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Last Post: 10/2/2019 2:11:06 AM - Followers: 13 - Board type: Free - Posts Today: 0

SupportSave Solutions, Inc. provides the global business community with superior outsourcing services, working on behalf of several leading organizations. The company's large and growing team is capable of a variety of remotely manageable processes including contact center and industry specific back-office functions.

The company was founded with the mission of helping others become more competitive in their respective industries. As a top outsourcing services provider, SupportSave helps businesses deliver superior customer experience, improve customer loyalty, drive incremental revenue growth, maximize operational efficiency, and save operating costs.

Extensive experience and domain expertise in the customer-management space has enabled SupportSave to offer clients a full array of BPO services at a fraction of the cost. By focusing relentlessly on cost-efficient modeling, process enhancement, deal structuring and smart-spending, the company is able to prudently offer exceptional rates to clients.

The company is entering the next expansion phase both strategically and operationally. With company-wide optimism, SupportSave continues to reinvest in its business by expanding service-offerings and building on long-term value. Combined with new sales and marketing initiatives, the company is well positioned to leverage its core strengths for further growth.

Company Contact

SupportSave Solutions, Inc.
801 West Big Beaver
Suite 650
Troy, CA 48084
Phone: 248-430-4300
Fax: 206-350-0106

ir@supportsave.com
www.supportsave.com


Company Services

SupportSave manages business processes for SMBs in diverse industries. Its solutions are primarily in the customer management continuum, mainly comprised of contact center services, collections, research & analytics and industry specific back-office processes. The company caters to several industries including Hi-Tech & electronics, Retail & e-Commerce, Transportation & Logistics, Media & Publishing, and Online service providers.

SupportSave believes the fundamentals of customer management remain unchanged across industries. The end-customer behavior is constantly evolving influenced by social media, networking, pressing need for higher return, etc., and thus businesses need specialist firms that provide greater focus to meet the ever-growing expectations. SupportSave manage these expectations on behalf of several businesses in different markets across the globe, using a cost efficient delivery framework.

The schematic below is a snap-shot of the company's traditional offerings:
 

services


The company currently manages several unique processes with varying complexity, including the following:

  • Customer service tech-support for a leading home appliance OEM
  • Research services for an online brand protection enforcement company
  • Pre-qualification and lead generation for a leading private equity firm
  • Tech-support for several leading software (SaaS) companies
  • Order-taking and customer care for online retailers
  • Staffing services - Job posting, critiquing and online support for a major staffing company

Other services provided to online service providers include:

E-Commerce -
Process orders, Customer service (Phone, Email, Live Chat),Technical support, post ads, Update blogs, Data entry, Competitive reviews, Data mining.

Online staffing & Recruitment -
Post ads, Resume formatting, Resume critiquing, Search job seekers' websites, Send information packages, Schedule interviews, Conduct Preliminary Screening, Make follow-up calls, Email management

Real-estate management companies -
Checking foreclosure status, Property listing, Appointment setting, Gathering client requirements, Preparing flyers, Email management

Medical / Healthcare -
RN's and other medical professionals available to:
schedule patients, Make reminder calls, Answer questions, Screen telephone calls, Make billing calls, Make payment call


 

Management Team

Chris Johns
Founder, Chairman
Board Member

 

Chris is a serial entrepreneur with over 15 years experience in the Telecom, Voice over IP, and BPO industry. He has a proven track record of leading global operations in the US, Latin America and Asia. Before founding SupportSave, Chris successfully started several e-businesses, including a VOIP provider and online staffing company.

Beatrice White
Operations Manager

 

Beatrice is responsible for service delivery and center management. She started with SupportSave as one of the first dedicated reps and rose up the ranks, demonstrating high performance and strong leadership qualities. She brings strong floor-management fundamentals and supervisory background, having previously worked for DELL's captive center in Manila. She holds a bachelor's degree in Communication Arts from the University of Sto. Tomas.

Alan Savitch
VP of Business Development

 

Alan Savitch is a seasoned executive with an outstanding record of growth and profitability in the BPO industry. Over the course of his 9 year career in the call center industry, he has provided Customer Care Solutions to some of the world's most customer-centric Fortune 500 companies. Alan has worked with clients within telecommunications, automotive, financial, electronic commerce, utilities, direct response media, travel and hospitality, pharmaceuticals and health-care industries and Government agency . Prior to his employment with SupportSave, Alan spent six years with Teleperformance leading successful sales efforts.

Hon. Richard Halprin
Board Member

Richard Halprin, graduated from Michigan State University in 1986 with a Multidisciplinary Degree in Political Science and Economics and graduated Cum Laude from the University of Detroit School of Law in 1989. Specializing in criminal law, family law, juvenile rights and small business litigation and strategies, he is a founding member of the Michigan Children's Law Center and guest instructor with the Honorable Fred Mester in Oakland Community College's trial practice course. In 2006, Mr Halprin was appointed magistrate in the 45b District Court for the State of Michigan.


David Foot
IT Director
Board Member

 

David does all the hard stuff, from VoIP to Server and Website Administration. He is the backbone of our backbone and has built a world-class infrastructure that has allowed us to grow exponentially. He holds various qualifications in computer and engineering disciplines in addition to decades of hands on experience.

 

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PostSubject
#139   $GTNM check out this link and see GTNM $Pistol Pete$ 10/02/19 02:11:06 AM
#138   $GTNM Share Structure No change 10/01/2019 Under 4-million-float Ddmanstocks2020 10/02/19 01:30:19 AM
#137   i was hoping no one would notice the $hellKing 10/01/19 05:55:05 PM
#136   FLOAT itsthebox1 09/29/19 05:24:14 AM
#135   Might see some news soon itsthebox1 09/29/19 05:18:53 AM
#134   Seems like a solid company. Let's see if maddog 20/20 09/28/19 07:06:21 PM
#133   $GTNM 3 news phases starting June 2019 per Ddmanstocks2020 09/27/19 11:46:26 PM
#132   $GTNM confirmed by transfer agent 09/26/2019 O/S of Ddmanstocks2020 09/27/19 10:16:06 PM
#131   $GTNM potential 100 bagger. New website out http://gtnmhk.com Ddmanstocks2020 09/27/19 10:15:46 PM
#130   A little movement today itsthebox1 09/26/19 02:32:32 PM
#129   Nice, Bauman picked up another a few days itsthebox1 04/12/19 07:25:53 PM
#128   Motion to terminate custodianship set for 5/13/2019 Kuzami 04/12/19 08:11:40 AM
#127   updated OS Authorized Shares 200,000,000 02/06/2019 Outstanding Shares 41,122, itsthebox1 02/10/19 09:19:49 PM
#126   Looks like a fewbuys came in today. Looks maddog 20/20 02/07/19 11:36:39 PM
#125   Looks like Bauman is in charge now as itsthebox1 02/07/19 01:50:30 PM
#124   Old management Penstock3333 02/07/19 01:46:28 PM
#123   Wow.. got in this months ago on some TAH86 02/07/19 01:45:17 PM
#122   This moves fast. Hope to see arcaro become itsthebox1 02/07/19 01:43:10 PM
#121   Who reinstated? itsthebox1 02/07/19 01:42:20 PM
#120   Custodianship Granted! TIMBERWOLF 02/07/19 01:34:21 PM
#119   https://www.clarkcountycourts.us/Portal/Case/CaseDetail?eid=8e7jO1cGWCSaYLtJv9iR TIMBERWOLF 02/07/19 01:27:26 PM
#118   This will run like TNPH from .02 to Moonpicks 02/07/19 10:11:12 AM
#117   Very interesting reinstated today but not by Barbara Penstock3333 02/07/19 09:28:51 AM
#116   Reinstated! Moonpicks 02/07/19 09:24:38 AM
#115   Approval on Monday. Be interesting to see if Penstock3333 01/25/19 02:40:52 PM
#114   yup olico ™ 01/07/19 03:14:01 PM
#113   Bauman custodianship play itsthebox1 12/27/18 02:20:53 PM
#112   These Chinese are something else. they come $hellKing 06/28/18 01:15:54 PM
#111   Anything going on here... I grabbed a few TAH86 06/19/18 05:08:11 PM
#110   Think we are the only 2 investor here maddog 20/20 03/27/18 07:56:56 PM
#109   I see that. hope its some dudes in $hellKing 01/30/18 03:18:20 PM
#108   Someone wants a few shares. maddog 20/20 01/29/18 11:25:34 AM
#107   Not sure. The Logic of Chinese shell $hellKing 01/09/18 01:56:14 PM
#106   Why do they even remain public. Sell it maddog 20/20 01/08/18 10:45:05 PM
#105   These guys are so lame. What were/are $hellKing 01/08/18 07:28:08 AM
#104   New Year shell let's see if this can maddog 20/20 01/02/18 11:00:55 PM
#103   I guess that was it for a RM. $hellKing 11/27/17 02:40:55 AM
#102   OS was changed a bit. Wonder if $hellKing 11/10/17 05:50:36 PM
#101   Yeah they got to. Just a total $hellKing 10/25/17 03:06:41 AM
#100   Shell at some point they will figure out maddog 20/20 10/24/17 07:48:05 PM
#99   Looks like they are cleaning up the website. $hellKing 10/21/17 02:53:03 AM
#98   yeah me too will prob add jic. $hellKing 09/21/17 08:27:48 AM
#97   The golden goose needs to lay us a maddog 20/20 09/21/17 08:20:34 AM
#96   They didnt think this out very well did $hellKing 09/13/17 12:37:18 AM
#95   If anyone owns you should send the CEO $hellKing 08/23/17 02:51:52 AM
#94   So far kinda lame. waited all this $hellKing 08/22/17 12:36:29 AM
#93   Put some PRs out on regular wires. $hellKing 08/17/17 04:25:07 PM
#92   Ha if someone whacked them .01s .02s i $hellKing 05/17/17 12:06:17 AM
#91   Are you going to be a 5 percent maddog 20/20 05/13/17 09:49:18 PM
#90   This shows a 60 mu facility $hellKing 05/13/17 07:18:46 PM
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