We all need to contact the institutions involved to get answers. I am sorry to say, but WE NEED TO BE A PAIN IN THE ___. We need to make this an unpleasant experience for them. This "keeping us in the dark" thing is complete b*(^$!@t. Let's make it happen folks! Contact Etrade, Scottrade, DTC and SMPP. WE NEED THIS RESOLVED IN ORDER TO MOVE FORWARD.
Sorry to hear that My best wishes to you and your DAD.....Hopefully SMPP Gets the chill lifted soon and However good the run is it should be of some help to you.