American HealthChoice, Inc. (fka AMHI)

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Overview of Partnership
http://www.phfmtexas.com/Home/tabid/310/Default.aspx

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In early 2008, Texas Health Partners publicly announced plans to develop a hospital complex to meet the needs of rapidly growing communities in Southern Denton County. After seeking input from physicians practicing in those communities and considering many possible locations in several cities, it was decided that the new hospital would be located in The River Walk at Central Park, a development project in the Town of Flower Mound. The Flower Mound Town Council gave the green light to the development in August 2008, and Texas Health Partners began moving forward on construction.


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Throughout the development process, physician partners participated with Texas Health Partners in preliminary designs for the new hospital. More than 80 physician investors committed to this partnership and the hospital is expected to open April 30, 2010.

MISSION
To improve the health of the people in our community and in doing so, provide our customers (patients, families, and physicians) with an exceptional experience, anticipating their needs and exceeding their expectations in service and quality of care received.

VISION
We will strive to be a place where:
· Patients choose to come for healthcare
· Physicians want to practice and
· Employees want to work

We will achieve our mission by embracing these key principles:
· Service
To continually develop a culture with a passion for providing exceptional quality service.
· Quality
To put forth best practices to ensure optimal clinical outcomes, which meet high ethical and clinical standards of care and safeguard the integrity and safety of our patients and employees.
· Cost
To utilize systems and processes to manage cost and ensure the effective use of resources.
· People
To select the right people (employees, physicians and volunteers) and empower them through education, training, and recognition.
· Growth
To initiate new programs and services that complements the needs of the community and the skill of our staff.

VALUES
We strive to always put the patient and others first by embracing the following service excellence values:
· Reliability – striving to provide care and service with dependability and accuracy
· Responsiveness – always willing to help our patients and others promptly
· Assurance – interacting with patients and others in a way that conveys trust, competency, and confidence
· Image – conveying a positive, professional image.
· Safety – always striving to maintain a safe and secure environment
· Empathy/Compassion – conveying genuine caring and concern
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