SureTrader
Home > Boards > Free Zone > Welcome to Investors Hub >

IH/ADVFN Streamer & Level II Q&A Board

RSS Feed
      Hide Sticky   Hide Intro
Moderator: ADVFN Support [Erwin] Assistants: ADVFN Support [Rene]
Search This Board:
Last Post: 2/9/2016 11:15:08 PM - Followers: 329372 - Board type: Free - Posts Today: 0

Streaming Quote Products:

http://ih.advfn.com/p.php?pid=smatrix

Configuration page

http://ih.advfn.com/p.php?pid=config&ctxt=Streaming

Tools Page:

http://investorshub.advfn.com/boards/advfn_tools.aspx

FAQ:

http://ihwiki.stocksite.com/index.php?title=FAQ:ADVFN_Products

The purpose of this board is to inform and help out all the our new Investors Hub partners across the pond and to make the introduction of the new pages as painless as possible.

If you have any problems or questions/suggestions regarding ADVFN or the new features just post them here.

IF YOU ARE NOT GETTING ANY STREAMING WHERE THE APPLETS SHOULD BE PLEASE ENSURE YOU HAVE JAVA INSTALLED:

You require Sun Java plugin to get streaming to work, please visit this link, http://java.com/en/download/manual.jsp

* An easy way to fix most problems is to log out; then log back in to iHub, click Streamer and/or Level 2 at the top of the site.


ARE YOU USING APPLE MACINTOSH?

You will need to have a fully updated version of Mac OSX and Safari. If you click on the apple logo and click on about this Mac, you will see the version of your OS.

If it's not 10.3, you will have to install updates to get to the latest version.

Click on this link, http://www.apple.com to update to the latest version.

ARE YOU GETTING REPEATED POP-UPS/POP-UNDERS?

We have an Ad Server and this controls the adverts that you see on our site, including pop-ups.

Each pop-up should only be viewd by you once for that page in the day. Our server then puts a cookie on your machine to tell it that you have seen the pop-up. When you go to that page again, if the cookie is present, you will not see that pop-up again.

If you are blocking pop-ups, you are most likely by default blocking the cookies for the pop-ups. We cannot give you information on how to block our pop-ups of course - we want you to see them.

If you accept all cookies for ADVFN, you will see our pop-ups for a particular page, but the information will be there to only show you the pop-up only once.

To allow all pop-ups for ADVFN, please click on Tools -> Internet Options -> Privacy -> Sites or Edit Web Sites. enter advfn.com - www is not necessary, and click allow.

Click OK -> General -> Delete Cookies and Delete Temporary Internet Files. Click OK, Close all browsers and try the site again.

If you do not want to remove all the cookies, look for advfn in the filenames in them.

The cookies folder can be found here, C:\Windows\Cookies\ or C:\Documents and Settings\[Your Windows Login Name]
Log out of ADVFN, close all browser windows down and delete those cookies.

Try the site again and you should only get one pop-up. If it doesn't work for you, you will need to investigate the other aplpications on your machine that affect the browsing on the internet.

FIREWALL SETTINGS

Server 1: 212.161.99.133 / stream.advfn.com
Server 2: 212.161.99.135 / stream2.advfn.com

In both cases, Port 7000 for External Connection should be opened.

IE7

For those of you who have updated to IE7 , by default the privacy and security settings are set to medium/high. This needs to be medium. If you need help with this, please do ask.

If you are having further troubles, please do not hesitate to contact our support team by emailing help@advfn.com

Regards
Support

PostSubject
#4154  Sticky Note iHub Help - Google Chrome and Java Troubleshooting ADVFN Support [Robert] 04/15/15 10:01:32 AM
#3716  Sticky Note We've received word that a fiber cable cut IH Geek [Dave] 03/26/15 09:23:25 AM
#3475  Sticky Note iHub Help - Mac Troubleshooting ADVFN Support [Robert] 08/22/14 10:03:02 AM
#2165  Sticky Note * Red/Green volume : Explained in detail * THE_YAK 05/06/11 03:14:44 PM
#2119  Sticky Note Try uninstalling Java and reinstalling it. Go to ADVFN Support [Erwin] 03/23/11 04:10:27 PM
#1449  Sticky Note Blue: Buy ADVFN Support [Erwin] 12/08/09 01:53:33 PM
#4354   I cant seem to be able to post Bernie Mac 02/09/16 11:15:07 PM
#4353   Do any of your packages include a stock Trav74 01/28/16 12:10:44 AM
#4350   Hey Bob, ADVFN Support [Rene] 01/26/16 05:39:28 PM
#4349   What is "monitor max 200"? and how much Bob Stocks 01/25/16 06:48:50 PM
#4345   it seems like a global failure,not only ihub ash111 01/13/16 04:55:00 PM
#4344   What a effin joke Awl416 01/13/16 04:26:58 PM
#4343   now they is all messed up lol...cwwazy market stevo51 01/13/16 04:02:25 PM
#4342   ya the naz is way behind and cwazy stevo51 01/13/16 04:00:32 PM
#4341   Yep... Global Interface 01/13/16 03:56:55 PM
#4340   Unreal--live quotes and L2 just crashed on me...anyone else? Awl416 01/13/16 03:53:10 PM
#4339   Why isn't the price shown here, sidedraft 12/28/15 11:19:49 AM
#4338   ash111 12/24/15 01:07:15 PM
#4337   Euro, are you asking about the 'grey market' the streak 12/18/15 02:58:39 PM
#4336   Nice Greedy G 12/18/15 12:14:30 PM
#4335   We had a minor technical glitch earlier but IH Admin [Shelly] 12/18/15 10:15:45 AM
#4334   Are some message boards down? Greedy G 12/18/15 09:34:11 AM
#4333   Keep in mind I have used this service Pennyprof 12/17/15 06:13:09 PM
#4332   I wish iHub could have fixed the issue Pennyprof 12/17/15 06:10:56 PM
#4331   Why is the "Time" column on your Trades Lou K 12/17/15 02:10:30 PM
#4330   Can I get a free trial cspratt15139 12/17/15 12:39:09 PM
#4329   N Ok mikar 12/07/15 11:55:31 PM
#4328   Lifting member board restrictions - Hello, An important euroconversions 12/06/15 12:47:59 PM
#4326   Can anyone please explain the Grey? Thanks, euroconversions 12/05/15 04:17:41 PM
#4325   Hello all 3apaa 11/29/15 07:07:10 AM
#4324   Hello all 3apaa 11/29/15 07:06:40 AM
#4323   I have it correctly set there (US/Eastern) but Stirling7 11/20/15 05:55:09 PM
#4322   http://ih.advfn.com/p.php?pid=config&btn ADVFN Support [Rene] 11/20/15 05:52:00 PM
#4321   Why does a stock that I buy show myrtle222 11/20/15 03:38:08 PM
#4320   Where is the link to change time zone Stirling7 11/20/15 11:56:57 AM
#4319   I have to refresh L2 many times it Townie 11/16/15 09:35:15 AM
#4318   My lvl 2 advfn program on my pc Pennyprof 11/16/15 09:10:24 AM
#4317   Trading time on my L2 is on a Townie 11/11/15 04:02:38 PM
#4316   found a link below to reset my time zone--thanks! Awl416 11/11/15 08:37:31 AM
#4315   L2 time is off by about 4 hours--anyone Awl416 11/11/15 08:31:06 AM
#4314   I must have done something! My Mac is myrtle222 11/10/15 02:59:07 PM
#4313   Hi Rene, my streamer does not keep up funnyG986 11/10/15 10:27:45 AM
#4312   NO. I am logged into iHub, in sidedraft 11/09/15 12:14:50 PM
#4311   Hello, Can you please select the correct time zone ADVFN Support [Rene] 11/09/15 12:04:38 PM
#4310   It's about 11:57 Eastern here in the US, sidedraft 11/09/15 12:01:45 PM
#4309   Thanks! Somehow Easter Standard Time got switched to Paulness 11/09/15 11:19:29 AM
#4308   yep reset thanx much... stevo51 11/09/15 11:14:46 AM
#4307   This worked for me: 90 West 11/09/15 11:07:58 AM
#4306   ya I see that on my L2 the stevo51 11/09/15 10:50:49 AM
#4305   My Streamer clocks are also showing it to Paulness 11/09/15 10:24:43 AM
#4304   Does ADVFN have any idea what time it sidedraft 11/06/15 05:50:40 PM
#4303   I must have done something! My Mac is myrtle222 11/06/15 12:00:26 PM
#4302   Cool Thx 90 West 11/03/15 12:41:58 PM
#4301   Oh ok we are currently working on the ADVFN Support [Rene] 11/03/15 12:40:16 PM
#4300   Buys are still blue on L2 90 West 11/03/15 12:39:21 PM
#4298   Oh ok let me go ahead and report ADVFN Support [Rene] 11/02/15 12:59:07 PM
PostSubject