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Disclaimer
SSVE Uses Value to Target Wider Market
When you rank a city as being the best in Asia for a given market, you are saying something, considering you are talking about a growing and dynamic resource of several billion people, and thousands of competing cities. But that’s exactly what people are saying about Cebu City, located in the central Philippines. Cebu City was recently ranked as the best city in Asia for BPO (Business Process Outsourcing) services, an expanding industry being tapped by large and now medium and small businesses. The city’s readily available and affordable English-speaking workforce, together with a fast developing communications infrastructure, has made it ideal for the cost-effective outsourcing of customer service and other business processes. However, until recently, successfully tapping such an outsourcing goldmine was left to the largest companies, the ones who could afford the time and money required to identify and properly manage a distant labor resource.
SupportSave Solutions, Inc., by focusing on foundational cost efficiencies, such as locating in Cebu, has turned the situation around. SupportSave is able to offer the features and benefits of a large multi-national BPO firm at a fraction of the normal cost. The company, with well-established delivery centers in Cebu, has a deep understanding of the Philippines labor market for outsourcing, and the best ways it can use that resource to support diverse industries, including the telecom, travel, banking, insurance, and technology/industrial sectors. The company’s facilities have an on-site management team, together with fully redundant voice and data links to the U.S., enterprise grade network infrastructure, redundant generator sets, and other capabilities necessary for the high level of reliability companies seek.
SupportSave’s reputation for cost-efficient modeling has allowed them to offer significantly more value for each client dollar, and has been a basis for their growth, allowing them to target smaller companies as well as cost-conscious large companies. Although they have worked successfully with some of the biggest companies, their superior cost/value model has effectively made high-level outsourcing an option for smaller companies, widening the SupportSave market.
For additional information on SupportSave, visit the company’s website at www.SupportSave.com
