iTalk Inc. (fka TALK)

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T-Mobile Awards and Recognition

We’re proud to be recognized as a “Best Place to Work” and “Top Employer” by industry experts, the media, and human rights organizations year after year. These awards are made possible by the individual commitments of our hard-working employees to create a great work environment.
J.D. Power Awards

J.D. Power Wireless Customer Care
Wireless Customer Care Full Service Study
2016 Volume 1 – “Highest Ranked Customer Service Performance among Full Service Wireless Providers”

2015 Volume 2 – “Highest Ranked Customer Service Performance among Full Service Wireless Providers”

2014 Volume 2 – “Highest Ranked Customer Service Performance among Full Service Wireless Providers”

Wireless Customer Care Performance Study
2011 Volume 1 – “Highest Ranked Wireless Customer Service Performance”

2010 Volume 2 – “Highest Ranked Wireless Customer Service Performance”

2009 Volume 2 – “Highest Ranked Wireless Customer Service Performance in a Tie”

2009 Volume 1 – “Highest Ranked Wireless Customer Service Performance”

2008 Volume 1 – “Highest Ranked Wireless Customer Service Performance”

2007 Volume 2 – “Highest Ranked Wireless Customer Service Performance”

2007 Volume 1 – “Highest Ranked Wireless Customer Service Performance”

2006 Volume 2 – “Highest Ranked Wireless Customer Service Performance in a Tie”

2006 Volume 1 – “Highest Ranked Wireless Customer Service Performance”

2005 – “Highest Ranked Wireless Customer Service Performance”

2004 – “Highest Ranked Wireless Customer Service Performance”

National Awards 2016
Named a Best Place to Work for LGBT Equality by Human Rights Campaign (2016, three year consecutive win)

Recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute (2016, eight year consecutive win)

Recognized as one of America’s Best Employers, ranked No. 474, by Forbes (2016)

Local Awards 2016
Colorado

Named a Top Workplace in Denver, Colorado, ranked No. 6 (large company division) by The Denver Post (2016)

Florida

Named a Top Workplace in Tampa Bay, Florida ranked No. 1 (large company division) by Tampa Bay Times (2016, seven year consecutive win)

Idaho

Named a Best Place to Work in Idaho, ranked No. 2 (large employer division)

New Mexico

Recognized as a New Mexico Patriotic Employer by New Mexico Employee Support of the Guard and Reserve (2016, four year consecutive win)

Texas

Named a Best Company to Work for in Texas by Best Companies Group (2016, seventh year non-consecutive win)

Virginia

Named a Top Workplace in Richmond, VA by the Richmond Times Dispatch (2016, four year consecutive win)

Business Wireless Customer Satisfaction Study
2010 – “Highest In Customer Satisfaction With Business Wireless Service-SOHO”

2007 – “Highest In Customer Satisfaction With Business Wireless Service”

2005 – “Highest In Customer Satisfaction With Business Wireless Service”

http://www.t-mobile.com/company/company-info/awards.html

T-Mobile received the highest numerical score among full service wireless providers in the proprietary J.D. Power 2014 Wireless Customer Care Full Service StudySM – Vol. 2. Study based on responses from 8,649 consumers measuring 4 full service wireless providers and measures opinions of consumers who contacted customer care within the past year. Proprietary study results are based on experiences and perceptions of consumers surveyed January-June 2014. Your experiences may vary. Visit jdpower.com