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Golden Time Ntwk Mkting Ltd. (GTNM)

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Last Post: 11/10/2017 5:50:36 PM - Followers: 9 - Board type: Free - Posts Today: 0

SupportSave Solutions, Inc. provides the global business community with superior outsourcing services, working on behalf of several leading organizations. The company's large and growing team is capable of a variety of remotely manageable processes including contact center and industry specific back-office functions.

The company was founded with the mission of helping others become more competitive in their respective industries. As a top outsourcing services provider, SupportSave helps businesses deliver superior customer experience, improve customer loyalty, drive incremental revenue growth, maximize operational efficiency, and save operating costs.

Extensive experience and domain expertise in the customer-management space has enabled SupportSave to offer clients a full array of BPO services at a fraction of the cost. By focusing relentlessly on cost-efficient modeling, process enhancement, deal structuring and smart-spending, the company is able to prudently offer exceptional rates to clients.

The company is entering the next expansion phase both strategically and operationally. With company-wide optimism, SupportSave continues to reinvest in its business by expanding service-offerings and building on long-term value. Combined with new sales and marketing initiatives, the company is well positioned to leverage its core strengths for further growth.

Company Contact

SupportSave Solutions, Inc.
801 West Big Beaver
Suite 650
Troy, CA 48084
Phone: 248-430-4300
Fax: 206-350-0106

ir@supportsave.com
www.supportsave.com


Company Services

SupportSave manages business processes for SMBs in diverse industries. Its solutions are primarily in the customer management continuum, mainly comprised of contact center services, collections, research & analytics and industry specific back-office processes. The company caters to several industries including Hi-Tech & electronics, Retail & e-Commerce, Transportation & Logistics, Media & Publishing, and Online service providers.

SupportSave believes the fundamentals of customer management remain unchanged across industries. The end-customer behavior is constantly evolving influenced by social media, networking, pressing need for higher return, etc., and thus businesses need specialist firms that provide greater focus to meet the ever-growing expectations. SupportSave manage these expectations on behalf of several businesses in different markets across the globe, using a cost efficient delivery framework.

The schematic below is a snap-shot of the company's traditional offerings:
 

services


The company currently manages several unique processes with varying complexity, including the following:

  • Customer service tech-support for a leading home appliance OEM
  • Research services for an online brand protection enforcement company
  • Pre-qualification and lead generation for a leading private equity firm
  • Tech-support for several leading software (SaaS) companies
  • Order-taking and customer care for online retailers
  • Staffing services - Job posting, critiquing and online support for a major staffing company

Other services provided to online service providers include:

E-Commerce -
Process orders, Customer service (Phone, Email, Live Chat),Technical support, post ads, Update blogs, Data entry, Competitive reviews, Data mining.

Online staffing & Recruitment -
Post ads, Resume formatting, Resume critiquing, Search job seekers' websites, Send information packages, Schedule interviews, Conduct Preliminary Screening, Make follow-up calls, Email management

Real-estate management companies -
Checking foreclosure status, Property listing, Appointment setting, Gathering client requirements, Preparing flyers, Email management

Medical / Healthcare -
RN's and other medical professionals available to:
schedule patients, Make reminder calls, Answer questions, Screen telephone calls, Make billing calls, Make payment call


 

Management Team

Chris Johns
Founder, Chairman
Board Member

 

Chris is a serial entrepreneur with over 15 years experience in the Telecom, Voice over IP, and BPO industry. He has a proven track record of leading global operations in the US, Latin America and Asia. Before founding SupportSave, Chris successfully started several e-businesses, including a VOIP provider and online staffing company.

Beatrice White
Operations Manager

 

Beatrice is responsible for service delivery and center management. She started with SupportSave as one of the first dedicated reps and rose up the ranks, demonstrating high performance and strong leadership qualities. She brings strong floor-management fundamentals and supervisory background, having previously worked for DELL's captive center in Manila. She holds a bachelor's degree in Communication Arts from the University of Sto. Tomas.

Alan Savitch
VP of Business Development

 

Alan Savitch is a seasoned executive with an outstanding record of growth and profitability in the BPO industry. Over the course of his 9 year career in the call center industry, he has provided Customer Care Solutions to some of the world's most customer-centric Fortune 500 companies. Alan has worked with clients within telecommunications, automotive, financial, electronic commerce, utilities, direct response media, travel and hospitality, pharmaceuticals and health-care industries and Government agency . Prior to his employment with SupportSave, Alan spent six years with Teleperformance leading successful sales efforts.

Hon. Richard Halprin
Board Member

Richard Halprin, graduated from Michigan State University in 1986 with a Multidisciplinary Degree in Political Science and Economics and graduated Cum Laude from the University of Detroit School of Law in 1989. Specializing in criminal law, family law, juvenile rights and small business litigation and strategies, he is a founding member of the Michigan Children's Law Center and guest instructor with the Honorable Fred Mester in Oakland Community College's trial practice course. In 2006, Mr Halprin was appointed magistrate in the 45b District Court for the State of Michigan.


David Foot
IT Director
Board Member

 

David does all the hard stuff, from VoIP to Server and Website Administration. He is the backbone of our backbone and has built a world-class infrastructure that has allowed us to grow exponentially. He holds various qualifications in computer and engineering disciplines in addition to decades of hands on experience.

 

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PostSubject
#102   OS was changed a bit. Wonder if $hellKing 11/10/17 05:50:36 PM
#101   Yeah they got to. Just a total $hellKing 10/25/17 03:06:41 AM
#100   Shell at some point they will figure out maddog 20/20 10/24/17 07:48:05 PM
#99   Looks like they are cleaning up the website. $hellKing 10/21/17 02:53:03 AM
#98   yeah me too will prob add jic. $hellKing 09/21/17 08:27:48 AM
#97   The golden goose needs to lay us a maddog 20/20 09/21/17 08:20:34 AM
#96   They didnt think this out very well did $hellKing 09/13/17 12:37:18 AM
#95   If anyone owns you should send the CEO $hellKing 08/23/17 02:51:52 AM
#94   So far kinda lame. waited all this $hellKing 08/22/17 12:36:29 AM
#93   Put some PRs out on regular wires. $hellKing 08/17/17 04:25:07 PM
#92   Ha if someone whacked them .01s .02s i $hellKing 05/17/17 12:06:17 AM
#91   Are you going to be a 5 percent maddog 20/20 05/13/17 09:49:18 PM
#90   This shows a 60 mu facility $hellKing 05/13/17 07:18:46 PM
#89   SOS links. some duplicates $hellKing 05/13/17 07:16:33 PM
#88   Phone: ( 852 ) 34898119 3 4822372 $hellKing 05/13/17 07:15:24 PM
#87   Manager training : $hellKing 05/13/17 07:15:08 PM
#86   service support $hellKing 05/13/17 07:14:48 PM
#85   Health Advisor : $hellKing 05/13/17 07:14:27 PM
#84   Business support : $hellKing 05/13/17 07:14:08 PM
#83   Join conditions : $hellKing 05/13/17 07:13:11 PM
#82   If they built this already or are going $hellKing 05/13/17 07:12:10 PM
#81   Join advantage : $hellKing 05/13/17 07:11:12 PM
#80   From web translated English from Chinese $hellKing 05/13/17 06:56:30 PM
#79   I think there will be a additional merger $hellKing 04/21/17 06:16:43 PM
#78   Their website does look better but nothing new $hellKing 03/23/17 12:48:27 AM
#77   Why is it every time You buy a $hellKing 03/23/17 12:46:56 AM
#76   They have been working on their web. $hellKing 03/13/17 04:09:05 PM
#75   Bet they are putting fins together now. $hellKing 02/15/17 03:22:20 PM
#74   cool, looking forward to news adijas 02/15/17 02:55:20 PM
#73   Paid for HK docs. think i paid $hellKing 02/15/17 02:29:04 PM
#72   Has to be updated. The actual old $hellKing 02/13/17 10:33:43 AM
#71   IS IBOX TRUE TO READS ????? [T]GTNM[/T] mick 02/13/17 09:49:28 AM
#70   i have ah few/ 'Golden Time Ntwk mick 02/12/17 08:04:00 PM
#69   I took a bigger sized gamble here. $hellKing 02/12/17 07:01:18 PM
#68   https://www.barchart.com/stocks/quotes/GTNM mick 02/12/17 03:15:31 PM
#67   Would be good if the guys who took $hellKing 02/09/17 10:28:56 AM
#66   GTNM .025x.03 might add 10k in a $hellKing 02/07/17 02:52:59 PM
#65   Thinking of buying more. Very low OS $hellKing 01/29/17 02:01:35 PM
#64   nice reading/ 'Golden Time Ntwk Mkting Ltd. (GTNM)' mick 01/28/17 06:45:58 PM
#63   reading, Golden Time Network (GTNM) mick 01/28/17 06:21:24 PM
#62   From Bloomberg looks like they did this $hellKing 01/20/17 05:41:36 PM
#61   Found a small announcement on their website but $hellKing 01/20/17 05:39:36 PM
#60   This was a fast name change. I $hellKing 01/05/17 12:18:21 PM
#59   Supportsave Solutions Inc., SSVE, changed to Golden Renee 12/30/16 04:58:19 PM
#58   Name change http://otce.finra.org/DailyList adijas 12/30/16 01:54:31 PM
#57   Did already... all old stuff too ~2014 DaReal 12/14/16 08:39:31 AM
#56   I think website hasn't been updated since 2014, adijas 12/14/16 07:08:13 AM
#55   still work in progress eh? lol DaReal 12/14/16 05:54:48 AM
#54   Yup, this is new company http://gtnmhk.com/eindex.asp adijas 12/14/16 04:32:51 AM
#53   Name change filed with the NVSOS DaReal 12/14/16 03:58:23 AM
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