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IH/ADVFN Streamer, App & Level II Q&A Board

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Moderator: ADVFN Support [Sunil] Assistants: ADVFN Support [Efren]
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Last Post: 7/9/2021 10:41:02 AM - Followers: 561738 - Board type: Free - Posts Today: 0

Streaming Quote Products:

http://ih.advfn.com/p.php?pid=smatrix

Configuration page

http://ih.advfn.com/p.php?pid=config&ctxt=Streaming

Tools Page:

http://investorshub.advfn.com/boards/advfn_tools.aspx

FAQ:

http://ihwiki.stocksite.com/index.php?title=FAQ:ADVFN_Products

The purpose of this board is to inform and help out all the our new Investors Hub partners across the pond and to make the introduction of the new pages as painless as possible.

If you have any problems or questions/suggestions regarding ADVFN or the new features just post them here.

IF YOU ARE NOT GETTING ANY STREAMING WHERE THE APPLETS SHOULD BE PLEASE ENSURE YOU HAVE JAVA INSTALLED:

You require Sun Java plugin to get streaming to work, please visit this link, http://java.com/en/download/manual.jsp

* An easy way to fix most problems is to log out; then log back in to iHub, click Streamer and/or Level 2 at the top of the site.


ARE YOU USING APPLE MACINTOSH?

You will need to have a fully updated version of Mac OSX and Safari. If you click on the apple logo and click on about this Mac, you will see the version of your OS.

If it's not 10.3, you will have to install updates to get to the latest version.

Click on this link, http://www.apple.com to update to the latest version.

ARE YOU GETTING REPEATED POP-UPS/POP-UNDERS?

We have an Ad Server and this controls the adverts that you see on our site, including pop-ups.

Each pop-up should only be viewd by you once for that page in the day. Our server then puts a cookie on your machine to tell it that you have seen the pop-up. When you go to that page again, if the cookie is present, you will not see that pop-up again.

If you are blocking pop-ups, you are most likely by default blocking the cookies for the pop-ups. We cannot give you information on how to block our pop-ups of course - we want you to see them.

If you accept all cookies for ADVFN, you will see our pop-ups for a particular page, but the information will be there to only show you the pop-up only once.

To allow all pop-ups for ADVFN, please click on Tools -> Internet Options -> Privacy -> Sites or Edit Web Sites. enter advfn.com - www is not necessary, and click allow.

Click OK -> General -> Delete Cookies and Delete Temporary Internet Files. Click OK, Close all browsers and try the site again.

If you do not want to remove all the cookies, look for advfn in the filenames in them.

The cookies folder can be found here, C:\Windows\Cookies\ or C:\Documents and Settings\[Your Windows Login Name]
Log out of ADVFN, close all browser windows down and delete those cookies.

Try the site again and you should only get one pop-up. If it doesn't work for you, you will need to investigate the other aplpications on your machine that affect the browsing on the internet.

FIREWALL SETTINGS

Server 1: 212.161.99.133 / stream.advfn.com
Server 2: 212.161.99.135 / stream2.advfn.com

In both cases, Port 7000 for External Connection should be opened.

IE7

For those of you who have updated to IE7 , by default the privacy and security settings are set to medium/high. This needs to be medium. If you need help with this, please do ask.

If you are having further troubles, please do not hesitate to contact our support team by emailing help@advfn.com

Regards
Support

PostSubject
#3475  Sticky Note iHub Help - Mac Troubleshooting ADVFN Support [Robert] 08/22/14 10:03:02 AM
#2165  Sticky Note * Red/Green volume : Explained in detail * THE_YAK 05/06/11 03:14:44 PM
#1449  Sticky Note Blue: Buy ADVFN Support [Erwin] 12/08/09 01:53:33 PM
#4874   …the calm before the storm. GO ENZC!!! Qmedjoe 07/09/21 10:41:02 AM
#4873   GDET copper time freedomfighter123 06/24/21 09:23:10 AM
#4872   Good morning! cbrad10480 06/18/21 08:20:45 AM
#4871   I'm a day trader, and I need to 123crazyjerry 06/10/21 04:26:19 PM
#4870   am I changing my profile photo on the LT.CAPITAL.CAN-US 06/01/21 12:03:20 PM
#4869   Looking at it now! It is not current! INVESTOR 1384 05/22/21 05:27:41 PM
#4868   Hi, can anyone tell me what they think Jotilla 05/20/21 08:34:09 PM
#4867   When are you guy's letting me out Patriot2 05/19/21 03:37:50 PM
#4865   I sure would like someone, with power make sidedraft 05/04/21 07:12:54 PM
#4864   Does anyone know anything about the advfn portfolio Zorax 04/27/21 10:55:50 PM
#4863   So I called, no one available, left a splitxempire 04/21/21 08:15:55 AM
#4862   L2 FAILED TO START - PLEASE REFRESH BROWSER..... Awl416 04/14/21 07:50:47 AM
#4861   This stock still not reacting to any info searay2701 04/12/21 12:55:11 PM
#4859   For TOS violations: IH Admin [Shelly] 04/08/21 11:27:36 AM
#4858   Why did I get banned.Not right.Explain! Patriot2 04/07/21 09:33:18 PM
#4856   Can I restore the default ticker list for Philosophical Trader 03/31/21 04:44:11 PM
#4855   My Stock screen tool/trader alerts is showing all ClarkKant 03/30/21 07:26:55 AM
#4854   time to get proper fixes for paid for BigBadWolf 03/25/21 08:37:05 AM
#4853   ONE DAY L2 ON MY IPAD WILL WORK Awl416 03/22/21 10:41:57 AM
#4852   No more ASX LVL2 my u.s. LVL 2 Tardis24 03/21/21 07:51:22 PM
#4851   l2 not working properly...AGAIN...today. MIKEY501 03/19/21 10:21:33 AM
#4850   JUST ANOTHER DAY AND MY L2 IS PRINTING Awl416 03/19/21 09:35:53 AM
#4849   3hrs into trading and still not working properly. MIKEY501 03/18/21 11:48:57 AM
#4848   Yes agreed L2 is lagging today, stalling, freezing....ughhhh MIKEY501 03/18/21 10:10:41 AM
#4847   CAN THIS TRASH OF A WEBSITE GO ONE Awl416 03/18/21 10:09:53 AM
#4846   I don’t have L2 real time and I looking 4 a win 03/18/21 09:09:19 AM
#4845   Yea it constantly resets, it’s such a pain T695 03/18/21 08:37:47 AM
#4844   Mobile Site still resets nonstop anytime I select T695 03/18/21 08:36:11 AM
#4842   New iOS update is now available to download. ADVFN Support [Sunil] 03/15/21 02:29:46 PM
#4841   I have an iPhone 11. looking 4 a win 03/15/21 09:48:59 AM
#4840   That is not intended behavior, and is a ADVFN Support [Sunil] 03/15/21 09:08:29 AM
#4839   Hi, I use the Mobil app exclusively and looking 4 a win 03/13/21 06:31:52 PM
#4838   Our next iHub iOS update handles the chart ADVFN Support [Sunil] 03/12/21 09:36:36 AM
#4837   Everything is way too small to see now. T695 03/11/21 01:39:54 PM
#4836   Also when I press on previous post of Bud-Wiser 03/11/21 07:45:11 AM
#4835   Anyone time you click on anything the entire T695 03/10/21 07:01:57 PM
#4834   You could normally get a few swipes down ADVFN Support [Sunil] 03/10/21 04:56:21 PM
#4833   This new app on the iPad and whatnot Awl416 03/10/21 02:35:42 PM
#4832   I figured many would lol. MIKEY501 03/10/21 01:08:58 PM
#4831   I Hate It ..Seriously !! Bud-Wiser 03/10/21 01:01:20 PM
#4830   they realy screwed up the mobile site big time T695 03/10/21 12:08:03 PM
#4829   The font size of the message boards is MIKEY501 03/10/21 12:00:33 PM
#4828   "The color and size of of the tickers IH Geek [Dave] 03/10/21 11:58:43 AM
#4827   So the entire mobile site has been screwed T695 03/10/21 10:11:12 AM
#4826   why is my level 2 minutes behind...? OGINVU 02/25/21 03:29:16 PM
#4825   Can't seem to find any CANADIAN markets there.... nowwhat2 02/19/21 07:45:38 PM
#4824   How can we access to plus one coin pst bichendao 02/14/21 09:08:40 AM
#4819   i want to put money down too. sounds Bill122 01/28/21 09:12:02 AM
#4818   L2 AND IHUB both giving lots of errors. MIKEY501 01/21/21 10:14:25 AM
#4817   You're on the wrong board, but setting that aside: IH Geek [Dave] 01/14/21 08:18:29 AM
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