Coastal Canteen Vending And Food Services Inc. Expands Relationship With USA Technologies
AUG 10, 2016
MIRAMAR BEACH, Fla.--(BUSINESS WIRE)-- SEVA CONVENTION 2016 -- USA Technologies, Inc., a premier payment technology service provider of integrated cashless and mobile transactions in the self-service retail market, today announced the initial results of an expanded agreement with Coastal Canteen Vending and Food Services Inc. (Coastal Canteen). USAT is currently upgrading the company's 1500 machines to its state-of-the-art cashless technology platform and telemetry services, enabling the company to track the acceptance of cash, credit/debit cards, and mobile wallet payments such as Android Pay and Apple Pay through its NFC-capable ePort Connect® cashless payment system. To date, with approximately a third of the deployment completed, Coastal Canteen is initially reporting cashless usage at 32 percent of average machine sales.
Established in 1953, Coastal Canteen Vending and Food Service is one of the largest vending service providers serving Charleston, SC and the surrounding cities. The company saw an increasing demand for cashless options, not only from consumers in general, but its own customers due to growing awareness of the increased efficiencies and the ability to drive additional sales through cashless and mobile technologies.
"Throughout our sixty-year history, we've built a strong reputation for providing outstanding customer service, and offering the best value through continued hard work and attention to detail," said Donna Trego, Owner, Coastal Canteen. "As more consumers used our machines with the expectation of making a purchase using a credit card or their mobile phone, it was imperative that we met their needs. USAT is the perfect partner as the company is not only helping us upgrade the technology in our current machines, but is also providing full support from purchase to deployment as we move to 100 percent cashless. When our initial investment shows 30 percent cashless usage, we know we've made the right choice."
In addition, Coastal Canteen has signed up for USAT's Premium Support Service offerings, including its model marketing program, which provide companies access to a bundle of best-in-class support services including deployment planning, project management, installation support, training, the marketing of cashless, marketing support, mobile payment and loyalty programs and funding support.
"We're thrilled to add Coastal Canteen to our growing list of retailers choosing to offer cashless payments options on 100 percent of machines," said Jim Turner, Vice President of Deployment Services, USA Technologies. "High cashless usage numbers on large scale deployments like these perfectly showcase how unattended retailers willing to embrace smart machine technology like ours can quickly benefit. Implementing telemetry, cashless and NFC enabled payments not only could lead to more purchases by consumers, but improves business processes and increases efficiencies."
