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Thursday, April 24, 2008 8:52:49 AM
WorkAssure(TM) Automated Software now Available in 4 Languages
SUWANEE, Ga., April 23 /PRNewswire-FirstCall/ -- ARRIS (Nasdaq: ARRS) announced today that its market-leading Field Management Solution, WorkAssure(TM), is now available with a Portuguese language Graphical User Interface, in addition to its existing English, Spanish and French versions, to support the global cable marketplace.
WorkAssure is a paperless, automated operations software system (OSS) solution that enables cable operators to optimize the performance of their field management personnel and enhance the efficiency and accuracy of new subscriber installations while increasing the speed of customer service response times.
WorkAssure has one of the largest number of technicians under contract worldwide -- a measure of the ease of installation and overall quality of the solution. Available from its outset in English and French, the support for Spanish and Portuguese languages demonstrates ARRIS's continued commitment to the growing Latin American cable marketplace.
'ARRIS is primed to supply its premier workforce management solution to the world's cable operators,' said Bailey Shewchuk, ARRIS Vice President & General Manager, Assurance Solutions Division, Media & Communication Systems. 'The flexible design of WorkAssure, not only enables comprehensive language support, but also includes a feature-rich solution with the ability to integrate with multiple outside sources.'
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