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MagicJack Vocaltec, Ltd. (CALL)

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Last Post: 3/29/2018 7:37:05 AM - Followers: 20 - Board type: Free - Posts Today: 0

A player in the world of voice over internet protocol, the company famous for the magicjack.


magicJack is a device that plugs into a USB port on the user's computer and that has a standard RJ-11 phone jack into which any standard phone can be plugged. This allows the user to make phone calls to almost any phone in the U.S. and Canada. It is a computer peripheral that, in combination with telephony service from the related YMAX Corporation, provides Internet-based telephone service (VoIP) to the United States and Canada. The firm's primary product is a USB device that holds both the software necessary to place Internet-based telephone calls via a customer-supplied high-speed internet connection and the electronics (technically known as a SLIC, or Subscriber Line Interface Circuit) which allow conventional landline telephones to be plugged directly into the device. The products are promoted through television infomercials and a website.

The company's website attributes the invention of magicJack and the founding of YMAX to Dan Borislow, who has numerous patent claims pending on voice-over-IP (VoIP)-related technology.

The magicJack device works exclusively with the company's captive landline supplier and CLEC (Competitive Local Exchange Carrier), YMAX.

Voicemail is stored on the magicJack servers and is delivered via email.

In January 2010, MagicJack announced that it plans to sell an inexpensive femtocell that will allow any GSM cell phone to make calls over its VoIP network without service from a traditional cellular provider. As of August 2010, the project is on hold until a supporting partner is found to "get around legal restrictions on the use of licensed spectrum."

Downloadable feature upgrades for the magicJack USB dongle are available from third-party software companies.

In July 2010, YMAX (the creator/owner of MagicJack) merged with VocalTec to form magicJack VocalTec Ltd (NASDAQ: CALL)


In January 2008, PC Magazine reviewed magicJack and rated it as Very Good. It also received their Editors' Choice award. In February 2009, PC Magazine re-reviewed magicJack because of dozens of complaints received about the support for the device. As a result, PC Magazine reduced its rating of magicJack from Very Good to Good.

Consumer Reports gave magicJack a thumbs up in the February 2010 print issue.

Magic Jack's outsourced Customer Service is, however, a drawback for the company's reputation. In 2008 the BBB gave their customer care an "F" grade, which the company has yet to address as late as Q1 of 2012. Complaints from billing to number conflicts populate a web search using Magic Jack complaints, and with an ineffective customer service system these have hurt the image of an otherwise unique service.

On January 20, 2012, magicJack boosted their rates for all users including magicJack Plus device customers. However, they are not offering any new services and features to current users for the price increases. magicJack also offers unlimited long distance and local calling minutes.
Local number portability


Local number portability

Starting on September 1, 2011, customers are now being offered local number portability by paying a nominal fee, although the service is still in beta testing Previously users were not able to keep their existing phone number if changing to MagicJack.

Calling pay services

According to their EULA (End User License Agreement):

3.b Outgoing Calls: "Once you have registered your magicJack device you have agreed to these Terms of Service. You may now elect to choose the feature allowing you to make free outgoing calls over the Internet. You can make free calls to other magicJack device users located anywhere in the world, and to subscribers on traditional telephone networks or wireless networks in the United States. You will not have the ability to call any number that would require the addition of any charges to your phone bill, such as 900 or 976 numbers or any other 'fee per call' type service."


As of November 2007, magicJack had not provided an uninstallation method either in the software or as documentation. Since 2010, the version for the Windows platform has the uninstaller capability accessible through the "Add/Remove Programs" in the Control Panel MagicJack Plus

Defamation suit

In March 2009, MagicJack took legal action for defamation against Boing Boing over its assessment of MagicJack's terms of service,which included assertions that the MagicJack End User License Agreement (EULA) allows the company to "snoop" on users by analysing their calls for the purpose of targeting advertising and that the EULA requires users to waive the right to sue in court.MagicJack's suit was determined to be a strategic lawsuit against public participation and dismissed. MagicJack was also ordered to pay Boing Boing's legal expenses of $50,000 US.

On June 24, 2009, CANADIANMAGICJACK.CA LTD, filed a lawsuit against magicJack LP with the Supreme Court of British Columbia, Canada, Vancouver Registry (No. S-094744)..

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#301   CALL is a great short play, SHORT IT! Charlize Dakota 03/29/18 07:37:05 AM
#300   Can’t believe they lost the lawsuit to $NTLK, Faraz Azar 02/19/18 12:36:54 AM
#299   MAGICJACK VOCALTEC LTD. LGL8054 02/14/18 09:12:17 AM
#298   MagicJack Vocaltec, Ltd. (CALL) Will be sued for LGL8054 02/11/18 01:00:07 PM
#297   Just canceled my Magic Jack, as I went LGL8054 02/03/18 01:26:31 PM
#296   CALL- Is at a 7 year low...Nothing magical here.. biotech_researcher 11/09/17 06:29:35 AM
#295   NICE $8.50 buy out http://ih.advfn.com/p.php?pid=nmona&article=73550465 MrT11 01/05/17 11:38:52 AM
#294   MagicJack Has Been Left for Dead MrT11 11/28/16 12:53:12 PM
#293   nettalk (NTLK) Vs Magic Jack Lawsuit Pending stock1ace1 05/10/16 01:38:44 PM
#292   Its looking bad for magicjack lowfloatmix 03/30/16 10:27:31 AM
#291   Haha Magicjack has a class action lawsuit against huston5 03/26/16 05:28:48 AM
#290   From wiki MagicJack sued netTalk in April of 2012 Leezee Life Strategies 03/16/16 07:58:48 PM
#289   An article at realmoney.com http://realmoney.thestreet.com/articles/03/16/2016/magicjack-rings-some- hercules16 03/16/16 03:40:06 PM
#288   Patiently awaiting the news to drop .. From dannyzee84 03/15/16 04:20:30 PM
#287   Aren't these guys getting sued by multiple companies huston5 03/14/16 03:08:45 PM
#286   yep... im waiting for 9.50 then ill add jimmybob 09/17/15 10:52:11 AM
#285   Still not enough to reach $10 by tomorrow dannyzee84 09/17/15 10:51:16 AM
#284   magicJack announces nationwide distribution agreement with RadioShack jimmybob 09/17/15 08:09:03 AM
#283   Interest should ramp with iOS app -- 1 carusso 07/15/15 11:40:12 AM
#282   zero retail interest traderstoday 04/25/15 10:12:27 PM
#281   magicJack Launches magicApp Premium for iOS Creating the starbuxsux 04/16/15 09:30:28 AM
#280   yea...truth is I was surprised they reported, had starbuxsux 03/17/15 11:52:15 AM
#279   would need some catalyst - they issues weak jimmybob 03/17/15 11:34:46 AM
#278   So is there any hope of a technical starbuxsux 03/17/15 10:51:10 AM
#277   echo that sentiment just horrible execution... and even jimmybob 03/17/15 10:28:33 AM
#276   so much for that...I hate CALL! starbuxsux 03/17/15 09:47:51 AM
#275   $CALL Active Subs [DOWN] New Subs [DOWN] Churn jimmybob 03/16/15 04:44:02 PM
#274   Looking much better now starbuxsux 03/16/15 03:29:36 PM
#273   LOL I know!!! jimmybob 03/16/15 01:17:45 PM
#272   Someone is breathing life into our CALL CALLS lol starbuxsux 03/16/15 01:16:58 PM
#271   $CALL is about to get their a$$ handed The witness II 03/06/15 11:23:00 AM
#270   yeah i hear ya ~ :( jimmybob 03/05/15 11:05:25 AM
#269   I shouldn't have bought them :-( I hate starbuxsux 03/05/15 11:04:57 AM
#268   me too lol starbuxsux 03/03/15 01:53:41 PM
#267   Added APRIL $10s this morning @ .25 avg ~~ jimmybob 03/03/15 01:50:39 PM
#266   This chart looks Good. carusso 03/03/15 01:36:37 PM
#265   Their push in Mexico seems quite promising, as carusso 03/03/15 01:35:01 PM
#264   Volume drying up... No sellers left... All we MrT11 02/05/15 11:55:49 AM
#263   Thanks, I think it's ready for at least MrT11 02/02/15 07:17:06 PM
#262   i have some March calls... Fad story.. jimmybob 02/02/15 12:17:54 PM
#261   CALL $6.92 $4.39 in cash, no debt.. I MrT11 02/02/15 11:19:56 AM
#260   CALL look like its starting a up trend T695 01/16/15 10:03:53 AM
#259   $CALL breaking out-over the 50 day moving average jimmybob 01/08/15 10:49:53 AM
#258   $CALL Canaccord Maintains Hold On Vocaltec Communications Following maytepper 12/12/14 06:09:51 PM
#257   I like the new 8-k filing... Basically explains Jonas3 11/12/14 07:08:27 AM
#256   Please explain what you are talking about... carusso 11/12/14 03:18:59 AM
#255   This is going to start gaining some traction soon. Jonas3 11/11/14 11:07:04 AM
#254   magicJack price target lowered to $12 from $14 jimmybob 11/11/14 08:39:25 AM
#253   Market giving $CALL a $103 mill valuation or jimmybob 11/10/14 09:44:45 AM
#252   Magicjack CALL has the best share value carusso 09/17/14 04:38:48 PM
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