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IH/ADVFN Streamer & Level II Q&A Board

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Moderator: ADVFN Support [Erwin] Assistants: ADVFN Support [Robert]
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Last Post: 7/30/2014 11:09:30 AM - Followers: 270007 - Board type: Free - Posts Today: 1

Streaming Quote Products:

http://ih.advfn.com/p.php?pid=smatrix

Configuration page

http://ih.advfn.com/p.php?pid=config&ctxt=Streaming

Tools Page:

http://investorshub.advfn.com/boards/advfn_tools.aspx

FAQ:

http://ihwiki.stocksite.com/index.php?title=FAQ:ADVFN_Products

The purpose of this board is to inform and help out all the our new Investors Hub partners across the pond and to make the introduction of the new pages as painless as possible.

If you have any problems or questions/suggestions regarding ADVFN or the new features just post them here.

IF YOU ARE NOT GETTING ANY STREAMING WHERE THE APPLETS SHOULD BE PLEASE ENSURE YOU HAVE JAVA INSTALLED:

You require Sun Java plugin to get streaming to work, please visit this link, http://java.com/en/download/manual.jsp

* An easy way to fix most problems is to log out; then log back in to iHub, click Streamer and/or Level 2 at the top of the site.


ARE YOU USING APPLE MACINTOSH?

You will need to have a fully updated version of Mac OSX and Safari. If you click on the apple logo and click on about this Mac, you will see the version of your OS.

If it's not 10.3, you will have to install updates to get to the latest version.

Click on this link, http://www.apple.com to update to the latest version.

ARE YOU GETTING REPEATED POP-UPS/POP-UNDERS?

We have an Ad Server and this controls the adverts that you see on our site, including pop-ups.

Each pop-up should only be viewd by you once for that page in the day. Our server then puts a cookie on your machine to tell it that you have seen the pop-up. When you go to that page again, if the cookie is present, you will not see that pop-up again.

If you are blocking pop-ups, you are most likely by default blocking the cookies for the pop-ups. We cannot give you information on how to block our pop-ups of course - we want you to see them.

If you accept all cookies for ADVFN, you will see our pop-ups for a particular page, but the information will be there to only show you the pop-up only once.

To allow all pop-ups for ADVFN, please click on Tools -> Internet Options -> Privacy -> Sites or Edit Web Sites. enter advfn.com - www is not necessary, and click allow.

Click OK -> General -> Delete Cookies and Delete Temporary Internet Files. Click OK, Close all browsers and try the site again.

If you do not want to remove all the cookies, look for advfn in the filenames in them.

The cookies folder can be found here, C:\Windows\Cookies\ or C:\Documents and Settings\[Your Windows Login Name]
Log out of ADVFN, close all browser windows down and delete those cookies.

Try the site again and you should only get one pop-up. If it doesn't work for you, you will need to investigate the other aplpications on your machine that affect the browsing on the internet.

FIREWALL SETTINGS

Server 1: 212.161.99.133 / stream.advfn.com
Server 2: 212.161.99.135 / stream2.advfn.com

In both cases, Port 7000 for External Connection should be opened.

IE7

For those of you who have updated to IE7 , by default the privacy and security settings are set to medium/high. This needs to be medium. If you need help with this, please do ask.

If you are having further troubles, please do not hesitate to contact our support team by emailing help@advfn.com

Regards
Support

PostSubject
#2165  Sticky Note * Red/Green volume : Explained in detail * THE_YAK 05/06/11 03:14:44 PM
#2119  Sticky Note Try uninstalling Java and reinstalling it. Go to ADVFN Support [Erwin] 03/23/11 04:10:27 PM
#1449  Sticky Note Blue: Buy ADVFN Support [Erwin] 12/08/09 01:53:33 PM
#3452   I have a bundled system with two laptops Glimmer Man 07/30/14 11:09:30 AM
#3451   If you are getting that and using windows ramonguerra85 07/28/14 09:06:48 AM
#3450   As you have been told time and again, IH Geek [Dave] 07/27/14 01:56:01 PM
#3449   IHUB MALWARE/SPYWARE/COOKIES/FREEZING!{Question: It all began when I downloaded Quinquagintilliard 07/26/14 09:30:56 AM
#3448   Morning IH Geek [Dave] Over on the BFRE TRAPPER JIM 07/23/14 06:35:52 AM
#3447   I was just wandering where it says Number,Time,Price,Size TRAPPER JIM 07/22/14 08:53:51 PM
#3446   http://investorshub.advfn.com/Save-the-World-Air-ZERO-5589/ IH Admin [Dan] 07/21/14 10:38:03 PM
#3445   Im trying to find the board for Save FML2013 07/21/14 09:43:34 PM
#3444   Please try these updated steps to if you ADVFN Support [Robert] 07/21/14 01:03:02 PM
#3443   Please try to log out, clear your temporary ADVFN Support [Robert] 07/21/14 01:00:42 PM
#3442   Yeah mine too. I think they just have Pennyprof 07/21/14 10:29:51 AM
#3441   Hi Robert, heyheyhey 07/21/14 10:24:53 AM
#3440   Working ok now Townie 07/21/14 10:22:23 AM
#3439   My lvl 2 keeps logging me out :( Pennyprof 07/21/14 10:16:15 AM
#3438   What's going on with Streamer and L2 not working? Townie 07/21/14 10:03:31 AM
#3437   I had to go back to 7.45 then Lowjack 07/19/14 03:53:36 AM
#3436   I still can not access it using Automatic cityimport 07/18/14 10:48:56 PM
#3435   I still having a problem accessing it. cityimport 07/18/14 01:23:27 AM
#3434   Is the java update effected others with tickers Scripophiliac 07/17/14 04:24:38 PM
#3433   Can't get HTLM5 or the updated Java to Townie 07/17/14 11:56:09 AM
#3432   Time to get some instructions that will work. Townie 07/17/14 11:41:10 AM
#3430   ~ Really hate these "updates" ... molee 07/17/14 11:38:05 AM
#3429   Any help for us Linux users if/when we upgrade? Wild-bill 07/17/14 11:35:49 AM
#3428   Now, I have no streamer on either Desktop Townie 07/17/14 11:35:15 AM
#3427   Not working on Laptop. Changed to HTLM5 on Townie 07/17/14 11:30:35 AM
#3426   If you are having issues after updating Java ADVFN Support [Robert] 07/17/14 10:41:03 AM
#3425   Just type in the symbol you want and the streak 07/15/14 02:54:06 AM
#3424   on level 2 how do i change stocks smoking cohiba 07/11/14 05:34:11 PM
#3423   I use ihub streaming & level 2 through Nomad505 07/10/14 10:01:34 PM
#3421   I have a quote with a blank stock dhent 06/29/14 07:35:31 PM
#3420   Thanks, that was it, working now! Pennyprof 06/24/14 11:16:18 AM
#3419   deleting advfn folder IH Geek [Dave] 06/24/14 10:59:12 AM
#3418   Still not working after logging out, deleting advfn Pennyprof 06/24/14 10:56:01 AM
#3417   The problem has been reported as fixed. Please IH Geek [Dave] 06/24/14 10:38:59 AM
#3416   it's a PC Pennyprof 06/24/14 10:36:43 AM
#3415   I keep getting logged out from my lvl Pennyprof 06/24/14 10:36:16 AM
#3414   Did you sign up for mobile data? It's Nomad505 06/22/14 09:41:13 AM
#3413   I just sigh up but my app said 489 06/20/14 12:21:41 AM
#3412   I am having issues with level 2 this wolverine02 06/18/14 10:40:14 AM
#3411   IPRU is now IPRUD because of the 1 IH Admin [Dan] 06/17/14 03:49:50 PM
#3409   What happened to ipru tahoe82 06/16/14 10:38:39 AM
#3408   What happened to upright???? tahoe82 06/16/14 10:38:07 AM
#3407   I can't delete private messages in the mobile PennyMann 06/16/14 10:27:13 AM
#3406   I definitely agree!!! I already pay for a rttjr1 06/15/14 08:41:23 AM
#3405   Ihub is definitely a for profit business. The money Nomad505 06/15/14 08:29:58 AM
#3404   My twitter feed stopped working after two posts. WALL$TREET 06/14/14 04:11:13 PM
#3403   Hello... I am using the Android app with rttjr1 06/12/14 02:50:09 AM
#3402   Usually, all these in app ads are a Nomad505 06/10/14 05:04:36 PM
#3401   I voiced my disappointment with the new mobile PennyMann 06/09/14 04:10:02 PM
#3400   The wrong PPS stuff still happening... Nitwit 06/06/14 07:32:56 PM
PostSubject