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Created: 11/25/2008 07:30:33 PM -
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Company Overview
Avis Rent A Car System, LLC and its subsidiaries operate one of the world's leading car rental brands, providing business and leisure customers with a wide range of services at more than 2,100 locations in the United States, Canada, Australia, New Zealand, Latin America and the Caribbean region. Avis is one of the world's top brands for customer loyalty, ranked as the number-one car rental company in the Brand Keys® Customer Loyalty Index for the past eight years. The company is part of Avis Budget Group, Inc. (NYSE: CAR). Avis Budget Group has marketing agreements with Avis Europe Plc, a separately owned UK-based company owning or franchising an additional 2,900 Avis locations in Europe, Africa, the Middle East and Asia.
Quick History
Founded in 1946 by Warren Avis (who sold his interest in 1954), Avis was the first company to rent cars from airport locations. The company grew rapidly during the 1950’s through franchised and corporate-owned expansion. In 1963, Avis introduced the award-winning “We try harder®” campaign and the tagline remains the company’s rallying cry even today. Ten years later, Avis launched its innovative Wizard system, the company’s proprietary reservation technology. Avis changed ownership multiple times in the 70’s and 80’s, becoming employee-owned in 1987. That same year, Avis introduced the Roving Rapid Return, a handheld computer terminal allowing customers to bypass the Avis counter. Two years later, the company launched Avis Cares® a program aimed at promoting renter and employee safety. In 1996, HFS Incorporated acquired Avis and then spun off as a separate public company all but the franchising rights, Wizard system, and reservation operations. In 2000, the company introduced Avis Interactive, the first Internet-based reporting system in the car rental industry, which was significantly enhanced and re-launched in 2006. In March 2001, Cendant Corporation purchased all of the outstanding shares of Avis Group Holdings and later that year moved its world headquarters to Parsippany, NJ. In 2006, Cendant Corp. separated into four independent companies: Realogy, Wyndham Worldwide, Travelport and Avis Budget Group, Inc., which is now the parent company of Avis Rent a Car System, LLC.
World Headquarters 6 Sylvan Way, Parsippany, NJ 07054
(973) 496-3500
Employees More than 14,000 Avis employees worldwide and an additional 7,000 Avis Budget Group, Inc. (not included in Avis total)
Locations (as of 9/07)
United States Only International
Corporate: 888
(232 Airport; 756 Off Airport)
Licensee: 252
(107 Airport; 145 Off Airport)
Total: 1,240
Corporate: 3274
Licensee: 582
Total: 906 (excludes Avis Europe)
Business Mix Corporate: 60% Leisure: 40%
About the Avis Fleet
In the U.S., the Avis fleet averages 217,500 vehicles (corporate owned) and features a wide variety of GM and other fine vehicles.
Avis features a “Cool Car Collection”, a series of popular high-end vehicles that can be specifically reserved by make and model. Popular vehicles in the Collection include the subcompact Toyota Prius gas/electric hybrid, the full-size Nissan Altima hybrid and the small SUV Ford Escape hybrid as well as the Chevy Corvette convertible, the Cadillac CTS, Hummer H3, Lincoln MKX, and Chrysler Crossfire.
Many Avis vehicles come equipped with GM’s “On Star” navigation and emergency response system. XM Satellite Radio is free in all premium and luxury vehicles. Avis “Where2” Portable Navigation is available with all rentals in select cities.
Avis Preferred and Avis First, our customer loyalty programs, offer members counter-bypass service and rewards such as free rental days and upgrades.
Avis Cares® is a multifaceted program designed to make drivers feel at home on the road by providing region-specific safety information, vehicle operating guides, daily WeatherFax updates and Avis Quick City Guides. Avis also offers a guide for the proper usage of child safety seats and was the first rental car company to offer the LATCH system, the federal standard for child restraint installation.
Avis Access is the rental car industry’s first comprehensive accessibility program for travelers with disabilities.
Partner Programs
Upromise® Avis is a car rental partner of Upromise, the way to save for college.
Avis @Sears: Avis is the official car rental partner of Sears. Avis is the only car rental company that accepts the Sears Card credit card and there are more than 130 Avis locations within the Sears Auto Centers.
Sales Programs
Avis Corporate Awards™ is a program designed to help small and mid-size businesses by offering low corporate rates, complimentary rental days, and free enrollment in Avis Preferred service.
Avis MiniLease is designed for 60 day to 11-month rentals for extended vacations, relocations or temporary assignments.
Avis Group Sales is designed to help group, association and family gatherings with their ground transportation needs and offers special pricing and other assistance for meetings using five or more cars.
Avis Corporate Sales offers large and mid-sized business managers negotiated rates, frequency benefits and optional coverages.
Full Cost Pricing: Avis’ award-winning reservation center always quotes the full cost of a rental to a customer, including fees.
Avis Web Sites
www.Avis.com For customer reservations and information
www.AvisAgent.com For travel agents
www.AvisInteractive.com For corporate travel managers
www.AvisAwards.com For members of Avis Corporate Awards
www.Avis.com/avisfirst For members of Avis First
www.avis.com/enjoytheride For travel planning
www.rentacar.com Avis and Budget rentals
www.carrental.com Current deals for Avis and Budget
www.govcars.org Special rates for federal government employees
Executive Staff
Ronald L. Nelson, Chairman and CEO
F. Robert Salerno, President and COO
David B. Wyshner, Chief Financial Officer
Larry De Shon, Executive VP, Operations
Scott Deaver, Executive VP, Strategy
Karen Sclafani, Executive VP and General Counsel
Mark J. Servodidio, Executive VP, Chief Human Resource Officer
Patric Siniscalchi, Executive VP, International Operations
Becky Alseth, Senior VP, Marketing
Robert Bouta, Senior VP, Properties
Kaye Ceille, Senior VP, Global Travel & Partnership Sales
Edward Gitlitz, Senior VP, Fleet Services
Bob Lambert, Senior VP, Corporate Sales
Brett Weinblatt, Senior VP and Chief Accounting Officer
Public Relations Contacts
John Barrows VP, Communications & Public Affairs john.barrows@avisbudget.com
Alice Pereira Manager, Public Relations (973) 496-6113 alice.pereira@avisbudget.com
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Visit the About Avis section on www.Avis.com
Recent Awards and Recognitions
U.S.A.
"Best Rental Car Company" – Business Traveler Magazine (2007)
"Avis Preferred - Best Car Rental Program" – Global Traveler Magazine (2007)
"North America's Leading Car Hire" – World Travel Awards (2007)
"2007 Extra Mile Award" (for electronic toll collection) – Budget Travel Magazine (2007)
#1 Car Rental Company in the 2007 Customer Loyalty Engagement Index – Brand Keys (2007)
"Service Excellence Award" – Net Jets (2007)
"Partners in Progress" – Sears Holdings Corporation (2007)
"Supplier Excellence Award" – Abbott (2007)
"Title III Public Accommodations Award" (for supporting the Americans with Disabilities Act and introducing Avis Access) – Mayor's Office of New York City for People with Disabilities (2006)
"Transportation Supplier of the Year" – Ensemble Travel Group (2006)
"Patriotic Employer" (For contributing to national security and protecting liberty and freedom by supporting employee participation in America"s National Guard and Reserve Force) – The National Committee for Employer Support of the Guard and Reserve (2006)
#1 Car Rental Company in the 2006 Customer Loyalty Index – Brand Keys (2006)
New York Region Outstanding Corporation for 2006 – Women Presidents’ Educational Organization (WPEO) (2006)
"Best of Class Customer Service Award"– Yahoo Supplier Summit (2006)
"One of America’s Top Corporations for Women's Business Enterprises" – WBENC (2006)
"Featured Employer"– AARP (2005)
#1 Car Rental Company in the 2005 Customer Loyalty Index – Brand Keys (2005)
#2 out of 222 surveyed in 2005 Customer Loyalty Index; Second only to Google – Brand Keys (2005)
"One of America’s Top Corporations for Women's Business Enterprises" – WBENC (2005)
CANADA
Best Car Rental Company – Canadian Professional Sales Association (2006)
For Reservations
(888) 777-AVIS or visit www.avis.com
(800) TRY-HARD for disabled travelers