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IH/ADVFN Streamer & Level II Q&A Board

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Moderator: ADVFN Support [Erwin] Assistants: ADVFN Support [Efren]
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Last Post: 5/16/2019 10:15:38 PM - Followers: 475420 - Board type: Free - Posts Today: 0

Streaming Quote Products:

http://ih.advfn.com/p.php?pid=smatrix

Configuration page

http://ih.advfn.com/p.php?pid=config&ctxt=Streaming

Tools Page:

http://investorshub.advfn.com/boards/advfn_tools.aspx

FAQ:

http://ihwiki.stocksite.com/index.php?title=FAQ:ADVFN_Products

The purpose of this board is to inform and help out all the our new Investors Hub partners across the pond and to make the introduction of the new pages as painless as possible.

If you have any problems or questions/suggestions regarding ADVFN or the new features just post them here.

IF YOU ARE NOT GETTING ANY STREAMING WHERE THE APPLETS SHOULD BE PLEASE ENSURE YOU HAVE JAVA INSTALLED:

You require Sun Java plugin to get streaming to work, please visit this link, http://java.com/en/download/manual.jsp

* An easy way to fix most problems is to log out; then log back in to iHub, click Streamer and/or Level 2 at the top of the site.


ARE YOU USING APPLE MACINTOSH?

You will need to have a fully updated version of Mac OSX and Safari. If you click on the apple logo and click on about this Mac, you will see the version of your OS.

If it's not 10.3, you will have to install updates to get to the latest version.

Click on this link, http://www.apple.com to update to the latest version.

ARE YOU GETTING REPEATED POP-UPS/POP-UNDERS?

We have an Ad Server and this controls the adverts that you see on our site, including pop-ups.

Each pop-up should only be viewd by you once for that page in the day. Our server then puts a cookie on your machine to tell it that you have seen the pop-up. When you go to that page again, if the cookie is present, you will not see that pop-up again.

If you are blocking pop-ups, you are most likely by default blocking the cookies for the pop-ups. We cannot give you information on how to block our pop-ups of course - we want you to see them.

If you accept all cookies for ADVFN, you will see our pop-ups for a particular page, but the information will be there to only show you the pop-up only once.

To allow all pop-ups for ADVFN, please click on Tools -> Internet Options -> Privacy -> Sites or Edit Web Sites. enter advfn.com - www is not necessary, and click allow.

Click OK -> General -> Delete Cookies and Delete Temporary Internet Files. Click OK, Close all browsers and try the site again.

If you do not want to remove all the cookies, look for advfn in the filenames in them.

The cookies folder can be found here, C:\Windows\Cookies\ or C:\Documents and Settings\[Your Windows Login Name]
Log out of ADVFN, close all browser windows down and delete those cookies.

Try the site again and you should only get one pop-up. If it doesn't work for you, you will need to investigate the other aplpications on your machine that affect the browsing on the internet.

FIREWALL SETTINGS

Server 1: 212.161.99.133 / stream.advfn.com
Server 2: 212.161.99.135 / stream2.advfn.com

In both cases, Port 7000 for External Connection should be opened.

IE7

For those of you who have updated to IE7 , by default the privacy and security settings are set to medium/high. This needs to be medium. If you need help with this, please do ask.

If you are having further troubles, please do not hesitate to contact our support team by emailing help@advfn.com

Regards
Support

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PostSubject
#4390  Sticky Note Google Chrome Issue or Java Issues ADVFN Support [Efren] 05/10/16 10:47:39 AM
#4154  Sticky Note iHub Help - Google Chrome and Java Troubleshooting ADVFN Support [Robert] 04/15/15 10:01:32 AM
#3716  Sticky Note We've received word that a fiber cable cut IH Geek [Dave] 03/26/15 09:23:25 AM
#3475  Sticky Note iHub Help - Mac Troubleshooting ADVFN Support [Robert] 08/22/14 10:03:02 AM
#2165  Sticky Note * Red/Green volume : Explained in detail * THE_YAK 05/06/11 03:14:44 PM
#2119  Sticky Note Try uninstalling Java and reinstalling it. Go to ADVFN Support [Erwin] 03/23/11 04:10:27 PM
#1449  Sticky Note Blue: Buy ADVFN Support [Erwin] 12/08/09 01:53:33 PM
#4683   I’m not sure I’m just asking how a NuGenerex 05/16/19 10:15:37 PM
#4682   What do you do when this problem happens, NuGenerex 05/16/19 02:43:41 PM
#4681   All is working fine now -- Thanks! Paulness 04/22/19 12:35:37 PM
#4680   Yep...very frustrating. What are we paying for??? retireat40 04/22/19 10:17:05 AM
#4679   Streamer not working this morning for AMEX, NASDAQ Paulness 04/22/19 10:10:30 AM
#4678   Anybody to guide me how to set dollar gluetrader 04/18/19 01:34:52 AM
#4677   Hi Efren, I'm interested in the various levels MadeBucksOnThis 04/17/19 10:01:28 PM
#4676   Awesome thanks Dave! MIKEY501 04/15/19 11:40:54 AM
#4675   Update: The server has been recovered. Level 2 IH Geek [Dave] 04/15/19 11:39:26 AM
#4674   We have been advised that there was a IH Geek [Dave] 04/15/19 11:13:56 AM
#4673   Done. IH Geek [Dave] 04/15/19 11:08:34 AM
#4672   IHUB l2 is not showing the correct numbers MIKEY501 04/15/19 11:05:06 AM
#4671   The problem I was having got fixed last Paulness 04/15/19 10:39:52 AM
#4670   Teva Melia10 04/15/19 09:28:22 AM
#4668   When I go to Ihub Streamer I can Paulness 04/09/19 09:48:13 AM
#4666   To the Moon vplm4life 03/16/19 01:52:34 AM
#4665   In the trades tab, how do you read Penelope Pringle 03/09/19 10:46:10 AM
#4664   Dave. Its still not fixed. There is still MIKEY501 03/08/19 02:07:49 PM
#4663   Reported. IH Geek [Dave] 03/07/19 01:36:12 PM
#4662   https://investorshub.advfn.com/boards/read_msg.aspx?message_id=147364629 MIKEY501 Member Level MIKEY501 03/07/19 01:25:44 PM
#4661   in the trades tab what does the ? Roemp 03/03/19 07:40:27 PM
#4657   Last I saw the feeds team had ID'd IH Geek [Dave] 01/02/19 03:00:21 PM
#4656   3PM EST....its still not fixed. MIKEY501 01/02/19 02:57:58 PM
#4655   Thanks. They are actively investigating. IH Geek [Dave] 01/02/19 10:52:19 AM
#4654   WWIO: CDEL has 96M on the ask at MIKEY501 01/02/19 10:49:04 AM
#4653   They are trying to debug and are seeing IH Geek [Dave] 01/02/19 10:41:49 AM
#4652   AXU is moving up TradeLogic 01/02/19 10:39:30 AM
#4651   Relayed to feeds team @ADVFN. IH Geek [Dave] 01/02/19 10:20:16 AM
#4650   It appears MM CDEL is one of the MIKEY501 01/02/19 10:18:01 AM
#4649   Pretty much alot of the OTC stocks I MIKEY501 01/02/19 10:06:48 AM
#4648   Example? IH Geek [Dave] 01/02/19 10:04:11 AM
#4647   level 2 is not correct again today....there is MIKEY501 01/02/19 09:33:42 AM
#4646   11 years later! Susie924 12/30/18 09:53:47 AM
#4645   Maybe you are trying to log into the KlinkFelderman 12/30/18 06:32:08 AM
#4644   Thanks!! MIKEY501 12/28/18 10:32:38 AM
#4643   I've been advised that this issue has been fixed. IH Geek [Dave] 12/28/18 10:31:31 AM
#4642   the little red dot on the daily chart lucky,mydog 12/28/18 10:30:55 AM
#4641   Thank you. Reported to the feeds team and IH Geek [Dave] 12/28/18 10:09:47 AM
#4640   IHUB l2 has market maker OTCM on alot MIKEY501 12/28/18 09:52:47 AM
#4639   The stock ABCE I follow recently under went StockTrekker 12/27/18 05:30:46 PM
#4638   That should be fixed as soon as Apple IH Geek [Dave] 12/20/18 07:02:01 PM
#4637   Dave— I understand from now until New Years bigstocksnbonds 12/20/18 06:19:25 PM
#4636   Level II is not working today for some Bazooka Shark 12/20/18 02:04:36 PM
#4631   Anyone know why my level keeps logging out. Safersalvi07 12/04/18 11:23:12 PM
#4630   How to get L2 on mobile? I'm paying Sailor Jerry 11/23/18 01:55:20 PM
#4629   User suggestion: IH Geek [Dave] 11/03/18 10:29:53 AM
#4628   I've noticed that the Ihub Streamer never displays Paulness 11/02/18 09:00:26 AM
#4627   Can someone help me understand why anyone would Easton333 11/02/18 08:43:36 AM
#4626   L2 is not working correctly this morning 1/2 MIKEY501 10/08/18 08:53:57 AM
#4623   Thanks Dave Homebrew let me know that as ike b 09/18/18 10:39:52 AM
PostSubject