Thursday, September 15, 2016 8:10:02 PM
[how can this be? what is in the minds of these people? is it so much more relevant to them that they have the sexy product than their own safety? do they really need to put "being sexy and having the latest product" over and above the safety of themselves and their families? maybe because it will take until the 21st to maybe get a new phone, and how on earth will they be able to pay for anything using Samsung Pay app if they don't have the sexy technology until then? perhaps they can use cash, or a credit card like me? surely this interruption to the sexy technology leaves us all wondering about the deficit in this technology, and also about the mindset of those that chose it. they do not even look at the POS screen when they tap'n'go anymore. they don't know what they are paying for and want to pass the risk off to the bank instead of assuming the risk for themselves. crazy!
I shall stay with my credit card if you don't mind. It has never not worked and it has never exploded, and it has never damaged property or people nearby or who handle it.
This whole thing has gone far too far, and for the sake of what?....expediency? sexiness? speed of transaction and convenience? well it ain't convenient or expedient anymore, 'cos there are real fears about security of the information and your funds and your health now. and it doesn't work in many places and it only has small limit per transaction. nuts!]
Not returning Galaxy Note 7 phones - Crazy
Samsung Urges Consumers To Return Galaxy Note 7 Units; Device Still Used Frequently Despite Recall
Angela Laguipo First Posted: Sep 15, 2016 03:21 PM EDT
Many consumers are still using their Samsung Galaxy Note 7 units despite recall. The South Korean company, Samsung, issued a recall on Sept. 2 over risks of the phone catching fire.
Many consumers are still using their Samsung Galaxy Note 7 units despite recall. The South Korean company, Samsung, issued a recall on Sept. 2 over risks of the phone catching fire.
Despite the Samsung Galaxy Note 7 recall, a lot of people are still using their units frequently. Samsung Electronics, however, urged consumers to return their units over reports of the newly-released phones catching fire.
The company's global replacement program for the Galaxy Note 7 is deemed as a precautionary measure because of its battery cell issue. In fact, several reports show that some units exploded or caught fire while charging.
"Our number one priority is the safety of our customers. We are asking users to power down their Galaxy Note7s and exchange them as soon as possible," DJ Koh, Samsung's president of mobile communications business, said in a statement.
However, nearly two weeks after the recall, the device is still being used by its owners just as frequently. According to Apteligent, a mobile analytics company, the rate of usage of the smartphone has remained the same since Sept. 2, when Samsung officially issued the recall of the device.
The apparent restraint of the consumers to return their units may be due to Samsung's mishandling of its recall process. This is maybe due to the company's lack of efforts to coordinate with the U.S. Consumer Product Safety Commission (CPSC) and issuing conflicting information on how to handle the faulty device.
Initially, the tech firm said that there will be a voluntary replacement of the device in the coming weeks. However, it did not mention whether it's safe to continue using the device. After a week, the company said users should turn off their devices completely.
The CPSC, on the other hand, has not yet released an official recall order for the Samsung Galaxy Note 7 since the nature of the recall has yet to be determined and confirmed.
Though an estimated 2.5 million units' recall of the smartphone is a daunting task, the company has not laid a tangible plan for its consumers. The recall may cost the South Korean company a staggering $5 billion in revenue.
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