RGC Resources, Inc. (Resources) is a holding company for Roanoke Gas Company (Roanoke Gas) and its subsidiaries include Roanoke Gas, Diversified Energy Company and RGC Ventures of Virginia, Inc. The principal service of Roanoke Gas is the distribution and sale of natural gas to residential, commercial and industrial customers within its service territory in Roanoke, Virginia and the surrounding localities. Roanoke Gas also provides certain non-regulated services which account for most of the non-gas utility revenue of Resources. During the fiscal year ended September 30, 2011, the Company also formed The Utility Consultants under RGC Ventures of Virginia, Inc to provide utility and regulatory consulting services to other utilities. Roanoke Gas maintains an integrated natural gas distribution system. Natural gas is purchased from suppliers and distributed to residential, commercial and industrial users through underground mains and service lines.