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Post# of 135997
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Re: CKTrader post# 108767

Friday, 03/27/2015 6:18:54 PM

Friday, March 27, 2015 6:18:54 PM

Post# of 135997
In my retail days, I never got upset at a customer. If they had a problem, I took care of it as a retail manager would and appeased the customer. Satisfy the customer and they speak loudly.

Today with Social Media, when you upset one, it goes viral and since the business is mostly done on line, any negative hurts.
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