If you are using iHub on Safari, on an Apple computer, you might have some trouble loading pages with streaming price data, like Level 2, Monitor or Charts and see a message like the picture below.
There are two ways you can easily fix this:
1) Switch to using our newer HTML5 streaming pages.
Select HTML5 for the page you are having trouble with and click "OK".
Return to the streaming data page and you should find the prices start to come through almost immediately.
2) You can allow Java to run in unsafe mode by following the steps below:
Click on Safari on the top bar menu
Click on Preferences
Click on the Security tab
Click on Manage Website Settings...
Click on Java on the left
Click on Allow on the right hand side of ADVFN
Click on "Run in unsafe mode"
Click on Trust
Click on Done
Close the security tab
Return to the streaming data page and you should find the prices start to come through almost immediately.
If you have any other questions please let us know below, email us at help@advfn.com, give us a call on (888)992-3836 or click Live Support to speak to one of us online.
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