Pivot, through its portfolio companies, designs, sells, integrates and supports IT solutions - including hardware, maintenance and support - engaging clients in all aspects of their IT Lifecycle Management, including infrastructure investments. Pivot provides services, ranging from the initial needs assessment and design, through procurement and implementation, to on-going support.
Pivot, through its portfolio companies, supports clients in improving their business performance, helps organizations reduce capital and operating expenses, including energy consumption, and accelerate the delivery of new products and services to customers in secure, mission critical environments.
The Company offers a diverse catalogue of products, while specializing in the high growth areas of data centre management, infrastructure management, systems architecture, technical services and procurement/integration services.
In today’s world, it is critical for companies to align their IT strategy with corporate objectives, strategy and business model. This alignment, especially for mid- to large-size companies, is a multi-faceted and complex process. IT requirements are likely to cover various business activities and may cover different geographic areas. This level of complexity requires integrated solutions, likely involving hardware, as well as process and organizational changes.
The IT Solutions Provider market is very fragmented. Providers range from the more typical Value Added Resellers that focus on one specific element of the solution, to large IT service providers with a mono-brand, integrated approach. Whereas the latter has the advantage of limited complexity in the relationship, it significantly reduces choice. The solution decided upon may not be the optimal one. Furthermore, these large providers generally price at a substantial premium to the market, making this an expensive route to take.
Going the VAR route brings with it a different set of challenges. In this case, a company will have to select and deal with multiple vendors, and likely engage a third party to architect the solution or do this in-house. This reduces process efficiency, and may lead to a less than optimal solution.
Pivot has strategically positioned itself in an underserved niche of the market between traditional VARs on the one end and large IT service providers at the other end.
Pivot, through its portfolio companies, specializes in architecting multi-vendor-based IT solutions for its customers, based on the best technologies available. Through its four portfolio companies, Pivot has built an organization with deep knowledge of the industry, has an extensive partner network, and has the implementation capacity required to take on large and complex projects.
As the designer and implementer of the solution, Pivot, through its portfolio companies, takes away the complexity for its clients of dealing with multiple vendors, while at the same time allowing choice to reach the best possible solution, priced below what a large-scale single-brand solutions provider would deliver.
This multi vendor solutions approach enables Pivot to deliver substantial added value to its customers, helping them achieve their technology and business objectives.
Pivot's mission is to become North America’s dominant Multi Vendor Solutions Provider by creating sustainable competitive advantages for our enterprise customers through combining IT Solution design and implementation expertise with the best technologies available.
Pivot’s strategy is based on three pillars:
Create value for customers and partners through a differentiated multi-vendor solutions provider (MVSP) offering;
Accelerate growth and market reach organically through acquisitions, and
Build sustainable profitability
Pivot’s MVSP model has a number of clear financial benefits:
Pivot’s activities center on data center, storage and virtualization initiatives, targeted at a number of high growth verticals:
Through expansion of its portfolio of companies, Pivot aims to increase diversification and obtain access to new verticals.