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Re: expat7 post# 9

Saturday, 09/15/2007 1:42:58 PM

Saturday, September 15, 2007 1:42:58 PM

Post# of 40
Inquiry into ETrade Not Allowing Online Orders for LNUX....
and their nonsensical reply:

Note: Must be read from bottom up for chronological order.

From: E*TRADE Customer Service
Sent: September 14, 2007 X:XX PM ET
Subject: Trading & Investing
Topic: Execution Status/Trade Inquiry

Message:

-----------------------------------------------------------------------------------------------
Dear Mr. Buckley,

Thank you for your email about LNUX. We apologize, however, we cannot provide details as to why the security is unable to be traded online at this time. This is a descision that comes from E*Trade's own back office and is not necessarily a direct reflection on the company's stock you are trading and details are not provided to customer service representatives.

We are more than happy to accommodate your order over the phone at no extra charge and you can get straight through to a broker any time during the market session at 1-888-388-2900.

I hope this information has been helpful. Please let us know if we've addressed your questions and concerns satisfactorily by taking a 30-second survey at the following web address:

http://etradefinancialsurvey.com/xxx/xxxxxxxxxx
As always, thank you for choosing E*TRADE FINANCIAL for your investing, banking and lending needs. We encourage you to continue using the Help Center for any assistance in the future. You are also welcome to call us at 1-888-388-2900 between 7AM and 12AM EST, seven days a week. International customers please dial +1-678-624-6210.

Sincerely,

Christopher Anderson

Financial Services Representative
Power E*TRADE Customer Service
E*TRADE Financial
1-888-388-2900
-----------------------------------------------------------------------------------------------
Dear Sir/Madam:

1.) Please explain clearly why the trading desk is inhibiting the trading and liquidiy of LNUX by forcing Etrade cusotmers to place orders over the phone.

The answer in the last email is unequivocal nonsense given the fact that ETrade allows online trading for unreporting pink sheet companies.


Clarify.

2.) Also the below question still wasn't answered.
>From what date were trades for for LNUX online prohibited?<

Please answer it.

Best Regards,
Bill Buckley
------Previous Message------


From :E*Trade Customer Service
Sent :Sep 14, 2007 XX:XX AM ET

Subject :Trading & Investing

-----------------------------------------------------------------------------------------------
Dear Mr.Buckley,

Thank you for your message regarding your brokerage account XXXX-XXXX and your inquiry on LNUX orders. I do apologize for the inconvenience that this matter caused you. Our trading desk review all the stocks on the markets and for some securities such as LNUX , they prefer our customers gives us a call and place the roder through a broker over the phone. There is no time frame when you will be able to place the order from website or from one of our trading platforms. Please be advised that when you place orders for this security over the phone with the broker, there will be no additional charges. If you have further questions, please do not hesitate to send us another secure message or give us a call from 1-888-388-2900 or you can call me directly at the number listed below my signature.


I hope this information has been helpful. Please let us know if we've addressed your questions and concerns satisfactorily by taking a 30-second survey at the following web address:

http://etradefinancialsurvey.com/s04/stu.php?i=164&p=9744

As always, thank you for choosing E*TRADE FINANCIAL for your investing, banking and lending needs. We encourage you to continue using the Help Center for any assistance in the future. You are also welcome to call us at 1-888-388-2900 between 7AM and 12AM EST, seven days a week. International customers please dial +1-678-624-6210.

Sincerely,

Ahmet Urtan
Senior Financial Services Representative
Elite Services Team 1
E*TRADE FINANCIAL. We keep challenging the ordinary to help investors BE E*TRAORDINARY.
w 678-319-7400-2234353
w858-355-8888-2234353
M-F 9am-6pm EST

Case #: XXXXXX-XXX
-----------------------------------------------------------------------------------------------
Dear Sir/Madam:

Please explain

1.) Why LNUX is not allowed to be traded online with ETtrade?

>Orders for this security cannot be accepted online at this time.<

2.) From what date were trades for for LNUX online prohibited?

3.) When might LNUX be allowed to trade online again through ETrade accounts?

Best Regards,
Bill Buckley
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