wanted to know if I wanted to sell to them at '...no greater then 0.37'
They are trying to reduce the OS by 4 million shares.
What is happening with this little fella ? I dont hold this anymore but still lurk... seems a move here will never come..
A week late, but worthy
Tucows Commences Dutch Auction Tender Offer to Repurchase up to 4 Million Common Shares
TORONTO, Feb. 12 /PRNewswire-FirstCall/ -- Tucows Inc. (AMEX:TCXAMEX:TSX:TC) a global provider of domain names, email and other Internet services, announced today that it is commencing a modified "Dutch auction" tender offer to repurchase up to 4,000,000 shares of its common stock, representing approximately 5.5% of the Tucows' outstanding shares. The closing price of Tucows' common stock on the NYSE Alternext US on February 11, 2009 was $0.36 per share.
"We believe our shares to be an attractive investment and their repurchase by the Company to be a prudent use of cash that is consistent with our long-term objective to create shareholder value," said Stanley Stern, Chairman of the Board of Tucows.
Under the tender offer, shareholders will have the opportunity to tender some or all of their shares at a price within the $0.36 to $0.45 per share price range. Based on the number of shares tendered and the prices specified by the tendering shareholders, Tucows will determine the lowest per share price within the range that will enable it to buy 4,000,000 shares. If shareholders of more than 4,000,000 shares properly tender their shares at or below the determined price per share, Tucows will purchase shares tendered by such shareholders, at the determined price per share, on a pro rata basis. Additionally, if more than 4,000,000 shares are properly tendered, the number of shares to be repurchased by Tucows pursuant to the tender offer may, at the discretion of Tucows, be increased by up to 2% of Tucows' outstanding shares, or approximately 1,461,500 shares, without amending or extending the tender offer.
Shareholders whose shares are purchased in the offer will be paid the determined purchase price per share net in cash, without interest, after the expiration of the offer period. The offer is not contingent upon any minimum number of shares being tendered. The offer is subject to a number of other terms and conditions specified in the offer to purchase that is being distributed to shareholders. The offer will expire at 5:00 p.m., New York City time, on Friday, March 13, 2009, unless extended by Tucows.
The information agent for the offer is StockTrans, Inc. None of Tucows, its board of directors or the information agent is making any recommendation to stockholders as to whether to tender or refrain from tendering their shares into the tender offer. Shareholders must decide how many shares they will tender, if any, and the price within the stated range at which they will offer their shares for purchase by Tucows.
This press release is for informational purposes only and is not an offer to buy or the solicitation of an offer to sell any shares of Tucows' common stock. The offer is being made solely by the offer to purchase and the related letter of transmittal. Investors are urged to read Tucows' tender offer statement on Schedule TO filed with the Securities and Exchange Commission in connection with the tender offer, which includes as exhibits, the offer to purchase and the related letter of transmittal, as well as any amendments or supplements to the statement when they become available, because they contain important information. Each of these documents has been or will be filed with the Securities and Exchange Commission, and investors may obtain them for free from the Securities and Exchange Commission at its website (http://www.sec.gov/) or from StockTrans, Inc., the information agent for the tender offer, by directing such request to: StockTrans, Inc., Attn: Re-Organization Dept., 44 West Lancaster Avenue, Ardmore, PA 19003, telephone (800) 733-1121.
Again, Lacuna acquiring
http://ih.advfn.com/p.php?pid=nmona&cb=1234238315&article=36169901&symbol=A^TCX
Dumping some dead weight for one mil.(8-K)
http://ih.advfn.com/p.php?pid=nmona&cb=1234238025&article=36169590&symbol=A^TCX
TUCOWS to commence share buy back
http://ih.advfn.com/p.php?pid=nmona&cb=1234237808&article=36159084&symbol=A^TCX
Looks like Lacuna is acquiring more shares.
http://ih.advfn.com/p.php?pid=nmona&cb=1233938610&article=36091315&symbol=A^TCX
http://ih.advfn.com/p.php?pid=nmona&cb=1233938610&article=36127012&symbol=A^TCX
Tucows fourth quarter investment community conference call is Monday, February 9, 2009 at 5:00 p.m. (ET)
TORONTO, Jan. 28 /PRNewswire-FirstCall/ -- Tucows Inc. (TSX: TC, AMEX: TCX) plans to report its fourth quarter fiscal 2008 financial results via news release on Monday, February 9, 2009 at approximately 4:00 p.m. (ET). Tucows management will host a conference call the same day at 5:00 p.m. (ET) to discuss the results and the outlook for the company.
Participants can access the conference call via the Internet at http://tucowsinc.com/investors.
For those unable to participate in the conference call at the scheduled time, it will be archived for replay both by telephone and via the Internet beginning approximately one hour following completion of the call. To access the archived conference call by telephone, dial 416-640-1917 or 1-877-289-8525 and enter the pass code 21295734 followed by the pound key. The telephone replay will be available until Monday, February 16, 2009 at midnight. To access the archived conference call as an MP3 via the Internet, go to http://tucowsinc.com/investors.
About Tucows
Tucows is a global Internet services company. OpenSRS manages over 8 million domain names and millions of email boxes through a reseller network of over 9,000 web hosts and ISPs. Our Retail group sells services directly to consumers and small businesses through Domain Direct, It's Your Domain and NetIdentity. We hold a portfolio of approximately 150,000 domain names that are available for sale, monetized through advertising and support our wholesale Personal Names Service. Tucows.com remains one of the most popular software download sites on the Internet. More information can be found at http://tucowsinc.com/.
DATASOURCE: Tucows Inc.
CONTACT: Lawrence Chamberlain, The Equicom Group for Tucows Inc., (416)815-0700 ext. 257
Joichi gets buy options at .31, good until 2013.
http://ih.advfn.com/p.php?pid=nmona&cb=1229571260&article=34698905&symbol=A^TCX
Tucows Appoints Joichi Ito to its Board of Directors
TORONTO, Dec. 15 /PRNewswire-FirstCall/ -- Tucows Inc., (AMEX:TCXAMEX:TSX:TC) a global provider of domain names, email and other Internet services, today announced that Joichi Ito has been appointed to the Board of Directors of the Company.
"We are honoured to have one of the most influential leaders in the global Internet community join our Board," said Elliot Noss, President and CEO of Tucows. "Mr. Ito brings to Tucows a unique understanding of the Internet's impact on business and society. We look forward to his strategic guidance and counsel."
"Tucows is a true pioneer in the domain name and Internet services space," said Joi Ito. "I look forward to participating in my role as a member of Tucows' Board of Directors as the Company continues to innovate and grow."
Mr. Ito is currently the CEO of Creative Commons, a non-profit organization devoted to information sharing initiatives for creative works, Neoteny Co. Ltd, a venture capital firm investing in Internet technologies and services, and Kula Co., Ltd., an internet software company. Mr. Ito is the Chairman of Six Apart Japan, a weblog software company; and serves as Director on numerous Boards including, Technorati, the preeminent search engine for blogs, Digital Garage, and Machinima.com. He also serves on the Board of The Mozilla Foundation. Mr. Ito has founded or co-founded several Internet companies, including PSINet Japan, Digital Garage and Infoseek Japan. He has served on the board of ICANN and continues to serve on various Japanese central and local government committees and boards, advising on IT, privacy and computer security related issues. Mr. Ito has been recognized by numerous publications as an influential Internet leader. Most recently, Mr. Ito was named by BusinessWeek as one of the 25 Most Influential People on the Web for 2008.
Looks like the CFO is giving away some Christmas Presents. Let's hope the recipients have a VERY nice Christmas!
90,715 shares worth.
http://ih.advfn.com/p.php?pid=nmona&cb=1229358782&article=29833428&symbol=A^TCX#EDGAR_HTM_F1
Very interesting indeed. Nice addition to the product line ..
Say Hello to Hover, the Easiest Way to Buy and Use Domain Names
TORONTO, Dec. 8 /PRNewswire-FirstCall/ -- Tucows Inc., (AMEX:TCXAMEX:TSX:TC) a global provider of domain names, email and other Internet services, today officially welcomes Hover (http://hover.com/) to its family of web services.
Hover is a hassle-free domain management service that makes it easy for anyone to buy a domain name, set up a personalized email address and connect a domain name to all of their web services - in seconds.
"Many providers will sell you a domain name, but none make it really simple to use those names," said Ross Rader, General Manager, Hover. "Our goal is to make domain names as easy to use as they are to buy."
Hover's features include:
- Hover's innovative URL forwarding tools make it incredibly easy to manage your personal identity online:
- Use Hover to point other people to various web pages. For example, rather than sending someone a link that looks like this:
Looks like Lacuna is buying.
http://ih.advfn.com/p.php?pid=nmona&cb=1226155029&article=29198466&symbol=A%5ETCX
Tucows Sweetens Technology Learning with Butterscotch.com
New video website offers consumers entertaining video to demystify technology and the Internet
TORONTO, Nov. 6 /PRNewswire-FirstCall/ -- Tucows Inc., (AMEX:TCXAMEX:TSX:TC) a global Internet services company, announced today the launch of Butterscotch.com, a new online video network that offers educational and user-friendly instructional shows designed to demystify technology for the average technology consumer. The website's Fall lineup features a range of handy tutorials and TV-like shows aimed at making technology fun and easy to understand. Hosted by tech veterans Amber MacArthur, Andy Walker, Sean Carruthers, and Molly MacDonald, Butterscotch.com aims to be the HGTV of the technology industry.
Butterscotch.com's technology video content helps consumers understand and use products, services and software they may otherwise find too techie. The site launches with 35 video tutorials, with plans to reach 500 clips by next spring, featuring tech tips, tricks and "how-to's" for the non-sophisticated technology consumer. It will also publish multi-episode tutorial specials that will examine a range of topics such as "Facebook for Grownups," and "Flickr for the Frightened." Visitors can also view a news show that features the Internet's best viral videos, called the "A-List," "Miss-Download," a show that highlights the best file downloads on the Internet, and "Lab Rats," a wacky, tech advice show that already enjoys 150,000 weekly downloads.
Butterscotch.com adds a new dimension to Tucows.com, one of the oldest and most respected software download sites on the web. It further illustrates the company's goal to provide simple, useful services that help people unlock the power of the Internet.
In addition to consumers, marketers at technology companies and retail outlets can use Butterscotch.com content to help their own customers better understand the products they are offering, ultimately providing an overall improved customer experience. Butterscotch.com offers unique opportunities for marketers including in-video advertising, private-labeled shows, syndication and product placement. More information is available at http://www.butterscotch.com/advertise.html.
"We're proud of Butterscotch.com's Fall lineup of technology shows and look forward to adding more content that will wow and educate viewers about technology," said Andy Walker, General Manager, Butterscotch.com. "We've expanded on what Tucows.com is all about and continue to provide fantastic content to help consumers fully enjoy the benefits of technology and how it fits into their every-day lives."
About Tucows
Tucows is a global Internet services company.
OpenSRS manages over 8 million domain names and millions of email boxes through a reseller network of over 9,000 web hosts and ISPs. Our Retail group sells services directly to consumers and small businesses through Domain Direct, It's Your Domain and NetIdentity. YummyNames owns premium domain names that generate revenue through advertising or resale. Butterscotch.com is an online video network building on the foundation of Tucows.com.
More information can be found at http://tucowsinc.com/.
This is additional good news. If one can stomach the multi-year wait, this stock will reward handsomely. Up more than 50% on that news.
Nice jump.
Tucows Sells Equity Interest in Afilias for $7.4 million
- Sale marks next step in Company's divesture of non-core assets -
TORONTO, Nov. 5 /PRNewswire-FirstCall/ -- Tucows Inc. (AMEX:TCXAMEX:TSX:TC), a global provider of domain names, email and other Internet services, today announced it has sold all of its 7.38 equity interest in Afilias, a global provider of registry services, back to the company. The purchase price of $7.4 million is payable to Tucows in three cash installments: $3.2 million today; $2.1 million in June 2009; and $2.1 million in December 2009.
"This sale is another step in our stated goal to divest non-core assets in order to unlock hidden value for shareholders," said Elliot Noss, President and CEO of Tucows Inc. "The proceeds of the sale provide additional funds that will be used to fund further share repurchases."
Tucows To Present at RBC Capital Markets Growth Conference 5.0
TORONTO, Oct. 21 /PRNewswire-FirstCall/ -- Tucows Inc., (AMEX:TCXAMEX:TSX:TC), a global provider of domain names, email and other internet services, today announced that Elliot Noss, President and CEO, will present at the RBC Capital Markets Growth Conference 5.0 on Tuesday, October 28th at 1:05 p.m. Eastern Time. The conference is being held at the MaRS Centre in Toronto.
Tucows will offer a live audio webcast of its presentation as well as a 30-day archived replay, which may be accessed in the "Investor Relations" section of the Tucows corporate website at http://tucowsinc.com/investors/ and the "Featured Events" section at http://www.mkr-group.com/.
Conference Details:
- RBC Capital Markets Growth Conference 5.0 - October 28, 2008 - MaRS Centre, Toronto, ON - More information can be found at: http://www.rbccm.com/
About Tucows
On September 26, 2008, as part of Tucows Inc.’s (the “ Registrant’s ”) previously announced strategy to divest of non-strategic assets, Tucows.com Co.
(“ Tucows.com ”), a wholly-owned subsidiary of the Registrant, entered into a definitive agreement with an undisclosed purchaser to acquire Tucows.com’s remaining 10,000 web hosting end-user websites and customers for $990,930.12. The Registrant expects the transaction to close on or around September 30, 2008 (the “ Closing Date ”).
The purchase price is payable in cash, $941,383.61 on the Closing Date and $49,546.51 within 25 business days of the Closing Date.
The Registrant expects that the proceeds from the transaction will facilitate the commencement of the Registrant’s previously announced stock repurchase program.
http://ih.advfn.com/p.php?pid=nmona&cb=1222802830&article=28412416&symbol=A%5ETCX
Tucows Inc. (TSX: TC, AMEX: TCX) plans to report its second quarter fiscal 2008 financial results via news release on Tuesday, August 12, 2008 at approximately 4:00 p.m. (ET). Company management will host a conference call the same day at 5:00 p.m. (ET) to discuss the results and the outlook for the company.
Tucows first quarter investment community conference call is Wednesday, May 7, 2008 at 5:00 p.m. (ET)
TORONTO, April 29 /PRNewswire-FirstCall/ - Tucows Inc. (TSX: TC, AMEX: TCX) plans to report its first quarter fiscal 2008 financial results via news release on Wednesday, May 7, 2008 at approximately 4:00 p.m. (ET). Company management will host a conference call the same day at 5:00 p.m. (ET) to discuss the results and the outlook for the company.
Participants can access the conference call via the Internet at http://about.tucows.com/investors.
For those unable to participate in the conference call at the scheduled time, it will be archived for replay both by telephone and via the Internet beginning approximately one hour following completion of the call. To access the archived conference call by telephone, dial 416-640-1917 or 1-877-289-8525 and enter the pass code 21270559 followed by the pound key. The telephone replay will be available until Wednesday, May 14, 2008 at midnight. To access the archived conference call via the Internet, go to http://about.tucows.com/investors.
Nope,I called that one too soon. Need the RSI to cross 30 when the MFI crosses the 20 on the upswing.
Yes indeed.
Tucows reveals key domain name portfolio assets
TORONTO, Feb. 20 /PRNewswire-FirstCall/ - Tucows Inc., (AMEX:TCX, TSX:TC) a leading provider of Internet services to web hosting companies and ISPs worldwide, today announced that as of February 14, 2008 the Company had over 150,000 Internet domain names in its private domain name portfolio, including the following:
- Over 1,000 'Gems.' These domain names are considered to have the
highest potential value in the portfolio. A sample of 100 of these
names is included below.
- 39,000 Surnames. Tucows owns over 65 percent of North American's
surnames as domain names. These surnames form the foundation of
Tucows' Personal Names Service, a recently launched service that
allows users to obtain their personal name, for example amy@
smith.net for email and amy.smith.net for a web address.
- 22,000 Brandable Names. A brandable domain name is intended to stick
in the heads of users and conveys the nature of the website it leads
to or the business it represents. These domains are sold or leased to
business owners and individuals focused on building a brand.
- 88,000 Direct Navigation Names. Direct navigation names are primarily
monetized through targeted pay-per-click advertising.
'In today's marketplace, domain names are essential for marketing and brand awareness,' said Elliot Noss, President and CEO of Tucows. 'Companies, both large and small, are willing to invest in high-quality domain names to ensure visibility of their brands and steady traffic to their websites.'
'Over the past two years, Tucows has built a portfolio of domain names that we view as one of the best in the world. We have sold thousands of these names to date, and we will continue to pursue sales of domain names from our portfolio both individually and as bundles.'
Bill Sweetman, General Manager of the Tucows Domain Portfolio, added, 'In addition, we have put our resources toward building a proprietary set of tools that allow us to grade and segment our inventory of domain names so we can make smarter and faster decisions in domain name transactions. While we cannot quantify our portfolio in financial terms, we believe this portfolio will be of great value to Tucows, and it is an integral part of our strategy to unlock value in the company.'
To best obtain value from the domain names, the Tucows portfolio team strategically sells some of its names via live and silent auction, some are bundled and sold individually to interested parties, and some are leased to businesses on a multi-year term. In addition, some names are sold as Premium Names through the Company's network of resellers.
'Tucows should be considered one of the premier providers of domain names on many levels,' said Sweetman. 'The Tucows team is very focused on identifying the highest quality names available, and executing on our strategy to further monetize the Tucows Domain Name Portfolio for the benefit of the Company and our shareholders.'
A sampling of the some of the key Tucows domain name assets include the following list of 100 names:
Actresses.com
Aerodynamic.com
Alligators.com
Amnesty.com
Anger.com
AnimalTrainers.com
Artillery.com
AutoRacers.com
Backs.com
Ballads.com
BasketballPlayers.com
Beagles.com
BigSisters.com
BikeRiders.com
Biologist.com
Blessing.com
Breeding.com
Brontosaur.com
Bulldozer.com
Burmese.com
Canaries.com
Cardiologists.com
Cartoonists.com
ChorusLine.com
Codeine.com
Congressman.com
Corked.com
Desperados.com
DietFood.com
Dietician.com
Divorced.com
DogBreeders.com
DreamLover.com
Drummers.com
EndlessLove.com
EnglishTeachers.com
EquipmentStorage.com
ExoticCat.com
Geologists.com
GraphicArtists.com
GreatDanes.com
Gynecologists.com
Honourable.com
Humble.com
IceSkaters.com
Interviewer.com
JehovahsWitnesses.com
Jewellers.com
Labradors.com
Lemons.com
Leopards.com
Liberals.com
Listener.com
LonelyHearts.com
Lutheran.com
MailDelivery.com
Mammal.com
Masseuse.com
Minis.com
Moonlighting.com
MorningShow.com
MyGarage.com
Narcotics.com
Naturalists.com
NewsReporter.com
Ouzo.com
Parakeets.com
Paramedics.com
PawnShops.com
Penicillin.com
Perfumer.com
Pianists.com
PoliceOfficer.com
Pomeranian.com
ProjectManagers.com
PunchLines.com
Puppysitters.com
Relics.com
Retrievers.com
Rockclimbers.com
Satanic.com
SiameseCat.com
Skateboarders.com
Sleuth.com
Sobriety.com
SoftwareDesigners.com
Stylist.com
TennisPlayers.com
TheBeaches.com
TheCaribbean.com
TheCompany.com
TheHotel.com
TheOpera.com
ThePostoffice.com
TheUnitedStates.com
Tool.com
Umpires.com
Veggies.com
Weasels.com
Wrestlers.com
In addition to historical facts or statements of current condition, this press release contains forward-looking statements within the meaning of the 'Safe Harbor' provisions of The Private Securities Litigation Reform Act of 1995, including statements regarding the potential portfolio value of the domain names and Tucows' continued pursuit of sales from its domain name portfolios. Forward-looking statements provide Tucows' current expectations or forecasts of future events. Actual results could differ materially from those reflected in these forward-looking statements due to the market for such domain names and the general financial and economic conditions affecting the Internet and technology industries. Given these risks and uncertainties, any or all of these forward-looking statements may prove to be incorrect. Therefore, you should not rely on any such factors or forward-looking statements. Tucows undertakes no obligation to update publicly any forward-looking statement.
About Tucows
Tucows provides Internet services for hosting companies and ISPs. Through our global network of over 9,000 service providers we provide millions of email boxes and manage over eight million domains. Tucows is an accredited registrar with ICANN (the Internet Corporation for Assigned Names and Numbers). We hold a domain name portfolio of over 150,000 domain names that are available for sale, monetized through advertising and support our wholesale Personal Names Service. Our Retail division sells Tucows services to consumers and small business owners through Domain Direct and NetIdentity. Tucows.com remains one of the most popular software download sites on the Internet. For more information please visit: http://about.tucows.com.
SOURCE Tucows Inc.
Source: PR Newswire (February 20, 2008 - 6:30 AM EST)
Tucows Launches Personal Names Service
MAKES 'NETIDENTITY' SURNAME PORTFOLIO AVAILABLE TO ALL RESELLERS
TORONTO, Feb. 19 /PRNewswire-FirstCall/ - Tucows Inc., (AMEX:TCX, TSX:TC) a leading provider of Internet services to web hosting companies and ISPs worldwide, today announced its Personal Names Service that gives Tucows Resellers the opportunity to sell email addresses based on the Tucows-owned portfolio of surname domain names. Two-thirds of North Americans will find their name waiting for them in the Tucows Personal Names Service.
This new service gives web hosting companies and ISPs an effective way to stand out from the crowd while capitalizing on the growing trend towards personal digital identity. The Tucows Surname Portfolio consists of over 39,000 domains, and includes a suitable domain for each of the top 100 surnames in the U.S. (based on 2000 U.S. Census data).
'The launch of the Personal Names Service marks the complete integration of the surname assets we acquired with NetIdentity into our wholesale channel,' said Elliot Noss, President and CEO of Tucows. 'The combination of surnames and our extensive service provider network has incredible potential to be a catalyst for change in how people use domain names and email.'
'Our experience is that when people look to identify themselves online they are naturally drawn towards something that matches their own name,' said Adam Eisner, Product Manager, Domains, Tucows. 'Our new Personal Names Service presents an exciting opportunity for service providers to offer exactly that. We believe this will be attractive to individuals as well as professionals looking to establish their personal brand for their business.'
Each Personal Names Service account comes with a full Tucows Email Service account (e.g. amy@smith.net) including two gigabytes of standard storage and POP, IMAP, mobile and webmail access. It also includes a domain name (e.g. amy.smith.net) that can be tied to a website, blog or any other web service.
Tucows Personal Names Service is a natural complement to the Tucows Email Service and the Tucows Domains Service, which provides a total reseller domains package that includes all of the generic top-level domains (gTLDs) along with a wide selection of the most popular Country Code Top-level Domains (ccTLDs), free WHOIS Privacy, Managed DNS, Domain Parking Programs, a powerful name suggestion tool and the ability to sell Premium Domain names from the domains aftermarket.
For more information about the Tucows Personal Names Service, please visit: http://services.tucows.com/services/personalnames/
About Tucows
Tucows provides Internet services for hosting companies and ISPs. Through our global network of over 9,000 service providers we provide millions of email boxes and manage over eight million domains. Tucows is an accredited registrar with ICANN (the Internet Corporation for Assigned Names and Numbers). Tucows.com remains one of the most popular software download sites on the Internet. For more information please visit: http://about.tucows.com.
Tucows Inc. reports financial results for the fourth quarter and year ended 2007
Company Reports Record Revenue of $74.6 Million For 2007
TORONTO, Feb. 7 /PRNewswire-FirstCall/ - Tucows Inc., (AMEX:TCX, TSX:TC) a leading provider of Internet services to web hosting companies and ISPs worldwide, today announced its financial results for the fourth quarter and year ended December 31, 2007. All figures are in U.S. dollars unless otherwise stated.
'In 2007, we achieved record revenue, record adjusted net income, continued strong cash flow generation from operations, and a record deferred revenue balance,' said Elliot Noss, President and CEO of Tucows. 'We did all of this while lowering our wholesale domain name pricing and rebuilding our email systems.'
Noss continued, 'In 2007, we introduced a number of initiatives, including: the first wholesale premium domain name service, a new hosted email service and a new advertising partner for our domain portfolio. We are starting to see the favorable impact of these changes and expect to continue to experience momentum in our major lines of business.'
'Tucows is entering 2008 energized and focused on divesting non-strategic assets,' said Noss. 'With this focus and the recent changes we have made in our business, we believe we will drive growth and increased profitability.'
Summary Financial Results
(Numbers in Thousands of US Dollars, Except Per Share Data)
-------------------------------------------------------------------------
3 Months 3 Months 12 Months 12 Months
Ended Ended Ended Ended
December 31, December 31, December 31, December 31,
2007 2006 2007 2006
-------------------------------------------------------------------------
Net Revenue $18,240 $17,199 $74,638 $65,029
-------------------------------------------------------------------------
EBITDA 801 1,435 8,722 5,813
-------------------------------------------------------------------------
Adjusted Net Income 660 1,025 8,919 5,809
-------------------------------------------------------------------------
Net Income (loss) (935) 156 2,676 2,160
-------------------------------------------------------------------------
Net Income/Share (0.01) 0.00 0.04 0.03
-------------------------------------------------------------------------
Cash Flow from
Operations $2,680 $3,898 $8,468 $8,818
-------------------------------------------------------------------------
Summary of Revenue and Cost of Revenue
(Numbers in Thousands of US Dollars)
-------------------------------------------------------------------------
Revenue Cost of Revenue
-------------------------------------------------------------------------
Three Months Three Months Three Months Three Months
Ended Ended Ended Ended
December 31, December 31, December 31, December 31,
2007 2006 2007 2006
-------------------------------------------------------------------------
Traditional Domain
Registration $12,574 $11,646 $9,672 $8,373
-------------------------------------------------------------------------
Domain Portfolio 830 565 171 115
-------------------------------------------------------------------------
Email Services 1,675 2,057 259 306
-------------------------------------------------------------------------
Retail 1,528 1,075 513 438
-------------------------------------------------------------------------
Other 1,633 1,856 382 352
-------------------------------------------------------------------------
Total $18,240 $17,199 $10,997 $9,584
-------------------------------------------------------------------------
Note: For a complete comparison of revenue and cost of revenue by quarter
for 2007 and 2006, please see chart preceding the financial statements.
Net revenue for the fourth quarter of fiscal 2007 increased 6% to $18.2 million from $17.2 million for the fourth quarter of fiscal 2006.
Adjusted Net Income for the fourth quarter of 2007 was $0.7 million, compared to $1.0 million for the corresponding quarter of last year. Net loss for the fourth quarter of 2007 was $0.9 million, or $0.01 per share, compared with Net income of $0.2 million, or $0.00 per share, for the fourth quarter of 2006.
Adjusted Net Income for the year ended December 31, 2007 increased by 54% to $8.9 million from $5.8 million for the year ended December 31, 2006. Net income for the year ended December 31, 2007 was $2.7 million, or $0.04 per share, compared to $2.2 million, or $0.03 per share for the year ended December 31, 2006.
Deferred revenue at the end the fourth quarter of fiscal 2007 was $50.6 million, an increase of 12% from $45.1 million at the end of the fourth quarter of fiscal 2006 and an increase of 2% from $49.8 million at the end of the third quarter of fiscal 2007.
Cash, short-term investments and restricted cash at the end of the fourth quarter of fiscal 2007 was $8.1 million compared to $6.2 million at the end of the third quarter of fiscal 2007 and $7.3 million at the end of the fourth quarter of fiscal 2006. The increase compared to the end of the third quarter of fiscal 2007 is primarily the result of the generation of cash flow from operations of $2.7 million during the fourth quarter of fiscal 2007.
EBITDA and Adjusted Net Income
To assist financial statement users in their assessment of the Company's historical performance and to project its future earnings and cash flows, the Company has included earnings before interest, taxes, depreciation and amortization (EBITDA). EBITDA is presented because it is an important supplemental measure of performance frequently used by securities analysts, investors and other interested parties in the evaluation of companies. Other companies may calculate EBITDA differently. EBITDA is not a measurement of financial performance under generally accepted accounting principles (GAAP) and should not be considered as an alternative to cash flow from operating activities or as a measure of liquidity or an alternative to Net Income as indicators of operating performance or any other measures of performance derived in accordance with (GAAP). Because EBITDA is calculated before recurring cash charges, including interest expense and taxes, and is not adjusted for capital expenditures or other recurring cash requirements of the business, it should not be considered as a measure of discretionary cash available to invest in the growth of the business. See the Consolidated Statements of Cash Flows included in the attached financial statements. As a non-GAAP performance measure, EBITDA, has certain material limitations as follows:
- It does not include interest expense. Because the Company has
borrowed money to finance some of its operations, interest is a
necessary part of the Company's costs and ability to generate
revenue. Therefore, any measure that excludes interest has material
limitations;
- It does not include depreciation and amortization expense. Because
the Company must utilize capital assets in order to generate
revenues, depreciation and amortization expense is a necessary and
ongoing part of the Company's costs. Therefore, any measure that
excludes depreciation and amortization expense has material
limitations; and,
- It does not include taxes. Because the payment of taxes is a
necessary and ongoing part of the Company's operations, any measure
that excludes taxes has material limitations.
Management compensates for these limitations by considering the economic effect of the excluded expense items independently as well as in connection with its analysis of net earnings.
Adjusted Net Income represents EBITDA plus the additional adjustments described in the table below. The adjustments reflect the material amount of cash collected by the Company for domain registrations and other Internet services paid for the full term at the time of activation, with the revenue deferred, net of prepaid fees. In addition, adjusted Net Income reflects earnings and expenses considered as non-representative of ongoing business for the reasons specified below. Each of the items being adjusted for may create certain material limitations in the use of Adjusted Net Income as a non-GAAP financial measure. Adjusted Net Income is one of the primary measures the Company uses for planning and budgeting purposes, incentive compensation and to monitor and evaluate Tucows' financial and operating results. Adjusted Net Income is not a measurement of financial performance under GAAP and should not be considered as an alternative to cash flow from operating activities or as a measure of liquidity or an alternative to net income as indicators of operating performance or any other measures of performance derived in accordance with generally accepted accounting principles. See the Consolidated Statements of Cash Flows included in the attached financial statements.
Tucows Announces Enhancement to the Tucows Email Service
Provides Existing Email Providers an Effective Tool in the Battle Against Spam
TORONTO, Jan. 31 /PRNewswire-FirstCall/ - Tucows Inc., (AMEX:TCX, TSX:TC) a leading provider of Internet services to web hosting companies and ISPs worldwide, today announced the availability of a powerful solution to the global problem of spam. The Tucows Email Service now offers providers the option of using the spam and virus filtering portion of the service in conjunction with their current email infrastructure. The Tucows Email Service will continue to be available as a fully-hosted email service for those looking for a complete end-to-end email solution.
Tucows Email Service customers are able to select between fully-hosted email service, complete with POP3, IMAP, WAP and webmail access and 2GB of mail storage, or they may opt to continue to provide their own email access and storage while using the Tucows Email Service as a gateway that traps unwanted email at the front-door. Providers who choose this filtering-only option will benefit from a significant reduction in the volume of messages reaching existing email infrastructure while providing high-quality email filtering for their users.
'Our approach with the Tucows Email Service is to deliver the tools our customers need to provide simple, reliable and cost-effective email to their users,' said Kim Phelan, Director, Messaging, Tucows. 'We recognize that some existing providers of email want to continue to manage their own email infrastructure, but at the same time, might want to offload the increasingly challenging task of managing spam for their users. Providing the Tucows Email Service as an anti-spam filtering solution without the associated storage and inbox access addresses this need.'
The Tucows Email Service Features:
- Fully-hosted accounts include 2GB of storage, and IMAP, POP, WAP and
AJAX-enabled webmail access.
- For customers who choose the filtering-only option, a web-based spam
quarantine is available that allows end users to review and manage
filtered email.
- The Tucows Email Service runs on virtual servers. This allows for ease
of management in upgrading the environment's components, and in adding
additional capacity.
- Management of Tucows Email Service is done through the web-based Mail
Administration Center (MAC) or via an API.
For more information about the Tucows Email Service, please visit: http://services.tucows.com/services/email/
Tucows fourth quarter investment community conference call is Thursday, February 7, 2008 at 5:00 P.M. (ET)
TORONTO, Jan. 30 /PRNewswire-FirstCall/ - Tucows Inc. (TSX: TC, AMEX: TCX) plans to report its fourth quarter fiscal 2007 financial results via news release on Thursday, February 7, 2008 at approximately 4:00 p.m. (ET). Company management will host a conference call the same day at 5:00 p.m. (ET) to discuss the results and the outlook for the company.
Participants can access the conference call via the Internet at http://about.tucows.com/investors.
For those unable to participate in the conference call at the scheduled time, it will be archived for replay both by telephone and via the Internet beginning approximately one hour following completion of the call. To access the archived conference call by telephone, dial 416-640-1917 or 1-877-289-8525 and enter the pass code 21261362 followed by the pound key. The telephone replay will be available until Thursday, February 14, 2008 at midnight. To access the archived conference call via the Internet, go to http://about.tucows.com/investors.
What is Happy Hour? What are the times for it?
Happy Hour is blocks of time where all members have the premium features enabled. The whole enchilada (no ads, private messages, batch message viewing, everything!). It gives you the opportunity to see just how valuable the premium subscription is. Try it out! The times for Happy Hour are: Friday, 4-5pm EST.
Trying to catch things up here...
Tucows Inc. retains the MKR Group for investor relations counsel
TORONTO, Dec. 21 /PRNewswire-FirstCall/ - Tucows Inc., (AMEX:TCX, TSX:TC) a leading provider of Internet services to web hosting companies and ISPs worldwide, today announced it has retained the US-based Investor Relations firm, The MKR Group, to provide investor relations and corporate communications services in the United States.
'Over the past year we have made significant progress in strengthening our overall business by improving our wholesale domain name and email services and adding to a now large domain portfolio, thereby positioning the company for greater growth and profitability,' said Elliot Noss, President and CEO of Tucows. 'As a result, we believe this is the ideal time to articulate the Tucows message to investors. An expanded Investor Relations effort in the US will enable us to better communicate our story to Wall Street, increase the overall awareness of the company, and unlock hidden shareholder value.'
'The MKR Group is dedicated to serving micro- and small-cap companies and has a long track record of success in increasing the exposure of our clients among U.S. investors,' said Charles Messman, President of the MKR Group. 'We believe Tucows is well positioned to benefit from trends in the Internet services market and the time is right to launch an investor relations program aimed at increasing awareness and understanding of the company in the United States.'
About Tucows
Tucows provides Internet services for hosting companies and ISPs. Through our global network of over 9,000 service providers we provide billing solutions, millions of email boxes and manage over eight million domains. Tucows is an accredited registrar with ICANN (the Internet Corporation for Assigned Names and Numbers). Tucows remains one of the most popular software download sites on the Internet. For more information please visit: about.tucows.com.
About MKR Group, Inc.
The MKR Group is a boutique investor relations firm that specializes in the proactive representation of small-cap, micro-cap and pre-IPO companies across a broad spectrum of industries. MKR's signature approach combines in-depth knowledge of the financial markets, sector expertise and strong, long-standing relationships with institutional investors, sellside analysts, investment bankers and financial media. Through Wall Street-backed, experienced professionals, MKR focuses on the aggressive marketing of client companies to both the buyside and sellside. All aspects of the company's full-service investor communications programs are committed to achieving tangible results; MKR has a successful track record of enabling clients to raise additional capital and to achieve a broader base of investor ownership and research analyst sponsorship. See www.mkr-group.com for more information.
SOURCE Tucows Inc.
Tucows Announces Enhancements to Its Domain Parking Programs
Over $1 million in 'free money' to be shared with resellers in 2008
TORONTO, Nov. 19 /PRNewswire-FirstCall/ - Tucows Inc. (AMEX:TCX, TSX:TC), a leading provider of Internet services to web hosting companies and ISPs worldwide, today officially launched its domain parking programs that will share over $1 million in revenues with Tucows resellers over the next 12 months. The two programs, Parked Pages Program and Expired Domains Program, offer additional sources of revenue to resellers, including a slice of the growing domain name re-sale market through a share of Tucows Premium Domains service sales revenues.
Tucows domain parking programs generate additional revenues through the automatic serving of targeted pay-per-click (PPC) advertising. In the case of the Parked Pages Program, ads are displayed on unused domain names, while the Expired Domains Program serves advertising on domain names that have expired. Under the terms of these programs, Tucows offers a 50-50 split of all net advertising revenue with the reseller.
Tucows now offers its resellers a share of revenues from the sale of domain names in the domain name re-sale market. When a domain name expires, Tucows may choose to purchase that name and place it in the Expired Names Program. If, at a later date, Tucows sells the domain through its Premium Domains service, the company shares 10% of net revenue with the original reseller.
'We'll be putting over $1 million into the pockets of our resellers over the next 12 months,' said Adam Eisner, Product Manager, Domains, Tucows Inc. 'These domain parking programs offer tangible proof of the value Tucows places on the relationships that we've built with our resellers, and they provide us with a way to reward our customers for their continued loyalty to Tucows.'
The re-launch of the Parked Pages and Expired Domains programs further adds to the total domains package the company provides. In addition to Parked Pages and Expired Domains, Tucows includes free WHOIS privacy and managed DNS with every domain name sold. Tucows provides domain name resellers with enhanced domain name search and selling tools including - name suggestion and the ability to sell quality names from the domain name portfolios of AfternicDLS and Domain Distribution Network and the Tucows domain portfolio, through the Premium Domains service.
About Tucows
Tucows is the largest Internet services provider for hosting companies and ISPs. Through our network of over 9,000 service providers around the world we provide billing solutions, millions of email boxes and manage over eight million domains. Tucows is an accredited registrar with ICANN (the Internet Corporation for Assigned Names and Numbers). Tucows remains one of the most popular software download sites on the Internet. For more information please visit: about.tucows.com.
This release may contain forward-looking statements, relating to the Company's operations or to the environment in which it operates, which are based on Tucows Inc.'s operations, estimates, forecasts and projections. These statements are not guarantees of future performance and are subject to important risks, uncertainties and assumptions concerning future conditions that may ultimately prove to be inaccurate or differ materially from actual future events or results. A number of important factors could cause actual outcomes and results to differ materially from those expressed in these forward-looking statements. Consequently, investors should not place undue reliance on these forward-looking statements, which are based on Tucows Inc.'s current expectations, estimates, projections, beliefs and assumptions. These forward-looking statements speak only as of the date of this presentation and are based upon the information available to Tucows Inc. at this time. Tucows Inc. disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
SOURCE Tucows Inc.
Tucows reports financial results for the third quarter of fiscal 2007
TORONTO, Nov. 6 /PRNewswire-FirstCall/ - Tucows Inc. (AMEX:TCX, TSX:TC), a leading provider of Internet services to web hosting companies and ISPs worldwide, today reported its financial results for the third quarter of fiscal 2007, ended September 30, 2007. All figures are in U.S. dollars unless otherwise stated.
'Despite short-term challenges, we are optimistic about the significant opportunities for long-term growth in our business,' said Elliot Noss, President and CEO, Tucows Inc. 'We are confident that the price reduction on wholesale domain names implemented in early August and affiliate channel opportunities from the acquisition of IYD will re-energize our traditional domain names business. Moreover, our emerging domain name revenue streams from direct navigation, premium domain name sales from our own inventory, and agency fees on sales of third-party premium domain name inventories provide excellent future growth potential. In addition, our new hosted email service will allow our customers to compete with the best of the free and hosted services in the market. We have positioned Tucows to achieve sustainable long-term growth.
'Our financial results were affected by our decision to reduce the price in our traditional domain names business and the declining yields from our Google ads. In addition, we experienced unsatisfactory results from our content libraries, which we are currently addressing. These factors combined to have a muting effect on generation of cash flow from operations, which we now expect to be in the range of $8.5 million to $9.0 million for fiscal 2007.'
I'm starting to see this brand pop up in various stores.
Might be worth getting back into again.
This is one to watch/radar again if one (such as myself) has recently exited. I am steadily accumulating this one again.
Mark Cuban is on the cover of the May 9th issue of Barron's and is featured in a Q & A cover story titled Wall Street Maverick. A good chunk of the story is dedicated to the companies in which he's investing, and one of these companies is one I work for: Tucows, where I work in the Research and Innovation department and hold the company's longest title: Techincal Community Development Coordinator. Tucows is on his "longs" list.
Well, finally moving I see. Set to explode actually. Get ready.
Dead board,
nothing to see here,
move along
move along. ;)
Tucows first quarter investment community conference call is Thursday, May 10, 2007 AT 5:00 P.M. (ET)
TORONTO, April 30 /PRNewswire-FirstCall/ - Tucows Inc. (TSX: TC, AMEX: TCX) plans to release its first quarter fiscal 2007 financial results on Thursday, May 10, 2007, following market close. Company management will host a conference call on Thursday, May 10, 2007 at 5:00 p.m. (ET) to discuss the results and outlook.
Participants can access the conference call via the Internet at http://about.tucows.com.
For those unable to participate in the conference call at the scheduled time, it will be archived for replay both by telephone and via the Internet beginning approximately one hour following completion of the call. To access the archived conference call by telephone, dial 416-640-1917 or 1-877-289-8525 and enter the pass code 21228036 followed by the pound key. The telephone replay will be available until Thursday, May 17, 2007 at midnight. To access the archived conference call via the Internet, go to http://about.tucows.com.
About Tucows
Tucows Inc. (AMEX:TCX, TSX:TC) provides Internet services through a global distribution network of 7,000 web hosting companies, ISPs (Internet Service Providers) and other Internet related service companies. Our partners use Tucows' provisioned services to offer solutions to their customers: enterprises, small and medium businesses and consumers. Tucows is an accredited registrar with ICANN (the Internet Corporation for Assigned Names and Numbers) and provides domain name registration services, hosted email, spam and virus protection, Blogware, website building tools, the Platypus Billing System and digital certificates. Tucows also provides software download libraries. For more information, please visit: http://about.tucows.com.
SOURCE Tucows Inc.
Much like the stock, this board has no interest in it. Yet the company is as solid as a rock. IMHO it is being unfairly treated given its performance. This may change rather immenently though as GoDaddy is going public. I cant wait either because looking at the S1 for GD, there is no price attached to the(any) number of shares but they are looking for 200M. They submitted the S1 showing an 11M loss. Lehman will (likely) price them a $8.00 for 25M shares. This to me would suggest that TCX should be around 3.50. With this knowledge, no doubt those in the know, read Lehman and those around, would be **dumb** not to be buying TCX right NOW. Opinions? thoughts?
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The Ultimate Collection Of Winsock Software - T.U.C.O.W.S.
Tucows' objective is to be the leading provider of Internet services to Internet service providers, web hosting companies and other service providers worldwide.
Company Profile
Tucows Inc. (AMEX:TCX, TSX:TC) provides Internet services and downloadable software through a global distribution network of more than 7,000 web hosting companies and Internet service providers.
Tucows provides domain registration services, billing solutions, and email services. Tucows is an accredited registrar with the Internet Corporation for Assigned Names and Numbers, or ICANN, and generates revenue primarily through the provision of domain registration and other Internet services to service providers who offer such services to their own customers in a process known as wholesale distribution.
We believe that we are the best in the industry at understanding and servicing the needs of this powerful and expanding wholesale channel and that our resolute commitment to our customers, depth of experience, technological innovation and consistent financial performance provide a solid foundation for our future growth.
Investment Highlights
* Solid Position in the Domain Name Registration Market: Tucows is the second largest provider of domain name registrations in the world with more than 7.8 million domain names under management, more than 5.9 million directly and 1.9 million on behalf of other registrars.
* Large and Growing Distribution Channel: Since entering the domain name market in January 2000, Tucows has grown its distribution channel to more than 7,000 active resellers in more than 100 countries.
* Recognized and Trusted Brand: Tucows has established itself as a trusted name in the industry and has earned a solid reputation for providing exceptional levels of customer service and support.
* Serving the Expanding SME Market: Through its global distribution channel Tucows provides Internet services to more than 30-million end-users worldwide, primarily small-and-medium-sized enterprises (SMEs), one of the fastest growing segments of the Internet economy.
* Strong Financial Position: Tucows has a strong balance sheet, with $6.3 million in cash, and is consistently generating positive cash flow from operations, providing a solid foundation for future growth.
* At Leverage Point in Business Model: Tucows' business model provides a significant growth opportunity through the delivery of additional high-value added services to its customer base.
Investor Relations
http://www.mkr-group.com/
Filings
http://www.sec.gov/cgi-bin/browse-edgar?company=Tucows&CIK=&filenum=&State=&SIC=&owner=include&action=getcompany
http://www.sedar.com/DisplayCompanyDocuments.do?lang=EN&issuerNo=00022325
Corporate Data
* Founded 1993
* Ticker symbol: (AMEX:TCX, TSX:TC)
* Fiscal year end: December 31
* Number of employees: ~200
* Merged with Infonautics, Inc. (Nasdaq: INFO), in August 2001
* Acquired Boardtown Corporation in April 2004
* Acquired Hosted Messaging business of Critical Path Inc. in January 2006
* Headquartered in Toronto, Canada; Offices in Starkville Mississippi, U.S.A. and London, U.K.
Tucows Info
http://www.tucowsinc.com/aboutus/
Tucows seeks to provide simple, useful services that help people unlock the power of the Internet. Our mission is to provide a web address and email address for every person and business.
We provide domain names, email and other services through our extensive reseller network and directly to consumers and small businesses through our retail and content groups.
OpenSRS, our Reseller Services group manages over eight million domain names, millions of mailboxes and hundreds of thousands of SSL certificates through a network of over 9,000 web hosts, ISPs (Internet Service Providers), and other resellers around the world.
Our Retail Services group offers these services to consumers and small businesses through our three consumer brands: Domain Direct, NetIdentity, and IYD.
Our Domain Portfolio Services group oversees the tens of thousands of domain names in our own Tucows domain name portfolio. Included in the Domain Portfolio are over 30,000 domains that are the basis of our Personal Names Service that allows over two-thirds of Americans to purchase a domain or email address based on their name. Most of of these domain names generate advertising revenue and many of of these names are offered for resale via our reseller network and other channels. YummyNames is the public face of our domain name portfolio. Created especially with marketers in mind, YummyNames allows people to search for and obtain the perfect domain name for their company or brand.
Additionally, our Content group generates advertising revenue through tucows.com, one of the oldest and most popular software download sites on the Internet.
Our Platypus group provides ISPs with an industry-specific solution to billing, service provisioning, and customer account management. Platypus includes an integrated help desk system that automatically routes, tracks and maintains customer support email and phone calls to improve service desk performance. Platypus is a Windows software solution ISPs install in-house.
Tucows Inc. was incorporated under the laws of the Commonwealth of Pennsylvania in November 1992 under the name Infonautics, Inc. In August 2001, we completed our acquisition of Tucows Inc., a Delaware corporation, and we changed our name from Infonautics, Inc. to Tucows Inc. Our headquarters are in Toronto. We have offices in Europe and the United States.
We were among the first group of thirty-four registrars to be accredited by the Internet Corporation for Assigned Names and Numbers (ICANN) in 1999 and we remain active in Internet governance issues.
We seek to provide simple, useful services that help people unlock the power of the Internet.
To achieve this purpose we hold the following core values:
These principles guide our everyday actions: to work as a team; to exceed the expectations of our customers; and to deliver the highest quality standards in every aspect of our business. We know people count most. And we have great people. A mix of people with different skill sets, different work experiences, from all over the world and right next-door. Our success is the sum of our efforts.
Our reseller network has grown to include more than 9,000 web-hosting companies, ISPs and other service providers in more than 100 countries. We estimate that this channel offers us access to more than 50-million end-users worldwide. Serving the needs of this network of resellers is our company's primary focus and accounts for the majority of our revenue.
Our business practices, technical support, range of services and management tools demonstrate our commitment to our resellers.
We seek to provide superior customer service to our resellers by anticipating their business needs and technical requirements. This includes providing easy-to-use interfaces to our services so that resellers can integrate them into their business processes quickly as well as offering brandable end-user interfaces that emphasize simplicity and visual appeal. We also offer extensive technical documentation and knowledgebases that allow resellers to help themselves. Should issues arise, we provide "second tier" support to our resellers (not to their end-users) by email, phone, and through our web site.
Our Reseller Support team consists of trained technicians able to provide assistance in many languages. Reseller Support handles general inquiries, investigates order and payment status, and answers technical questions about our services. They are encouraged to draw on expertise throughout the organization to help them help our resellers.
Our Network Operating Center provides proactive support by monitoring all services and network infrastructure to eliminate issues before they come to our resellers' attention. They also act as an escalation point for complex technical issues Reseller Support cannot resolve.
The power of open conversation with our resellers should not be underestimated. We provide publicly accessible blogs and forums which increase the level of scrutiny we face and raise the standards to which we are held. We believe that this, in turn, produces credibility and loyalty within our reseller channel. Furthermore, problems that are raised in these forums are often solved by other resellers who have faced similar situations. This greatly increases the speed and breadth of responses the reseller is able to receive in a cost-effective manner.
We believe the underlying platforms for our services are the most mature, reliable and functional reseller-oriented provisioning and management platforms in the business. We continue to refine and evolve these services to make them better for both resellers and end-users.
The company organizes its product management, technical development, and operational teams using "scrum" and other agile development techniques that emphasize team-based, collaborative, and iterative approaches to product development and operation.
Agile processes greatly increase our ability to get new ideas to market while limiting the chances of creating services and features that are not of interest to resellers and end-users. Such processes also increase productivity by empowering small groups of developers to have a great amount of control over their projects with minimal need for oversight and top-down control.
Tucows Software & Downloads
http://tucows.com/
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