Wednesday, November 26, 2014 6:05:13 AM
http://www.samsung.com/us/appstore/
Chat InformationYour Issue ID for this chat is LTK1125602403248X
Parker: Hi, thank you for reaching out to Samsung technical support. How may I assist you?
Ken: I hate to ask this again because someone had responded earlier but seems two different stories are going around. Liev chat told me about an hour ago that Ultraflix app was not currently available on Samsung TV's but others are claiming they called the 800 number and they are claiming it is available?
Parker: I understand that you want to know whether Ultraflix app is available in Samsung apps.
Ken: correct
Parker: Thank you for confirming.
Ken: Nanotech claimed it would be available today
Ken: I don't see it in the online app list
Parker: Let me check the details for you.
Ken: thanks
Parker: You're welcome.
Parker: I have checked the information.
Parker: I see that this app is not available in Samsung apps.
Parker: I am referring the information from the reliable resources that we have.
Ken: ok, I was just not sure why people were claiming they had called the 800 number 1-800-726-7864 and claim they say it is available
Ken: would an app be available just on a TV and not show up on the online list here?
Parker: Let me know the link that has list of available apps for TVs, so that you can confirm it by yourself:
Parker: www.samsung.com/us/appstore/
Parker: Is the link accessible?
Ken: Yes, I have checked it already, I knew it didn't show up which was why I wanted to ask after others said it was available
Ken: same link I was using on the samsung website
Ken: would an app be available just on a TV and not show up on the online list here?
Parker: If the apps is available, it would have listed in the list of apps in the link.
Ken: ok, that is what I thought, I appreciate it
Parker: You're welcome.
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