Biokey International Inc (BKYI)

[topseeded]

IBM Case Study using BIO-key tech. I posted this before but thought those that missed it might find it encouraging, after all IBM is the largest enterprise computer company in the world.
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Case Study Published: IBM Security Access Manager for Enterprise Single Sign-On and IBM Partner BIO-key.

Working with IBM and IBM Business Partner BIO-key, AEON Credit Services replaced its password and ID Card systems with an advanced access management solution that improves agent productivity, reduces the threat of identity theft, and decreases costs.

The solution uses BIO-key and IBM® Security Access Manager Enterprise Single Sign-On software, installed on agent laptops, to give call center agents single sign-on access to all applications and information they need with the swipe of a finger. During calls, if a transaction is required, agents can simply swipe their finger to authorize the transaction instead of typing in a username and a password.

Agents can no longer share passwords, which enables the company to confirm exactly who accessed what information and when, and accurately track billable hours for each employee.

Overview

The need

Executives found that traditional password authentication processes affected productivity and increased the threat of identity theft within their call center.

The solution

Working with IBM Security and BIO-key, the company deployed an integrated single sign-on a nd biometric authentication solution that reduces login time and helps protect access to data and resources.

The benefit

The new solution helped reduce payroll costs by 12 percent and saved USD110,000 annually in password reset costs.
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You can read the complete report here:

http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&appname=SWGE_WG_WI_USEN&htmlfid=WGC12368USEN&attachment=WGC12368USEN.PDF#loaded
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