I wish iHub could have fixed the issue I was having with Level 2 freezing up. I find it odd that they blame me... I canceled but I'm still going to get charged an extra month: Hello, Give us a call at our Customer Service at 888-992-3836 before the next renewal date. As we require 30 days notice prior to your next renewal period. They are open from 6:30AM - 3:30PM PST Monday - Friday except for major holidays. wow