Tuesday, January 08, 2013 11:34:52 AM
Etrade holds MSLP with the DTC in physical format in their vault. The vault was flooded by hurricane Sandy so the actual certificates were damaged. ETrade just found out yesterday that this happened (even though we've all been calling them and telling them they're the last brokerage house to receive their shares) because they just called the DTC yesterday for what sounds like the first time. The DTC has to cancel the old certificates, get new ones from the transfer agent and then exchange those for the new shares, then the transfer agent sends those back to the DTC then on to ETrade.
I just spoke to the transfer agent also, Judy said it's same day turnaround time for exchanging the shares.
It's unique circumstances due to the hurricane but I am still angry that ETrade didn't look into this earlier. I was also told that all the other brokerages that did receive their shares are probably held electronically so the flooding wasn't an issue.
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