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Thursday, June 04, 2009 4:07:25 PM
7:00a ET May 28, 2009 (Business Wire)
UDS Group, Inc. (Pink Sheets:UDSG), a leading provider of Delivery Management Solutions to businesses and communities worldwide, announced today the company has signed an exclusive agreement with the NSG Group to implement and outsource Call Center services and solutions for UDS. UDS and NSG Group are now geared up for the summer launch of the new UDS catering delivery platform.
Headquartered in San Diego, CA with operations internationally, NSG Group is one of the leading bilingual companies to provide IP based international call center solutions. NSG will now answer, route and manage all incoming delivery calls for UDS. Calls will then be routed to the correct location for order fulfillment. NSG Group will provide a well established infrastructure for the support of the UDS system and UDS growing customer base.
"UDS is very excited to partner with the NSG Group as we commence operations with our new delivery platform. NSG provides expert service, affordable communications and creates the perfect synergy with UDS," stated Ryan F. Coblin, CEO and Chairman of UDS Group, Inc.
"This agreement with NSG will also provide UDS with a cost effective, scalable solution with expandability as the company grows," added Mr. Coblin.
The implementation of the UDS delivery solution will coincide with a multi regional launch of a delivery agreement with a worldwide chain of restaurants.
UDSG is publicly traded under the symbol UDSG.PK.
About NSG
NoShore operation under NSG Group offers CRM and BPO services specializing in advance, high availability Telecom and IP based Call Center solutions. Utilizing the latest networking and signaling IP technologies, NSG Group guarantees to significantly cut costs and improve quality with total control, transparency and accountability.
Having its center of operation in Baja California, and a support office in San Diego, NSG Group can offer "OnShoring Quality at OffShoring Cost"
NSG Group CRM and BPO center in Tijuana, Mexico, minutes away from San Diego, CA operates by its bilingual team, 24x7 at the Pacific Time Zone. NSG Group offers the satisfaction that comes from working with a partner who is committed to invest in people, processes, infrastructure and facilities, ensuring the highest levels of performance.
To learn more about NoShore operation, please visit http://www.NoShoreGroup.com or Email: info@NoShoreGroup.com
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