They did not tell the clients to call back next year. The fired, blacmailing former employee did that out of spite. Check the facts and maybe you won't be wrong with so many posts.
A salesmen who wants to be paid and you're calling it blackmail? Obviously he was afraid no commission checks were coming his way because there wasn't a product to offer any longer. He also said that customers didn't want to meet with him. That's a far cry from Raphael's ludicrous claims about having to install more phone lines (LOL!) to handle the demand.