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Beyond Commerce INC (BYOC)

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Customer Experience Measurement at All Levels Every Day

As customer expectations continue to change every day, understanding your customers' needs has never been more critical. Careful measurement can reveal connections between your delivery and customer behaviors.

Building an effective and actionable customer experience measurement program is no easy task. It requires thoughtful planning, strategic selection of your survey method, and consistency to ensure your results accurately represent all of your customers.

For some, the process of building a survey program can often time be overwhelming and many do not know where to start. How many questions do you ask? What survey method would be most effective reaching your customers? How do you avoid survey fatigue or reaching out too many times?

For others, the challenge comes from building a culture around their measurements or improving the scores they receive. Pay for Performance programs that produce the behaviors you desire rely on consistent and accurate measurements in order to be effective. On the other hand, the experiences you thought meant most to your customers might not be.

Over the last 25 years, SERVICE 800 has built the experience you need to ensure that your customer experience measurement program is best in class. Whether you are looking for more insight on how you rank against your competitors or need a partner to help guide you to actionable customer feedback, SERVICE 800 is here to help.



Going Beyond Collecting Data

Proven Insight Methodologies

SERVICE 800 has been crafting customer satisfaction and internal measurement programs for over 25 years. We specialize in helping the IT, medical technology, software development and OEM industries. By partnering with our clients to tailor a program that offers dependable and simplified service, SERVICE 800 helps you measure your customer's journey accurately.

In addition to giving you breakthrough customer insights, our services allow you to monitor the performance of your authorized service providers, channel partners, contractors and agents. These programs provide the ability to keep a close eye on internal functions to ensure they are performing up to standards.

SERVICE 800 results are leveraged by our clients across the company including:

Help desk agents
Field service technicians
Sales staff
Order fulfillment departments
Customer service representatives
Human Resources & Training
Other support teams

Worldwide Customer Experience Measurement

Conducting surveys and collecting feedback in over 30 languages every day.

Some of the world's largest companies rely on SERVICE 800's ability to get targeted feedback from their hardest to reach customers. For 25 years, SERVICE 800 has worked with many of the worlds largest Healthcare, IT, and Consumer Good companies, many of which have been customers for more than 10 continuous years.





SERVICE 800 goes beyond surveying; we have conversations that draw actionable feedback.

Collecting customer opinion via a telephone interview continues to produce the most accurate customer feedback metrics. Other methods collect timely information, however, unhappy customers are highly motivated to respond and may create a bias of primarily negative responses. Phone interviews collect complaints, compliments and everything in between, providing more accurate metrics that represent the whole population of your customers.

Accurate measurements stem from careful sampling of the customer set, limiting fatigue from too many surveys, and conducting professional interviews that impress your customers.

SERVICE 800's methodology goes beyond just asking a question and collecting a rating. Our tenured interviewers (Customer Representatives) are trained on your specific program and conduct personable and professional dialogs that draw out valuable feedback. For consistency and reliability, all Customer Reprs are directly supervised by SERVICE 800 staff.



Leverage our experience to maximize your web survey potential.

SERVICE 800 brings the experience and advice to help you design the web survey that will produce the results you need. While most web surveys generate only a 2 or 3 percent response rate, SERVICE 800's methods consistently produce greater success. This is achieved through design, thoughtful planning, and strategically timed reminders.

SERVICE 800 knows that some customers prefer the personal touch of a phone call while others are more apt to reply to a web survey invite. When you need to reach specific strategic targets, SERVICE 800 provides the option to reach targets by adding phone calls where more responses are needed.

SERVICE 800's carefully designed database eSMART, holds the characteristics of your customers, products, and service so that feedback can be linked to the behaviors you desire. Combining results from web surveys with other data collected creates higher analytical value.


Hybrid Programs Combine Phone and Web

The best of both worlds

SERVICE 800 knows that you and your customers may prefer the personal touch of a phone call while others may prefer an invite to a web survey. SERVICE 800 provides the option to combine collection methods to satisfy preferences and to achieve the responses you need.

SERVICE 800 has over 25 years of experience in collecting feedback and can help you develop the plan that meets your business goals and objectives. Many SERVICE 800 clients to use a combination of collection methods to reach their contacts and obtain the necessary response rates to product the accuracy needed for pay-for-performance and employee bonus programs.


Accurate Industry Benchmarks

Act or react to what makes you stand above your peers

SERVICE 800 industry benchmark programs measure the performance of your products or services against best-in-class industry peers. Unlike other benchmark programs, SERVICE 800 programs have been developed in cooperation with industry organizations that define benchmark standards, sampling requirements, scales and survey questions.

All SERVICE 800 benchmark participants are measured for accuracy using the same methodology. Consistency across the benchmark provides unbiased measurements that assist in identifying how your organization's performance compares to your peers. SERVICE 800 benchmarks can also identify where improvements are needed, where reductions may be made without impacting customer satisfaction, and what is the biggest driver of your customers' loyalty.


SERVICE 800 Hot Sheet Alerts

Identifying customer issues and wins in time to react

You can lose a customer with one poor service experience and new opportunities can arise just as fast. SERVICE 800's Hot Sheet Alerts notify you of urgent or time-sensitive situations so you can react promptly and effectively. Your quick follow-up will impress customers and increase their commitment to you.

SERVICE 800 Hot Sheet Alerts may be customized to your sensitivities. You can be quickly aware of customers that provide particular rating(s), mention a particular product or issue, mention a sales opportunity, or compliment your technicians. Insights from Hot Sheet Alerts can save current accounts or find new business, and help you drive the behaviors you desire. Your Hot Sheet Alerts can be directed to the individual manager that can react most effectively.

Hot Sheet Alerts provide more than notifications of customer issues. Many of our clients use Hot Sheet Alerts to identify customers that are delighted with their experience. This opens the door to celebrate wins and identify customers that may have potential for growth or retention.


eSMART Results Reporting and Analysis

Driving action through accessible results

SERVICE 800's eSMART reporting application has been carefully designed so that your managers, supervisors, technicians, agents and partners are able to see and hear respective customers' feedback. Begin to analyze your results by drilling into the feedback and metrics with a simple point-and-click. eSMART serves as a collection point for both feedback and service characteristics data to enable statistical analysis that drive action and manage cost.




Beyond Commerce, Inc. is a Nevada corporation that operates as a holding company focusing on the acquisition of "big data" companies in the B2B Internet Marketing Technology and Services (IMT&S) space. BCI's objective is to develop, acquire, and deploy disruptive strategic software technology and market-changing business models through acquisitions or organic growth. BCI plans to offer a cohesive global digital product and services platform to provide clients with a single point of contact for all of their IMT&S initiatives. The all-inclusive platform will result in substantial organic growth potential generated through cross-selling opportunities and future expansion possibilities for BCI and its investors. The company was formerly known as BOOMj, Inc. and changed its name to Beyond Commerce, Inc. in December 2008. Beyond Commerce, Inc. is headquartered in Las Vegas, Nevada.


PPC Services

Google AdWords image

Google AdWords Management

AdJuice is the ideal PPC agency for you if you have a UK business and are looking for a qualified Google AdWords consultant to manage your Google AdWords campaigns.

If you would like to start advertising as soon as possible, please contact us now.

If you also have a requirement for organic SEO services, then you will be able to benefit from an integrated approach to SEO and PPC. If not, then we can provide standalone PPC services.

Top rankings in the free search results are the instinctive goal for many but there are distinct and compelling advantages to paid search marketing that cannot be matched by any other form of advertising. Some of these include vast reach, highly selective targeting, dynamic flexibility, performance measurement and budgetary control.

As the top spots in the free search results become ever more fiercely contested, top rankings for very valuable search terms may be out of reach for many but our pay per click advertising offers you more certainty that you will reach people at the precise moment they are actively trying to find your products or services.

New PPC Campaigns – Service Features

Exploration of your goals
Discussing your objectives and how our PPC management service might integrate with any other marketing activity you may have.

Keyword research
Using our expertise to pinpoint which keywords will attract the right people at the right stage of the buying cycle.

Campaign design
Deciding upon the structure of your campaign and how its keywords, ads, ad groups and landing pages will be thematically focussed and organised to correspond with your products and services to ensure maximum efficiency and ROI (return on investment).

PPC account set up
Setting up the account from scratch if need be. This account will belong to you so that you retain control and can seamlessly switch PPC companies at any time.

Creation and installation of Google Analytics tracking code and AdWords conversion tracking code.

Agreement of targets in terms of your geographies, ad scheduling (times of day), networks (search and/or display), devices (pc’s and/or mobile etc.), bidding methods etc. 

PPC budgets
Agreement of your daily and monthly advertising spend. Once your budget is set up in your campaign by us, it will never be exceeded without your express permission.

PPC campaign set up
Creation of your campaign/s and its ads with keyword optimised compelling text, including call to actions where appropriate.

Keeping you informed about campaign performance by the provision of standard and custom reports each month to ensure you have visibility of all key campaign performance metrics and are therefore able to assess performance and remain in control.

PPC campaign management and optimisation
Reviewing and continuously testing which elements of your campaign are working best and optimising your campaign to get the best return from your investment. This may involve changing keywords, keyword match types, ad copy, bidding method or any other aspect of your campaign that might be improved. All within the agreed budget.

AdWords conversion optimiser
Once your campaign has been established for a sufficient period of time and, provided it has sufficient volumes of data, we may be able to use AdWords conversion optimiser to automatically and dynamically adjust your bids to direct your advertising spend towards your more profitable keywords.

AdWords developments
Keeping abreast of the latest AdWords features introduced by Google and ensuring your campaign benefits from them.

Review of Existing PPC Campaigns

One off review
Tried AdWords before but not happy with the results? You might be staggered how much cheaper and more efficient campaigns can be when they’re optimally structured and targeted.

And remember, it’s not just – or even necessarily – about reducing costs. It’s about conversions, profits and return on investment.

PPC Management with AdJuice Means This

1. Qualified Google AdWords PPC consultant, dedicated to your account, with several years’ experience of managing Google AdWords campaigns.
2. Opportunity to integrate your PPC and organic SEO campaigns.
3. A focus at all times on meeting your objectives.
4. Availability, flexibility and responsiveness.
5. Commercially experienced PPC consultant with track record in ROI driven profit improvement.


Straightforward small campaigns can be up and running in a matter of hours. Larger campaigns will yield a much higher return in the long run if more time is spent researching and designing the campaign structure at the outset. Either way, it need be no longer than a few days from the point of contacting us, before your website starts to receive more, highly targeted visitors eager to buy your products or services.

Had enough detail and want to talk to a real human about our PPC services? If so, you can find all our contact details here or an overview of our services on our home page.

SEO Services

Local SEO

It doesn’t matter if you are a one man business or a multi-location national brand. If you have a physical business address or addresses, then you need Local SEO Services >>>

National SEO

To optimise the presence of your business in the national free (organic) search results, you’ll need National SEO Services >>>

Or just Talk To Us.


Our Work

See Our Clients and Become One!

See Our Case Studies, Become One And Get a Juicy Link!

Once Delighted, Leave Us a Review in Google and You Might Get Yet Another Juicy Link From Our List of Reviews!

Or Just Talk To Us.


Our Analysts screen more than 30 million domain name ideas every year,
Archiving the best Company Names,
Tactical Concepts, Product Ideas,
And Call-to-Action Themes.
The best part of the job is using this knowledge
To help our Clients and Friends around the world Create the Perfect Name.

Market Traits and Demographics
Memorability and User Retention
Ease of Media Plan Integration
Strategic Messaging Capabilities
Routes for Brand Development
Credibility Marketing Factor
Social Improvement Potential
Viral Messaging Opportunities
Call to Action Campaign Value
Market Positioning Advantages
Paradigm Conceptualization



Beyond Commerce, Incorporated
Former Company Address and Number
9029 South Pecos
Suite 2800
Henderson NV 89074
Phone: (702) 463-7000
Fax: (702) 463-7007

Stock Transfer Agent:

Transhare Corporation
5105 DTC Parkway Suite 325
Greenwood Village, CO 80111
Tel: 303.662.1112

State of Nevada Incorperation Records:


Current Price
Bid Ask Day's Range
  • 1D
  • 1M
  • 2M
  • 3M
  • 6M
  • 1Y
  • 2Y
  • 3Y
  • 5Y
BYOC News: Current Report Filing (8-k) 01/26/2018 11:10:04 AM
BYOC News: 2 Stocks Benefiting from Recent News 01/24/2018 06:12:13 PM
BYOC News: Current Report Filing (8-k) 01/17/2018 11:39:46 AM
BYOC News: Current Report Filing (8-k) 12/19/2017 03:51:36 PM
BYOC News: Current Report Filing (8-k) 11/30/2017 11:10:24 AM
PlusOneCoin Top Posts
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#13639  Sticky Note BYOC Absolute must read bc it's stealing shares Strukture 01/30/18 12:41:23 PM
#13271  Sticky Note What people are overlooking is yes, Boustead has Strukture 01/27/18 02:18:27 PM
#11489  Sticky Note Acquisition News! BYOC & SERVICE 800 strike a Wishful Thinking 01/17/18 12:23:41 PM
#9391  Sticky Note BYOC...WOWZA 19 FILINGS AH... Carjockey2 11/28/17 09:02:40 PM
#8510  Sticky Note NASDAQ IPO's: $BYOC inks a $10M Deal with StockWhale 11/10/17 01:35:06 AM
#15913   Excited for next week Wishful Thinking 02/23/18 10:59:12 PM
#15912   Sup Penny! Nice to see you here!! SRV1975 02/23/18 09:29:05 PM
#15911   It's on Level 2 lol Penny Planet 02/23/18 08:13:23 PM
#15910   Looking very good don estaban 02/23/18 07:49:03 PM
#15909   byoc moon DwyaneMcRoberts 02/23/18 07:22:53 PM
#15908   Have a Great-weekend all & Keep sweating Shorts haha Strukture 02/23/18 04:19:12 PM
#15907   I doubt if the kids get anything less WALL$TREET 02/23/18 04:01:43 PM
#15906   Nice buys EOD. She’s set up for next StockWhale 02/23/18 04:01:41 PM
#15905   gn all gumzsa 02/23/18 04:00:38 PM
#15904   Trade architect is free with TD Ameritrade. Trek95 02/23/18 03:58:52 PM
#15903   level 2 is something you need to pay loadthebags 02/23/18 03:56:24 PM
#15902   At least 750k in bids hidden right now StockWhale 02/23/18 03:55:34 PM
#15901   Holy crap look at those huge bids coming StockWhale 02/23/18 03:53:43 PM
#15900   How do I get to level 2? GoPackGo920 02/23/18 03:50:28 PM
#15899   no problem, you need to have Level 2 loadthebags 02/23/18 03:45:43 PM
#15898   Okay, sorry kind of new to all of GoPackGo920 02/23/18 03:45:10 PM
#15897   his shares are showing at .125 on the loadthebags 02/23/18 03:42:49 PM
#15896   How do you know? GoPackGo920 02/23/18 03:41:41 PM
#15895   510,000 share bidder showing up! $BYOC Penny Planet 02/23/18 03:35:58 PM
#15894   weird how those shares came off .14 and loadthebags 02/23/18 03:23:08 PM
#15893   Gearing up for next week. March will be here. The Apostle 02/23/18 03:15:47 PM
#15892   Yes it is, setup beautifully :-) $BYOC StockWhale 02/23/18 03:09:09 PM
#15891   Lol he’s back one hit and he jumps StockWhale 02/23/18 03:08:28 PM
#15890   What does it mean for the CO to GoPackGo920 02/23/18 03:02:13 PM
#15889   Bawahhh... Ran with his tail between his legs.. Lol BYOC Carjockey2 02/23/18 02:57:26 PM
#15888   BYOC, this 30minute chart is fantastic Ownwallstreet 02/23/18 02:56:10 PM
#15887   Oh look at that the guy took his StockWhale 02/23/18 02:50:42 PM
#15886   Setting up for a .14-.145 close here today StockWhale 02/23/18 02:46:05 PM
#15885   Looking good here again. Lets hope the co mikie3d 02/23/18 02:30:29 PM
#15884   Haha Silk my man :-) $BYOC StockWhale 02/23/18 02:19:50 PM
#15883   Who’s the askhole trading novice with the 200k 1chiarajolie 02/23/18 01:39:21 PM
#15882   Struk he wrote .03s down in one of starkd748 02/23/18 12:48:29 PM
#15881   I thought you bought the .03s ...your post starkd748 02/23/18 12:46:09 PM
#15880   Lmfao starkd748 02/23/18 12:45:12 PM
#15879   Tell it like it is God Father Silky, Swampdude 02/23/18 12:41:26 PM
#15878   Blessed art thou soul of thy BYOC and silkyballer 02/23/18 12:37:02 PM
#15877   Yes they will and we are holding up Swampdude 02/23/18 12:35:24 PM
#15876   This is setting up nicely. The Apostle 02/23/18 12:32:54 PM
#15875   Always on to the next half truth and silkyballer 02/23/18 12:16:14 PM
#15874   I remember the .03s. That's your entry price. starkd748 02/23/18 12:11:28 PM
#15873   BYOC: this is what is going to happen DwyaneMcRoberts 02/23/18 12:05:04 PM
#15872   Yes sir!!! $BYOC StockWhale 02/23/18 11:54:46 AM
#15871   Welcome brother :-) $BYOC StockWhale 02/23/18 11:54:33 AM
#15870   Lol Struk pay them no mind $BYOC StockWhale 02/23/18 11:50:09 AM
#15869   SORRY MY DD IS THE BOMB SHORTS ARE Strukture 02/23/18 11:46:42 AM
#15868   ...........................Show me the BYOC beef in an SEC filing! crowin 02/23/18 11:44:58 AM
#15866   BYOC has verificable $25.8 Million in Annual Revs Strukture 02/23/18 11:43:38 AM
#15864   More on Scotchnguitars 02/23/18 11:40:06 AM
#15863   Show me a BYOC SEC filing proving revenue! crowin 02/23/18 11:37:29 AM
#15862   Post-me your DD you have done personally Crowin Strukture 02/23/18 11:34:51 AM