China Customore Relations Centers INC ORD (CCRC)

[Ubertino]

Lockup Expiration 6/20/2016
Quiet Period Expiration 2/1/2016
CIK 0001620664

Company Description

We are a call center business process outsourcing (“BPO”) service provider in
China. BPO services are designed to allow businesses to achieve various
operational benefits, such as cost savings, better quality services, and the
ability to focus on core competencies. Our call centers are currently
equipped with approximately 7,800 seats in Shandong Province, Jiangsu Province, Jiangxi Province, Hebei Province, Anhui Province, the Xinjiang Uygur Autonomous Region, the Guangxi Zhuang Autonomous Region and Chongqing City. We use approximately 87% of our seats. Our business focuses on the complex, voice-based segment of customer care services, including:

• customer relationship management;

• technical support;

• sales;

• customer retention;

• marketing surveys; and

• research.

We are a significant provider of BPO services in the telecommunications industry
in China, as we hold contracts with provincial subsidiaries of China Mobile
Communications Corporation (“China Mobile”) and China Telecommunications
Corporation (“China Telecom”) in that sector and have been recognized by the
Chinese Ministry of Industry and Information Technology (“MIIT”) as “China’s
Best Inbound Outsourcing Contact Center of the Year” for 2009, “China’s Best
Outbound Outsourcing Contact Center of the Year” for 2011, and “The Well Known
Servicing Enterprise Who has the Most Growth Potential in China” for 2014.

Most of our revenues are generated from provincial subsidiaries of China Mobile
and China Telecom and from Haier, GM OnStar, and Volvo. We currently have
short-term agreements with 7 provincial subsidiaries of China Mobile and with 3
provincial subsidiaries of China Telecom. Further, we are in the process of
renewing an additional 7 contracts with the provincial subsidiaries of China
Mobile. There is no assurance that these 7 additional contracts will be renewed.
Upon renewal we will have a total of 14 contracts with the provincial
subsidiaries of China Mobile. In addition to answering inbound calls, or calls
initiated by customers purchasing products and services from our clients, our
company also provides outbound cold calling services to help the provincial
subsidiaries of China Mobile and China Telecom promote mobile value-added
service (“MVAS”) products, such as weather, health, education and farming
related MVAS products to targeted subscribers.
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Our principal executive office is located at 1366 Zhongtianmen Dajie, High-tech
Zone, Taian City, Shandong Province, China 271000. Our telephone number is
([phone]. Our facsimile number is ([phone].

http://www.nasdaq.com/markets/ipos/company/china-customer-relations-centers-inc-947109-76708