The Jailhouse

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Consumer Inquiries and Complaints
We at the Department of Banking and Insurance and Real Estate Commission are ready to answer any questions or inquiries you may have or open a formal complaint via our Consumer Inquiry and Response Center (CIRC).

You may contact the unit in several ways - our most convenient way is filing an ONLINE COMPLAINT (Banking - Insurance - Real Estate). You may also contact the unit by telephone, mail, fax or in person.

When we receive your inquiry or complaint, it is then logged into our database and a tracking number is assigned for future reference.

Listed below are the ways to contact us. Whether it is a question or a formal complaint, you will receive an acknowledgement to your inquiry.
For Inquiries and/or Assistance Filing a Complaint
Telephone: [phone] or our Consumer Hotline [phone]

How to File a Formal Complaint

Choose a
Complaint Type: Banking Formal Complaint Form

Insurance Formal Complaint Form

Real Estate Formal Complaint Form
Fax: [phone]
Mail: NJDOBI, PO Box 471, Trenton, NJ 08625-0471