American Airlines Group Inc (AAL)

[rockland2u]

yep, racism is bad, (probably worse lately) and we see horrible examples in the world, daily, but in fairness some of the stories are more in line with expectations not being met, or poor customer service, or poor perception, a lot of times, customers don't have all the information and don't realize what crews are looking for, with a safety or security threat, i have heard many captains ask a psgr who may have already had a few drinks or was very emotional or distraught over something, as they get on, "are we gonna have a problem?" or "do you feel you are going to be able to comply with the rules" these are legit questions, not meant to treat someone like a child or racism. you can be insulted all you want, but sadly with all the reports of people trying to act out on planes, etc. it is a reasonable question. i question her ability to accurately guess his motivation, you can't tell what was in his mind when he asked. and the words he used were standard. i hope this is resolved, she has already been contacted numerous times, she doesn't want to meet with the people who take care of these situations and she doesn't want money, she has made it clear she wants to meet with the top guy, will look good on her resume, and i am sure her lawyer will love the leverage it will bring, if she asks for corporate over sight, instead of money, or fame, then i will be impressed