SureTrader SureTrader
Home > Boards > US OTC > Computers - Software >

LiveWorld (LVWD)

Add LVWD Price Alert      Hide Sticky   Hide Intro
Moderator: jimbob4stocks
Search This Board:
Last Post: 10/18/2016 11:29:02 AM - Followers: 33 - Board type: Free - Posts Today: 0









LiveWorld Reports First Quarter Financial Results

May 12, 2016

SAN JOSE, Calif.--(BUSINESS WIRE)--LiveWorld, Inc. (OTC Markets:LVWD), today announced financial results for the first quarter of 2016. Total revenues were approximately $2.2 million for the first quarter, as compared to the approximately $2.6 million in total revenues reported for the same period in 2015.

“Quarter over quarter we reduced our total expenses by approximately $1 million, which resulted in the narrowing of our losses”

The Company reported a net loss for the quarter of approximately $236,000, or 10% of total revenues. This compares to net loss of approximately $844,000 or 32% of total revenues reported for the first quarter of 2015.

The Company finished the first quarter with approximately $3.1 million in cash and cash equivalents, as compared to the approximately $3.5 million at the end of 2015.

“Quarter over quarter we reduced our total expenses by approximately $1 million, which resulted in the narrowing of our losses,” said David Houston, Chief Financial Officer of LiveWorld. “In April we announced our next generation Conversation Management Platform which will for the first time in years be available as a standalone SaaS license as well as bundled with our services solutions. We anticipate the SaaS platform will be a major focus of our product development, sales, and marketing moving forward.


LiveWorld Unveils Conversation Management Platform, New Service & Engagement Software For Customer Obsessed Brands

April 19, 2016

SAN JOSE, Calif & NEW YORK--(BUSINESS WIRE)--LiveWorld, Inc. (OTC Markets: LVWD), announced its next-generation SaaS platform is now available for brands to manage customer conversations across social media and messaging apps, in real time.

“This software enables brands to make informed decisions about when, where, and how to engage customers, and then operationalize those conversations across organizations and internal systems.”

As the world expands to the age of messaging, companies are challenged now more than ever to be conversation-centric while engaging consumers in marketing and customer service dialogues. By combining the power of social media and customer service technologies into a single application, LiveWorld is helping “customer-obsessed” brands scale conversations with a personal touch.

“Leading brands in the 21st century can now leverage 1on1 personal conversations in social media platforms to deliver great customer experiences," said Peter Friedman, Chairman and CEO of LiveWorld. "We are empowering companies to build relationships, solve problems, and drive sales."

The new software combines analytics, semantic and sentiment analysis, and customer targeting for smart conversation detection, which can be configured to specific business structures (stores, regions, brands, products). 1on1 conversations are processed through a case management framework, which is optimized for social media and messaging apps, thus enabling intelligent assignment and escalation, quicker resolution, SLA enforcement and higher customer satisfaction. With an intuitive, easy-to-use interface, the product is designed to provide users with more customer knowledge, utilizing profiles, conversation histories, and CRM platform integration. Brands can now deliver human-to-human interactions with compassion and intelligence. Already deployed across thousands of social pages, and acting on hundreds of thousands of user comments per month, the software is market-proven.

“Conquering conversational management requires solving scale and speed issues, while also empowering agents to be more knowledgeable in their interactions," said Frank Chevallier, LiveWorld Vice President of Products. "This software enables brands to make informed decisions about when, where, and how to engage customers, and then operationalize those conversations across organizations and internal systems."

LiveWorld goes beyond current social software by providing the ability to:

  • Seamlessly transition conversations from public to private on Facebook and Twitter.
    Support Facebook Messenger for conversations between customer and brand.
    Identify and prioritize customer service inquires and loyalty marketing opportunities.
    Blend public social data with customer information to create a more robust profile.
    Notify teams of new conversations, encouraging prompt replies and enforcing SLAs.
    Enhance data and discover insights through human and automated tagging.
    Leverage conversations across the enterprise by integrating with CRM & help desk applications.

The new LiveWorld software is currently deployed at multiple Fortune 100 companies including top brands in retail, CPG, pharma, and travel & financial services, and is commercially available today. For more information visit, watch the teaser video, and to schedule a demo contact us at

About LiveWorld

LiveWorld is a software and services company that enables brands to enhance the customer experience in social media. Our solutions empower the largest brands in the world, allowing them to develop deeper relationships with their customers in the areas of marketing, customer service, and insights. LiveWorld clients foster social media environments that are natural continuations of the experiences customers have with brands—and with each other—in the real world.

LiveWorld uses the power of content and conversation to help companies achieve business goals, measureable through marketing and operational KPIs. Our services include strategy, campaign management, content moderation, customer engagement, customer service, and social analytics. Our software has been designed to empower human beings to be more effective and allow companies to efficiently address the demands of social at global scale. LiveWorld clients include the #1 brands in consumer packaged goods, retail, pharmaceutical, and travel & financial services. LiveWorld is headquartered in San Jose, California, with offices in New York City and Austin. Learn more at and @LiveWorld.

Over 40% of consumers expect a brand to respond within an hour

May 25, 2016

Your consumers see your brand as a person who should be ready and willing to interact with them whenever they want. Over 40% of consumers expect brands to respond to them within an hour. By not responding to them, you run the risk of losing current and potential consumers – leading to a decrease in revenue and negative comments about your brand on social media.

When customers submit an issue, be ready to respond by escalating issues to the correct team or department. You can increase your response time by building a response database for frequently addressed issues. The more prepared you are, the faster you can address consumer issues.

Connect customer issues in social media to your entire organization. The software’s configurable workflows let you relentlessly optimize resolution by prioritizing, escalating, and assigning conversations to the appropriate teams.

  • Resolves problems using a case management framework with tickets, response database, tagging, approval workflows, and full audit trail.
    Optimize teams’ collaboration with agent collision avoidance and time-saving functionality such as case views, business rules, and instant notifications.



  • 1D
  • 1M
  • 2M
  • 3M
  • 6M
  • 1Y
  • 2Y
  • 3Y
  • 5Y
Current Price
Bid Ask Day's Range
#617   LiveWorld Launches SaaS Application to Manage Messenger Chatbots jimbob4stocks 10/18/16 11:29:02 AM
#616   LVWD News. hitex 10/18/16 09:16:21 AM
#615   7's are up jimbob4stocks 10/10/16 11:03:16 AM
#614   Will talk with him this week. They jimbob4stocks 10/03/16 02:02:31 PM
#613   Thanks for the info. Able to glean hweb2 10/03/16 01:59:45 PM
#612   Much fewer shares in the float than previously thought jimbob4stocks 10/03/16 01:50:31 PM
#611   David, the CFO, made it very clear they jimbob4stocks 09/16/16 01:03:42 PM
#610   I don't get why they can't get any Traderfan 09/16/16 12:59:16 PM
#609   Agreed! I want to see Peter step jimbob4stocks 09/16/16 12:53:28 PM
#608   Would love to see it! Just I've hweb2 09/16/16 12:48:48 PM
#607   CEO direct email - jimbob4stocks 09/16/16 12:40:56 PM
#606   I've been talking with the company - they jimbob4stocks 09/16/16 12:38:19 PM
#605   Let's hope some of the new hiring translates hweb2 09/16/16 11:04:33 AM
#604   LiveWorld ramping up sales and development - new jimbob4stocks 09/16/16 10:46:14 AM
#603   Institutional buyer MAXM was back at .05 and jimbob4stocks 09/12/16 10:04:46 AM
#602   Look at the spread on LVWD: 0.0413 x jimbob4stocks 09/09/16 09:38:59 AM
#601   Got some .044's on Friday. Willing to jimbob4stocks 09/06/16 11:54:43 AM
#600   Nice to see the MAXM market maker on jimbob4stocks 08/16/16 09:18:06 AM
#599   These guys sure know how to disappoint. Geez. Traderfan 08/12/16 10:30:46 AM
#598   Hiring and marketing increasing so costs increased. jimbob4stocks 08/12/16 09:49:32 AM
#597   I think it's time to start asking for longhorninchicago 08/12/16 09:47:34 AM
#596   Investors taking advantage of some rookie sellers! jimbob4stocks 08/12/16 09:44:44 AM
#595   Q2 Book Value per Share = $0.078 jimbob4stocks 08/11/16 11:49:50 PM
#594   Brutal.... They are trying.... Just nothing there.... jenga1 08/11/16 09:02:16 PM
#593   Gotta spend money to make money! Same jimbob4stocks 08/11/16 07:09:34 PM
#592   They could have held onto this report for hweb2 08/11/16 07:01:24 PM
#591   Will see Q2 earnings as early as tomorrow! jimbob4stocks 08/11/16 04:07:27 PM
#590   I've been in this for YEARS. I jenga1 08/09/16 07:05:25 PM
#589   Glad to have you here - I found jimbob4stocks 08/08/16 05:45:25 PM
#588   Thanks. I followed their website but not jenga1 08/08/16 05:36:21 PM
#587 jimbob4stocks 08/08/16 01:42:08 PM
#586   Where do you see hiring has increased substantially? jenga1 08/08/16 01:38:54 PM
#585   Q2 Earnings coming in less than a week! jimbob4stocks 08/08/16 08:29:07 AM
#584   Would be sweet to close at 6 and above jimbob4stocks 08/05/16 12:02:54 PM
#583   Agreed! Big things coming! jimbob4stocks 08/05/16 11:17:11 AM
#582   I almost posted about the 95K share bid. hweb2 08/05/16 10:59:41 AM
#581   Gonna be interesting what the numbers say especially Traderfan 08/05/16 10:39:00 AM
#580   Earnings coming out soon with the new software jimbob4stocks 08/04/16 06:23:30 PM
#579   Woah volume! jimbob4stocks 07/14/16 09:37:10 AM
#578   I'd rather have them out now then sell jimbob4stocks 07/13/16 10:18:05 AM
#577   Yeah with the markets on fire, LVWD could hweb2 07/13/16 10:13:58 AM
#576   There is some activity coming in indeed on Traderfan 07/13/16 10:00:06 AM
#575   Yes it is! It's interesting the volume jimbob4stocks 07/13/16 09:58:09 AM
#574   That large bid is still there. 150K hweb2 07/13/16 09:55:55 AM
#573   Guess someone wants out at .05. Sucks jimbob4stocks 07/13/16 09:49:41 AM
#572   Market sure is hot right now. The hweb2 07/11/16 01:24:28 PM
#571   Nice 150k bid at .0462 - something brewing? jimbob4stocks 07/11/16 01:08:23 PM
#570   Always in support of taking a little off jimbob4stocks 06/24/16 04:06:42 PM
#569   Sold a few in the .05's last month hweb2 06/24/16 04:04:24 PM
#568   Always nice to see proof this company is jimbob4stocks 06/24/16 03:55:59 PM