Top Image Systems Appoints Kristian Niklasson as Chief Services Officer
TEL AVIV, Israel, COLOGNE, Germany and PLANO, Texas, April 12, 2016 (GLOBE NEWSWIRE) -- Top Image Systems, Ltd. (TISA), a global innovator of intelligent content processing solutions, today announced the appointment of Mr. Kristian Niklasson to the position of Top Image Systems’ Chief Services Officer, whereupon he will serve as a member of the Executive Management Team. A results-driven manager with extensive experience developing and operating enterprise software businesses in an international environment, as of April 2015 Mr. Niklasson will be responsible for TIS’ worldwide professional services, customer support and IT and cloud operations. Mr. Niklasson will be focused on facilitating growth and profitability in TIS’ services offering as well as maximizing quality of service and customer satisfaction.
Mr. Niklasson brings to this position significant experience managing multinational services businesses, both within the document automation software industry as well as in other industries. At Top Image Systems he will take responsibility for the professional services business and the recurring revenues business, with the aim for the future of increasing the profitability of the services business and growing recurring revenue streams via offering managed services and cloud solutions. Establishing the cloud services offering will entail directing the transition to delivery of our portfolio in the cloud, including managing the cloud and hybrid delivery of our new end-to-end Financial Process Automation solutions.
Mr. Niklasson spent many years managing services organizations, both in the engineering consulting industry as well as for global players in the document automation industry. Following his roles as Program Manager for Xerox Professional Services and as VP Global Services for ReadSoft, Mr. Niklasson was then appointed Managing Director for Etteplan Stockholm; upon that company becoming a part of Etteplan Industry, Mr. Niklasson was later appointed Director of Technical Information. Mr. Niklasson earned an MSC in Engineering and Mathematics from the Swedish KTH Royal Institute of Technology.
“I am excited to take on the challenge of further developing Top Image Systems’ services business to be a dynamic profit center with high quality delivery of a comprehensive cloud offering,” commented Kristian Niklasson. “Top Image Systems has a diverse and well-established global install base and a strong team of skilled professional services experts which gives us great potential for growth; with experienced leadership and understanding of the services opportunities in the cloud, I am confident that we will succeed in increasing customer satisfaction, expanding recurring revenues and building up a profitable managed services business.”
“Kristian Niklasson’s skills and experience will be an asset for the company and a valuable addition tor our Executive Management Team,” said Michael Schrader, CEO Top Image Systems. “We have made considerable progress in refocusing our product and solution portfolio and executing on our strategic growth strategy to optimally leverage our cloud and mobile capabilities. The addition of a Chief Services Officer will now enable us to move forward with optimal delivery of these solutions and supporting services while in parallel increase the productivity and profitability of our existing SaaS and project services operations.”
