$ LVLT. Level 3 Enables NORAD Tracks Santa's Phone Hotline.
BROOMFIELD, Colo., Dec. 4, 2014 /PRNewswire/ -- Global telecommunications provider Level 3 Communications, Inc. (NYSE: LVLT) will assist the NORAD Tracks Santa program during the 2014 holiday season by providing voice services to the Peterson Air Force Base and North American Aerospace Defense Command (NORAD). NORAD hosts an annual mission to track Santa Claus as he journeys across the globe to deliver presents on December 24.
Level 3 Communications will enable the phone hotline for NORAD Tracks Santa's live operations center during the 2014 holiday season.
The popular program is centered on a live operations center manned by 1,250 volunteers, named Santa Trackers, who answer phone calls and emails from children around the world. The Colorado Springs, Colorado-based center receives around 117,000 phone calls annually from children asking the whereabouts of Santa. Level 3's voice services provide secure and redundant support for the high volume of communications.
"NORAD Tracks Santa is truly a global experience, delighting generations of families everywhere," said Stacey Knott from NORAD. "This is due, in large part, to the efforts and services of numerous program contributors like Level 3."
"The local voice services we provide Peterson Air Force Base and NORAD enable critical communications around-the-clock, 365 days a year," said Tracy Shaufler, general manager for Colorado at Level 3. "We are excited to extend our voice services during the holiday season to support this special program. Our technicians will be on 24-hour alert to work closely with the NORAD operations team to ensure seamless communication services during the holiday event."
Beginning at 12:01 a.m. MT/2:01 a.m. ET on December 24, families can watch Santa make preparations for his flight. At 4:01 a.m. MT/6:01 a.m. ET, the NORAD Tracks Santa operations center goes live and people can call toll-free +1 877-446-6723 or email noradtrackssanta@outlook.com to inquire about Santa's location. The website provides information in eight languages – English, French, Spanish, German, Italian, Japanese, Portuguese and Chinese.
In addition, official NORAD Tracks Santa apps are available on smart phones and tablets to count down the days until Santa's launch. Tracking opportunities are offered on Facebook, Twitter, YouTube and Google+. Santa followers just need to type "@noradsanta" into each search engine to get started.
About Level 3 Communications
Level 3 Communications, Inc. (NYSE: LVLT) is a Fortune 500 company that provides local, national and global communications services to enterprise, government and carrier customers. Level 3's comprehensive portfolio of secure, managed solutions includes fiber and infrastructure solutions; IP-based voice and data communications; wide-area Ethernet services; video and content distribution; data center and cloud-based solutions. Level 3 serves customers in more than 500 markets in over 60 countries over a global services platform anchored by owned fiber networks on three continents and connected by extensive undersea facilities. For more information, please visit www.level3.com or get to know us on Twitter, Facebook and LinkedIn.
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