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Created: 10/31/2007 02:00:17 PM - Followers: 6 - Board type: Free - Posts Today: 0

We are a California corporation originally founded in 1972 as Account-A-Call Corporation.

In 1999 the company sold Account-A-Call and formed Centergistic Solutions to concentrate all its efforts and technology on serving the growing needs of the contact center industry. Today, we have offices in the U.S., Mexico and the United Kingdom. 

Centergistic Solutions, Inc. provides Goal Achieving Metrics™ for today's dynamic contact center environment. The robust, patented software technology that delivers Goal Achieving Metrics, AgentView Enterprise®, has enabled it to transcend the contact center environment and provide performance metrics for virtually any business configuration. We believe that driving the right information, to the right person, at the right time and place will result in individuals taking the right actions to improve efficiency and effectiveness of everyone throughout the organization. Our flagship products, AgentView® Enterprise and AgentView® Enterprise Performance Management are award-winning integrated real time and historical analytics systems currently installed in over 3,000 contact centers worldwide.

The AgentView products are available in English, Spanish and Portuguese with provisions for additional translations as more international distribution is achieved. Our clients include:
·    British Telecom
·    NatWest Bank
·    Cable & Wireless
·    Barclays Bank
·    ABN-AMRO Bank
·    Esso/Imperial Oil
·    American Express
·    Citicorp
·    Anheuser Busch
·    MicroSoft
Our products are targeted at the growing number and increasing complexity of customer contact centers, addressing management's need to integrate performance data generated by operations, reporting and CRM (Customer Relationship Management) systems. Our software, using sophisticated algorithms, allows call/contact centers to improve performance and thereby customer satisfaction by providing the best possible service, while maintaining the most economical use of resources and overhead. The value behind what we term "The Centergistic Solution" is the real time availability of performance metrics derived by selecting sub-sets of data from critical sources throughout the contact center. These sub-sets are then combined to form a new superset of "smart" performance metrics. Alert thresholds and user-defined filters are applied to create a unique information set, profiled to each viewer. The resulting benefit of this information is faster and more accurate anticipation of clients' needs, more rapid response to service and/or revenue goals and across-the-board performance improvement through integrated real time and historical reports and analytics.
Our first goal is to make working with us easy. We are a small company and pride ourselves on being agile and responsive. That is one of the reasons that we serve many of the world's largest contact centers as well as small growing ones. Before you put your trust and revenue into Centergistic Solutions, we will make sure that you have an understanding of the philosophy, process and milestones behind each installation of AgentView.

With over 30 years of expertise in designing and delivering solutions Centergistic has pioneered some of the best practices in high-uptime software.

Centergistic Solutions Offices:

Corporate Headquarters:

2112 Business Center Drive
Suite 190
Irvine, CA 92612
949 222-4500
Centergistic Latina America:
Blvd. Manuel Avila
Camacho no. 6-A,
Piso 8 Despacho 801
El Parque Naucalpan de Juarez

Centergistic Solutions U.K. Limited
Suite 193 St. Loyes House
MK40 1ZL
+44 (0)8444 121990
As of August 31, 2007 the Registrant had 11,024,312 shares of common stock (no par value) outstanding.  80,000,000 shares authorized.
confirmed S/S w/ T/A: 
O/S 11,024,312 spoke to marilyn 
securities transfer 
O/S: 11,024,312 as of Jan. 30, 2013 spoke to marilyn
securities transfer
Entity Number: C0655444
Date Filed: 03/13/1972
Status: ACTIVE
Jurisdiction: CALIFORNIA
Entity Address: 2112 BUSINESS CENTER DR
Entity City, State, Zip: IRVINE CA 92612
Agent for Service of Process: DAVID M CUNNINGHAM
Agent Address: 2112 BUSINESS CENTER DR
Agent City, State, Zip: IRVINE CA 92612

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#486 CGSO also a partner w/ Avaya: monda2frida 01/30/2014 01:36:36 PM
#485 This could happen with CGSO, imo: monda2frida 01/30/2014 10:54:05 AM
#484 Turning Customer Issues into Trackable Metrics: Using a monda2frida 10/04/2013 03:42:04 PM
#483 Centergistic Solutions Products monda2frida 10/04/2013 03:33:54 PM
#482 Press release summary: monda2frida 09/10/2013 01:12:02 PM
#481 Looks like CGSO has a new subsidiary/project?: monda2frida 08/23/2013 02:58:21 PM
#480 Highest volume in 5 years. monda2frida 08/21/2013 11:07:40 AM
#479 Some sells today, watch for cheapies. monda2frida 08/21/2013 10:28:19 AM
#478 monda2frida 08/08/2013 08:18:16 AM
#477 First #DIY Twitter Messaging. - . Watch monda2frida 07/15/2013 12:43:42 PM
#476 monda2frida 07/12/2013 10:15:14 AM
#475 Strange, I spoke w/ Martin Spence the other monda2frida 07/10/2013 05:16:44 PM
#474 A certified letter that I sent a couple Joey65 07/10/2013 04:18:32 PM
#473 monda2frida 07/10/2013 02:20:48 PM
#472 monda2frida 07/10/2013 02:20:34 PM
#471 monda2frida 07/10/2013 01:51:14 PM
#470 how do you know that it's not viable? monda2frida 07/09/2013 05:34:42 PM
#469 Centergistic's Business Center Drive address in Irvine is Joey65 07/09/2013 05:24:25 PM
#468 autotwitnow on youtube: monda2frida 07/08/2013 03:05:08 PM
#467 yw monda2frida 06/30/2013 01:07:58 PM
#466 Ok...ty JPGetty 06/29/2013 02:14:26 PM
#465 Interesting. JPGetty 06/29/2013 02:03:00 PM
#464 With over 30 years of expertise in designing monda2frida 06/29/2013 09:54:45 AM
#463 Our first goal is to make working with monda2frida 06/29/2013 09:54:25 AM
#462 Centergistic Solutions is a software development company specializing monda2frida 06/29/2013 09:54:01 AM
#461 Our products are targeted at the growing number monda2frida 06/29/2013 09:53:06 AM
#460 Centergistic Solutions, Inc. provides Goal Achieving Metrics™ for monda2frida 06/29/2013 09:52:12 AM
#459 I own shares, the share structure is very monda2frida 06/29/2013 09:33:15 AM
#458 All in one dd post: monda2frida 06/29/2013 09:31:53 AM
#457 monda2frida 06/29/2013 08:38:05 AM
#454 Yes, Moupp is a CGSO platform. monda2frida 06/29/2013 08:16:22 AM
#453 JPG-if you look at the pictures in the monda2frida 06/29/2013 08:14:49 AM
#452 Monda......what does the future look like for this JPGetty 06/29/2013 12:59:39 AM
#451 Is this a CGSO platform? JPGetty 06/29/2013 12:56:12 AM
#450 Monda---- How do you know it's their project? JPGetty 06/29/2013 12:52:24 AM
#449 holding my shares monda2frida 06/18/2013 07:42:24 AM
#448 CGSO may have another project they're developing-"AutoTwitNow": monda2frida 04/04/2013 02:07:45 PM
#447 O/S: 11,024,312 as of Jan. 30, 2013 spoke monda2frida 03/02/2013 08:20:10 AM
#446 Checkout the Moupp Youtube Channel - monda2frida 02/21/2013 08:48:15 AM
#445 monda2frida 02/20/2013 03:10:46 PM
#444 news: AgentView System Upgrades now include a year’s monda2frida 02/14/2013 05:13:58 PM
#443 monda2frida 02/11/2013 01:26:22 PM
#442 monda2frida 02/10/2013 04:55:51 PM
#441 monda2frida 02/06/2013 05:31:55 PM
#440 monda2frida 02/05/2013 01:16:46 PM
#439 news: Simon Reverb have joined Moupp monda2frida 02/04/2013 05:45:12 PM
#438 Moupp-coming soon: monda2frida 01/31/2013 03:42:09 PM
#437 moupp interview(bottom of the page): monda2frida 01/31/2013 02:35:30 PM
#436 looks like CGSO has good things coming: monda2frida 01/31/2013 09:56:09 AM
#435 Centergistic Solutions helps contact centers increase productivity using monda2frida 01/31/2013 09:20:20 AM
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