Helping OTC Issuer Management to Communicate Accurately.
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Thank you
Your kind thoughts are appreciated. There is a real effort underway to create improved understanding of positive developments and how they relate to the longer term success for the company.
IA
Reply Recently Posted
There are no "excuses", only facts. The current facts around the Attorney Opinion Letter were posted a moment ago in response to another shareholder enquiry.
IA
Attorney Opinion Letter
An e-mail was received from the attorney yesterday stating that he expected to provide the letter today. That is the present situation as at noon ET, Friday Dec 28th.
IA
Shareholders are Individuals
There is a wide variety of people, goals and personal styles within a large shareholder group. Ultimately, investors are individuals and have their personal preferences. InfoAssistant receives many kind comments from persons who value our service to provide additional perspective. Ultimately, each shareholder decides for themselves what is helpful or relevant to their own interests. In general, many shareholders appreciate the acknowledgement by management of this discussion environment, rather than ignoring it as most CEOs do.
IA
This is why InfoAssistant Exists
It is not possible for a company to satisfy everyone with a single version of a news release. For some it is too wordy. For others it is not extensive enough. Some people would prefer a different emphasis, etc.
InfoAssistant provides additional perspective on many things related to the company in the environment where these discussions occur. Shareholders, as individuals, then decide for themselves whether it is helpful to them in their understanding of the situation.
IA
Things have changed for the better
With the consolidation of management between the subsidiary and the parent company, things have changed for the better, operationally. There is now more coherence in forward-moving strategy. There is also more orientation to practical business results. People, and companies, can evolve. It is likely that more business initiatives will be realized in 2019 than previously at TriCascade and SRMX, because of the streamlining of management decision-making.
Ironically, not everyone wants the company to succeed. However, for those that do, there are now more positive leading indicators.
IA
Management is not the reason for the delay in this instance
IA can attest to the fact that management is doing what it can to obtain the required action from the attorney, as soon as it can.
IA
New systems take a bit of time to implement
SRMX has not had such a service before. It represents a cultural and practical adjustment to strike the right balance between all elements.
IA receives messages of support from shareholders for the role that it performs in advocating for, and helping to provide, as much information to shareholders as possible.
IA
Management is Attempting to Obtain
The Attorney has confirmed to management that he will make the further change requested by OTC Markets. The company has been following up with the attorney to expedite.
IA
Security Details Already Public and Verified by Transfer Agent
The increase in the authorized share count is already properly recorded at OTC Markets and is Transfer Agent Verified.
The number of shares to be issued under Regulation A will depend upon pricing at the time of issuance.
IA
Disclosure
This is that standard of disclosure that the management of TINO is targeting: NI 43-101. It is enormously valuable for shareholders even beyond the disclosure it provides. This report is the basis for planning operations.
Sample of 43-101 Contents
IA
Significance of the Debt Settlement
The importance and benefit to SRMX shareholders of the conclusion of the 3(a)10 transaction with Northbridge is that their shares have already entered the market in the past and are already reflected in the current share structure. They have already been sold into the market some time ago.
No additional issuance was required to obtain the final release with Northbridge.
Many companies do not complete 3(a)10 arrangements so successfully, i.e. without lingering obligations from that arrangement. So the closure of this 3(a)10 is a genuinely good development.
IA
Follow-up
Thank you for your follow-up. Your questions are reasonable and important. They have been discussed with management. There is a desire to respond in a way that demonstrates serious intent, but also to respect certain commercial confidentiality that is needed as well. Intense consideration has been given to how quickly the NI-43-101 Report could be financed and completed. This would answer your questions and provide a full disclosure, in context, for the benefit of all.
This is still being worked on.
IA
There is more to it than can be seen
There is advocacy for shareholders behind the scenes that has already resulted in more contact with shareholders. A number of information projects are being developed that will be beneficial for shareholders.
OTC Markets Attorney Opinion Letter Update
The company was able to connect with staff responsible for the review today, December 24th.
Staff reported today that they do not have a problem with the SWHI posted material nor with attorney chosen, nor with the content of the attorney's opinion itself BUT want the attorney to change his sentence structure when referring to the upload dates of the materials that he has reviewed.
Despite the frustration of this development, it is the most minor conceivable further change that staff could have required. So presumably, it should also be the easiest and fastest to address.
The company has already tried to reach the attorney today of course and will keep trying urgently to cause this minor further change to be uploaded ASAP. The company is working on this daily. It will be done.
IA
Communication
It is not easy for a company to change the way it processes information for shareholders. In the past, there was a sporadic approach, with comments from SRMX that were not cooriinated and even contradictory. There has been evidence over the past month of a more coordinated approach. The goal is to make the communication going forward more meaningful and focused on shareholder interests.
IA
OTC Process
Good morning - SWHI management will check with OTC staff again this morning on the status of the restoration of PINK in response to the Attorney Opinion Letter.
The company has not been told of any reason why this did not occur last week. We appreciate your patience.
When PINK is in place, management will announce new plans for 2019. Management is very enthusiastic about its prospects for success going forward and is confident that new relationships will have a major positive impact on your company in 2019.
The Purpose of 3rd Party Investor Relations
The significance and benefit for TINO investors of 3rd party investor relations is that understanding will be enhanced. Shareholders naturally want to know what the company owns, what its plans are to monetize such assets and what factors will contribute to share price gains. Management naturally wants to deliver the outcomes that shareholders seek. In the case of TINO, management took the initiative to ask for help in developing greater understanding between shareholders and management regarding these elements.
This initiative speaks highly for management because it is not an easy process for management. IR people know what shareholders want. A responsible IR team will advocate for shareholders to management as much as it reaches out to shareholders with management's perspective to consider. Accordingly, it is extra work for management to deal with this advocacy on a continuing basis.
It is InfoAssistant's experience to date that TINO management is keen to address all that it must do in order for both the communication to improve as well as for the company to demonstrate progress - practical, verifiable, meaningful progress.
In an OTC marketplace where so many penny stock CEOs don't care about such things, TINO shareholders are in a good position to benefit because TINO management, by taking this step, is proving that it does care.
Undervalued?
Management feels that the restoration of PINK would justify a significant improvement in liquidity, including improved market cap, because it demonstrates that the company has its house in order.
Then, if the forward-looking plans (that will be discussed in the next news release) can be understood for the real potential that is represented, a further strengthening would be natural, particularly if this is followed by operational updates during Q1. The company is avoiding stock hype that creates spikes that strand people at artificial high points. Management would rather create authentic conditions for significant strengthening and preserve organic interest and appreciation by earning it.
Some people may feel this is too conservative, but it is what it is - authenticity. Penny stocks are not known for excessive "authenticity". Accordingly, SWHI can be considered a cut above the rest by having the class to focus on earning its success.
As to the timing of the news release, the company has not wanted to bring new investors to the stock before the PINK status is in place, for a number of reasons. If OTC completes its review and reprogramming of their symbol on Friday then a news release next week would be the goal. However, some people may feel that the following week or even the first week in January would be a better choice so that the information can reach a larger number of people and thus represent "normal" reach, rather than an artificially low "holiday reach".
Shareholder thoughts about this question of timing are welcome.
OTC Status
In response to your question, OTC staff do not promise a completion date. Regardless of their targeted turn-arounds, there are no promises. SWHI has been transparent in the steps that it has taken and looks forward to OTC Markets completing its task.
IA
Shareholder Enquiry: Attorney Opinion Letter
A shareholder has asked in private correspondence why the date of the Attorney Opinion Letter is earlier than the appointment of the new attorney.
As the file was transferred, an existing draft of the AOL accompanied the materials. No changes were made to the file or its contents in the intervening period, and the original draft date was retained. It had no bearing on the OTC review.
IA
Pleased to Confirm
There were no SRMX share purchases or sales, as previously stated. Nothing corporate or personal amongst anyone associated with InfoAssistant.
Encouraging CEOs to listen to their shareholders is a position that shareholders benefit from.
InfoAssistant has been given the impression that SRMX management is serious about improving all aspects of its relationship with shareholders. This is a condition of its service. Naturally, this is something that IA assesses on an on-going basis, rather than being a condition to be met only at one point in time.
InfoAssistant agrees that companies can improve their behaviour. That is a never-ending goal. The companies who are most in need of improvements are the ones in which InfoAssistant has the greatest contribution to make.
Sincerely
IA
SWHI Management
SWHI management is stable, focused and prudent. Perhaps management's most important quality is the ability to reflect thoughtfully on what it needs to do better. This quality of self-reflection is sorely lacking in the OTC space.
SWHI management has taken the initiative to ramp-up its communication with shareholders, attain PINK Current Information stature and to develop a broader business plan.
These initiatives, combined with responsible management of its float, bode well for the company's future. This behaviour sets the company apart from the majority of its peers at OTC Markets.
IA
"Blame" Is Not the Point
The fact that it has taken longer than 24 hrs for OTC Markets to review an Attorney Opinion Letter uploaded more than 24 hrs ago proves what InfoAssistant stated earlier: OTC Markets takes the time that it feels that it needs in order to do its job. That job is not to "approve", but rather to look for things that prevent approval.
This is in the nature of the task. This is true for any regulatory organization.
SWHI management has been transparent to shareholders, describing its progress throughout the past 6-weeks of enhanced communication. The company has described what it is doing to restore the Current Information - and it would appear that OTC is close to doing so. The company is not aware of anything required by OTC Markets beyond what has already been supplied.
Attaining the PINK Current Information tier is likely to be beneficial for the stock and for the company in general terms, for many reasons. We are all looking forward to it.
IA
InfoAssistant Role
The service mandate of InfoAssistant is to foster mutual understanding between OTC management and shareholders. This requires advocacy for shareholder interests in briefings with management, and it also involves sharing management's perspective with shareholders.
This effort is job that is never done because people are rarely in consensus - particularly not in situations that are contentious.
IA
Purpose
The reason that InfoAssistant exists is that discussion boards are a missed opportunity for management to both convey its perspective to its most interested group AND a missed opportunity for management to learn through genuine listening.
In this information vacuum, rumors and misinformation thrives.
InfoAssistant adopts a stance of shareholder advocacy when conferring with management. It is not a role that CEO's cherish, but rather that they tolerate in so far that the recognize the integrity of that stance.
Shareholders have more to gain than lose when communication is fostered with mutual understanding as the goal. CEOs are certainly not saints. However, the anonymous posting environment of discussion boards also enables people with a variety of agendas to say a great deal that is misinformed or groundless.
The goal of IA is to begin with the premise that shareholders are human beings, not faceless numbers on a computer screen. They want their company to succeed but do not want to be taken advantage of. Accordingly, this makes some of the discussion between InfoAssistant and CEOs "heated" when policies are discussed. IA is proud of the fact that our service has the originality of being proper in its purpose, helpful in its approach, beneficial in its long term effect. Whether InfoAssistant's clients continue with IA's assistance is a reflection on the company over the long term. Time will tell. IA will never compromise our integrity and this may not be acceptable to all.
InfoAssistant has no equity position in any of its service relationships. None. No trading, no restricted stock and no off-balance sheet arrangements.
As to why posts are deleted, only moderators know. They exercise their personal discretion and have the final say.
Respectfully,
IA
Attorney Letter and PINK Current Designation
A reminder - it is not the mandate of regulators or OTC Markets staff to move "fast". Their mandate is to satisfy themselves that what they need and want in filings is present - and these requirements evolve.
The fast pace that companies and their shareholders want does not affect the attitude of regulatory staff reviews. Such organizations look for reasons to not approve something, rather than looking for reasons to approve. That is not a cynical statement, it is the literal truth. That is their purpose.
It is SWHI management's understanding that OTC staff are doing what they said that they are doing in the processing of the SWHI Current Information designation, and that there is no reason to believe that any obstacle exists.
It has been a general trend in the OTC environment that all regulatory matters are more difficult than they used to be. Processes that may strike shareholders as a simple "slam dunk" step are just not viewed that way behind the scenes in regulatory or governance organizations. This is the reason that SWHI management did not prematurely ramp-up new shareholder announcements and news releases. It is important for this status restoration to be in place. Otherwise, the company is sending mixed messages. Management is being prudent. This is a quality that the OTC environment could benefit from having more of.
InfoAssistant knows that SWHI management genuinely appreciates shareholder goodwill and is enthusiastic about things to come.
IA
Perspective about InfoAssistant
InfoAssistant is engaged by companies that recognize that they have a problem in their investor communications and relationships. By that fact alone it is to be expected that our clients have "issues" to resolve. That is not a negative reflection on InfoAssistant - it shows a willingness to work where it is most necessary. That is good for shareholders.
InfoAssistant is not management, and therefore cannot compel management to take certain steps. However, in most cases there have been practical measures taken by management, recommended by InfoAssistant, to show renewed commitment to shareholders. That is good for shareholders.
Price improvement, as measured from the engagement date, has also occurred in a number of cases. That is good for shareholders.
InfoAssistant is not a "stock promoter". There is no over-the-top hype. IA contributes, especially over time, a deeper understanding of the company - its goals, its methods, its challenges and key insights from filings. That is good for shareholders.
Good Standing
InfoAssistant does not trade in TINO, holds no shares of TINO, and has no off-balance arrangement regarding equity.
Our service to shareholders is to foster improved understanding by shareholders of management's perspective and vice versa. This is beneficial for shareholders because it fosters exactly the type of improved disclosure that regulators welcome. This is obvious in any objective review of our communications at TINO.
IA
Thank you as well
InfoAssistant knows that management of SWHI wants to succeed. They take what they do seriously. They have been hampered by a lack of working capital to turn things around.
Now, management is going to modify its business tactics to open up new possibilities. However, even in the new initiatives by management (that you will be hearing more about) the company is staying prudent.
No grandiose fluffy promises have been made to manipulate stock trading. Instead, a heightened focus on management creativity in its business strategizing is going to become apparent, but staying within the realm of responsible behavior. This will characterize the next phase of life at SWHI.
Most management teams don't do this to themselves. It's hard to modify habits. It is a good sign for SWHI shareholders that this management team has what it takes to reflect deeply and to develop a refreshed and confident plan for big things ahead.
The return of PINK status, as management committed to, shows that the foundation is getting stronger already.
IA
Yes and No
You have been "...perceiving management's intentions..." longer than InfoAssistant.
That is correct. However, stating that adding InfoAssistant service "changes nothing" is not correct.
It change's TINO management's daily lived experience substantially. Now, there is an investor relations consultancy constantly urging management to provide, to verify, to disclose, to explain, and to professionalize communication. Life for management is now very different. This is why it is such a positive reflection on the character of management that InfoAssistant is on the scene, at management's request.
It is the equivalent of a person joining a fitness club for the purpose of self-improvement. It is a bold step reflecting healthy priorities. InfoAssistant has no idea whether management will endure the ordeal of InfoAssistant's behind-the-scenes harangue for these things. Shareholders in the OTC Market landscape should be so fortunate that an InfoAssistant suddenly appears on the discussion board of all 10,000 such companies. Unfortunately for them, what InfoAssistant does is rare in the IR space, and the number of CEOs willing to subject themselves to this authentic transformational experience is even smaller.
Time will tell how things develop here. One thing is for sure, existing shareholders can take comfort in knowing that their management does not resent this intrusion by InfoAssistant - TINO management has invited such assistance because management knows that something has to change in the equation to make things better for shareholders and increase the inherent value of Tamino Minerals. Like most things related to corporate revivals, the process starts with management. It therefore speaks highly of Mr. Pedro Villagran-Garcia that InfoAssistant has been engaged.
IA
Clear, Positive Purpose
InfoAssistant is an independent investor relations consultancy that has clearly demonstrated that it has a simple but powerful focus: InfoAssistant fosters improved understanding between shareholders and management of OTC companies for their mutual benefit. This also helps shareholders to trade in a more informed market for their stock.
Shareholders of OTC quoted companies are well-served when InfoAssistant arrives on a discussion board, because calm, factual and businesslike discussion supports shareholder understanding of their company. We are the opposite of stock promoters. We encourage and contribute greater knowledge and realism - this involves principled discussion, not stock hype.
It is a service that we are proud of. This commitment also reflects well on management, because it involves greater accountability. InfoAssistant even stimulates management productivity by enabling management focus on its business tasks and improve operational outcomes for all.
IA
First-Hand Experience
InfoAssistant reports how it perceives management's intentions, as demonstrated through management action, and as it is expressed during briefings with management.
In all dealings with TINO management to date, it has been clear to InfoAssistant that as far as Tamino is concerned, the CEO would like to put the financing and operational elements together and to communicate what management intends to do advance the company's interests. Such communication should be realistic and verifiable.
InfoAssistant has been advocating that management demonstrates this determination with improved accountability and to prove what the company owns, or does not own, and what the company intends to do to optimize the company's interests.
The CEO expresses enthusiasm and determination, both, to find a way forward for Tamino, so that Tamino can be both successful and respected. That is more than can be said for many OTC CEOs unfortunately. In this sense, TINO shareholders already have a strong asset in their CEO. Now, the company must progress to some sort of next step and give evidence of advancement. This is what is being worked on.
IA
Pride of Purpose
Something that will emerge from this new era of Mr. Li's leadership is his pride of purpose. He feels a great responsibility. He is very much aware of shareholders as his partners. Mr. Li is performing one of the most challenging roles in business - to be CEO of an aspiring public company that does not yet have the resources it really needs, yet being held to account for performance as if it did - and also to develop a technology vision that is more than inspiring, namely, that it is authentically impressive to the company's targeted consumers and commercial allies.
InfoAssistant can assure you that any goodwill that SRMX shareholders express toward the company is not wasted. It is noticed and appreciated. Similarly, expressions of concern are taken seriously and are a source of reflection.
SRMX is driven by a mission that is rooted in a desire to accomplish something meaningful. This is a special quality found amongst companies that get through the gauntlet of challenges and setbacks to succeed in the end.
IA
Thank you
Your kind thought is much appreciated. InfoAssistant can report that company management is keen to prove to shareholders that its technology and business relationships are real, commercially significant and a solid basis for an exciting enterprise.
The challenge for Mr. Li, the technical founder of the firm, is that he had not been originally responsible for the SRMX publico dimension. Now, with that additional responsibility, he is bringing his characteristic planning skills to this role as well.
Mr. Li is strengthening his team, and his investor relations, and his commercial ties - all into a more coherent and better organized operation.
It really is a new era for SRMX and the company's participation in one of the world's most important consumer and commercial trade shows proves that the company is serious.
Sincerely,
IA
Priorities
It is the mission of InfoAssistant to encourage and help management adopt realism as its communication philosophy, and to take practical steps to advance the company in real terms for the benefit of its shareholders.
In this way management will gain the most respect in the eyes of current and future shareholders, and thus for the company's value to grow. This respect must be earned.
This approach is the most authentic means for the interests of shareholders and management, both, to thrive.
The implementation of such measures take time, but the process has started. The willingness of management to undertake such introspection and to work with an outside party to accomplish this goal is a positive reflection of management - and therefore a good sign.
IA
Answer to Question About News
Yes, there will be further news about go-forward plans after the PINK Current Information tier is restored. Next week is a realistic estimate, if PINK is restored this week.
IA
Perspective
You have stated repeatedly that there is an information problem that has been in place for years. Management has asked InfoAssistant to see whether it can help management with its communication for the benefit of shareholder understanding. That has been only a matter of weeks.
InfoAssistant has recommended to management that it refrain from unsubstantiated forward looking information, and to instead focus on verification of existing representations.
Such a transformation does not happen from one day to the next, either in cultural terms or as a practical matter.
That is the intention, whether it is mischaracterized out of frustration or for other motives is beyond IA's control.
So far, IA has observed sincere willingness by management to have "tough discussions" about how to approach communications going forward with a maximum of realism and a minimum of fluff.
IA
Response to Question: Attorney Letter
OTC Markets requested technical change in the Attorney Opinion Letter. This has been performed, and a revision uploaded.
Whenever changing attorneys, there is the possibility of such a housekeeping glitch because not all attorneys are registered with OTC Markets, or have up-to-date agreements with OTC Markets, or have up-to-date proof of identity, etc.
There is no problem here - it was just a process item, and there is more process than "meets the eye".
The company is not aware of any obstacle at this point, financial or process related, that would prevent a rapid completion of the task by OTC Markets staff now.
Management feels that the Current Information Tier restoration is imminent. In the normal course of events, these tier changes are made to the computer record after midnight of the day on which OTC staff authorize the tier change.
Respectfully,
IA
Purpose
The purpose of our recent arrival here is to determine how to help management to provide more information to shareholders. This discussion and review with management is occurring presently.
IA