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IH/ADVFN Streamer & Level II Q&A Board

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Moderator: ADVFN Support [Erwin] Assistants: ADVFN Support [Rene]
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Last Post: 10/5/2015 9:55:38 AM - Followers: 318904 - Board type: Free - Posts Today: 1

Streaming Quote Products:

Configuration page

Tools Page:


The purpose of this board is to inform and help out all the our new Investors Hub partners across the pond and to make the introduction of the new pages as painless as possible.

If you have any problems or questions/suggestions regarding ADVFN or the new features just post them here.


You require Sun Java plugin to get streaming to work, please visit this link,

* An easy way to fix most problems is to log out; then log back in to iHub, click Streamer and/or Level 2 at the top of the site.


You will need to have a fully updated version of Mac OSX and Safari. If you click on the apple logo and click on about this Mac, you will see the version of your OS.

If it's not 10.3, you will have to install updates to get to the latest version.

Click on this link, to update to the latest version.


We have an Ad Server and this controls the adverts that you see on our site, including pop-ups.

Each pop-up should only be viewd by you once for that page in the day. Our server then puts a cookie on your machine to tell it that you have seen the pop-up. When you go to that page again, if the cookie is present, you will not see that pop-up again.

If you are blocking pop-ups, you are most likely by default blocking the cookies for the pop-ups. We cannot give you information on how to block our pop-ups of course - we want you to see them.

If you accept all cookies for ADVFN, you will see our pop-ups for a particular page, but the information will be there to only show you the pop-up only once.

To allow all pop-ups for ADVFN, please click on Tools -> Internet Options -> Privacy -> Sites or Edit Web Sites. enter - www is not necessary, and click allow.

Click OK -> General -> Delete Cookies and Delete Temporary Internet Files. Click OK, Close all browsers and try the site again.

If you do not want to remove all the cookies, look for advfn in the filenames in them.

The cookies folder can be found here, C:\Windows\Cookies\ or C:\Documents and Settings\[Your Windows Login Name]
Log out of ADVFN, close all browser windows down and delete those cookies.

Try the site again and you should only get one pop-up. If it doesn't work for you, you will need to investigate the other aplpications on your machine that affect the browsing on the internet.


Server 1: /
Server 2: /

In both cases, Port 7000 for External Connection should be opened.


For those of you who have updated to IE7 , by default the privacy and security settings are set to medium/high. This needs to be medium. If you need help with this, please do ask.

If you are having further troubles, please do not hesitate to contact our support team by emailing


#4154  Sticky Note iHub Help - Google Chrome and Java Troubleshooting ADVFN Support [Robert] 04/15/15 10:01:32 AM
#3716  Sticky Note We've received word that a fiber cable cut IH Geek [Dave] 03/26/15 09:23:25 AM
#3475  Sticky Note iHub Help - Mac Troubleshooting ADVFN Support [Robert] 08/22/14 10:03:02 AM
#2165  Sticky Note * Red/Green volume : Explained in detail * THE_YAK 05/06/11 03:14:44 PM
#2119  Sticky Note Try uninstalling Java and reinstalling it. Go to ADVFN Support [Erwin] 03/23/11 04:10:27 PM
#1449  Sticky Note Blue: Buy ADVFN Support [Erwin] 12/08/09 01:53:33 PM
#4275   How do I go to HTML5 instead of Townie 10/05/15 09:55:37 AM
#4274   Anyone having problems with L2 today? Townie 10/02/15 09:09:22 AM
#4273   Thanks Dan. predator191145 09/26/15 11:56:20 AM
#4272   I suggest that you send a Private message IH Admin [Dan] 09/26/15 11:54:58 AM
#4271   Which I-Hub mod do I need to message predator191145 09/26/15 11:19:40 AM
#4270   I started having problems with L2 late yesterday Moonistea 09/23/15 10:14:31 AM
#4269   Hi, Simple question. I'm at work and can't install sysionus 09/21/15 07:49:06 AM
#4268   That's the service I'm using. WillForeall 09/16/15 06:58:15 PM
#4267   We're a bit stumped on that one. Only IH Geek [Dave] 09/16/15 06:55:12 PM
#4266   Why does my Android keep double posting? It's WillForeall 09/16/15 10:25:06 AM
#4265   Those are ADVFN subscriptions, not iHub. I believe IH Geek [Dave] 09/08/15 06:54:06 PM
#4264   Hi there, did ihub increase the subscription fee? cofca 09/08/15 02:13:31 PM
#4263   Thx will do AK_1 09/04/15 03:16:43 PM
#4262   This is not the correct board for discussing it. IH Admin [Dan] 09/04/15 11:29:47 AM
#4261   Hi Dan, any thoughts on this? AK_1 09/04/15 08:42:42 AM
#4260   TXHD 13 mil float tbadmoneygang 09/04/15 12:52:01 AM
#4259   I have it set but only individual comments AK_1 09/03/15 08:00:42 PM
#4258   If you have our mobile app on your IH Admin [Dan] 09/03/15 07:57:21 PM
#4257   Thx Dan, but Twitter will send SMS Notification AK_1 09/03/15 07:34:53 PM
#4256   Go here: IH Admin [Dan] 09/03/15 07:19:42 PM
#4255   Hello, is there anyone out there that can AK_1 09/03/15 07:14:46 PM
#4254   thanks. ash111 09/03/15 09:23:00 AM
#4253   Seems chrome is no longer supported. Works on blademan 09/03/15 09:22:04 AM
#4252   level2 works only by using Mozilla Firefox.please confirm ash111 09/03/15 07:17:52 AM
#4251   LEVEL2 not working In Windows 10 as well, ash111 09/03/15 06:43:46 AM
#4250   but was working ? ash111 09/03/15 06:38:42 AM
#4249   Plugin-based content doesn't work on Chrome ash111 09/03/15 06:37:08 AM
#4248   level2 is not working. i just went to ash111 09/03/15 06:28:55 AM
#4247   What happened to the rule that trade volume sidedraft 09/01/15 06:55:23 PM
#4245   Everything I'm seeing on the boards suggest that IH Admin [Shelly] 08/24/15 12:58:45 PM
#4244   Yes a couple times. Didn't work at all iTrendz 08/24/15 11:47:33 AM
#4243   I might be in the wrong forum. Can AK_1 08/24/15 11:21:54 AM
#4242   Assuming all the probs with Streamer and L2 Townie 08/24/15 11:17:30 AM
#4241   Just ride on my IPad and got this message. Townie 08/24/15 10:45:36 AM
#4240   Did you try refreshing as he suggested? IH Admin [Shelly] 08/24/15 10:41:39 AM
#4239   My L2 is also not working iTrendz 08/24/15 10:33:37 AM
#4238   I got a report from London saying all IH Admin [Shelly] 08/24/15 10:25:49 AM
#4237   Still? This is what I got from IH Admin [Shelly] 08/24/15 10:23:58 AM
#4236   IHUB LEVEL II IS NOT WORKING AS USUAL! yavich 08/24/15 10:20:25 AM
#4235   RXSF not showing true bid stevo51 08/21/15 10:04:10 AM
#4234   Robert, I'm a new Subscriber paying about 50 joesco0918 08/19/15 04:09:36 PM
#4233   Admin, can I get l2 on my iPad Townie 08/18/15 10:28:20 PM
#4232   How can I set up my phone to AK_1 08/18/15 02:51:43 PM
#4231   Hey why is the small cap pro is JohnMoney 08/11/15 12:23:44 AM
#4230   Hey guys I have a question, why is JohnMoney 08/11/15 12:05:48 AM
#4229   For the past couple days when i go tenac 08/07/15 10:11:04 AM
#4227   L2 for CATV has a Bid/Ask of .0016/.0018 Townie 08/04/15 12:37:17 PM
#4226   Starting one day last week the streamer was wewantutopia 08/03/15 01:36:24 PM
#4225   I bought the ultimate traders package and L2 sillylung 08/01/15 02:17:50 PM
#4224   Can someone pleeeeeeeease turn off the double posting WillForeall 07/31/15 08:20:31 PM