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IH/ADVFN Streamer & Level II Q&A Board

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Moderator: ADVFN Support [Erwin] Assistants: ADVFN Support [Efren]
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Last Post: 7/22/2017 1:39:35 PM - Followers: 394000 - Board type: Free - Posts Today: 0

Streaming Quote Products:

http://ih.advfn.com/p.php?pid=smatrix

Configuration page

http://ih.advfn.com/p.php?pid=config&ctxt=Streaming

Tools Page:

http://investorshub.advfn.com/boards/advfn_tools.aspx

FAQ:

http://ihwiki.stocksite.com/index.php?title=FAQ:ADVFN_Products

The purpose of this board is to inform and help out all the our new Investors Hub partners across the pond and to make the introduction of the new pages as painless as possible.

If you have any problems or questions/suggestions regarding ADVFN or the new features just post them here.

IF YOU ARE NOT GETTING ANY STREAMING WHERE THE APPLETS SHOULD BE PLEASE ENSURE YOU HAVE JAVA INSTALLED:

You require Sun Java plugin to get streaming to work, please visit this link, http://java.com/en/download/manual.jsp

* An easy way to fix most problems is to log out; then log back in to iHub, click Streamer and/or Level 2 at the top of the site.


ARE YOU USING APPLE MACINTOSH?

You will need to have a fully updated version of Mac OSX and Safari. If you click on the apple logo and click on about this Mac, you will see the version of your OS.

If it's not 10.3, you will have to install updates to get to the latest version.

Click on this link, http://www.apple.com to update to the latest version.

ARE YOU GETTING REPEATED POP-UPS/POP-UNDERS?

We have an Ad Server and this controls the adverts that you see on our site, including pop-ups.

Each pop-up should only be viewd by you once for that page in the day. Our server then puts a cookie on your machine to tell it that you have seen the pop-up. When you go to that page again, if the cookie is present, you will not see that pop-up again.

If you are blocking pop-ups, you are most likely by default blocking the cookies for the pop-ups. We cannot give you information on how to block our pop-ups of course - we want you to see them.

If you accept all cookies for ADVFN, you will see our pop-ups for a particular page, but the information will be there to only show you the pop-up only once.

To allow all pop-ups for ADVFN, please click on Tools -> Internet Options -> Privacy -> Sites or Edit Web Sites. enter advfn.com - www is not necessary, and click allow.

Click OK -> General -> Delete Cookies and Delete Temporary Internet Files. Click OK, Close all browsers and try the site again.

If you do not want to remove all the cookies, look for advfn in the filenames in them.

The cookies folder can be found here, C:\Windows\Cookies\ or C:\Documents and Settings\[Your Windows Login Name]
Log out of ADVFN, close all browser windows down and delete those cookies.

Try the site again and you should only get one pop-up. If it doesn't work for you, you will need to investigate the other aplpications on your machine that affect the browsing on the internet.

FIREWALL SETTINGS

Server 1: 212.161.99.133 / stream.advfn.com
Server 2: 212.161.99.135 / stream2.advfn.com

In both cases, Port 7000 for External Connection should be opened.

IE7

For those of you who have updated to IE7 , by default the privacy and security settings are set to medium/high. This needs to be medium. If you need help with this, please do ask.

If you are having further troubles, please do not hesitate to contact our support team by emailing help@advfn.com

Regards
Support

PostSubject
#4390  Sticky Note Google Chrome Issue or Java Issues ADVFN Support [Efren] 05/10/16 10:47:39 AM
#4154  Sticky Note iHub Help - Google Chrome and Java Troubleshooting ADVFN Support [Robert] 04/15/15 10:01:32 AM
#3716  Sticky Note We've received word that a fiber cable cut IH Geek [Dave] 03/26/15 09:23:25 AM
#3475  Sticky Note iHub Help - Mac Troubleshooting ADVFN Support [Robert] 08/22/14 10:03:02 AM
#2165  Sticky Note * Red/Green volume : Explained in detail * THE_YAK 05/06/11 03:14:44 PM
#2119  Sticky Note Try uninstalling Java and reinstalling it. Go to ADVFN Support [Erwin] 03/23/11 04:10:27 PM
#1449  Sticky Note Blue: Buy ADVFN Support [Erwin] 12/08/09 01:53:33 PM
#4486   I want to know how to start buying King tyrant 07/22/17 01:39:34 PM
#4485   I don't think anybody is watching this board......least Zardiw 07/17/17 12:05:53 PM
#4484   level 2/streamer down ? ash111 07/14/17 10:40:26 AM
#4483   I was wondering that too. Can anyone mjfrank 07/13/17 04:04:18 PM
#4482   I thought on the trades board the greens Giantsgal22 07/13/17 03:43:05 PM
#4480   How can I tell if someone has private Giantsgal22 06/27/17 06:51:57 AM
#4479   On level 2 what is nasr harhar3 06/21/17 03:52:48 PM
#4478   Can somebody talk to the Head Office and Zardiw 06/19/17 10:08:07 AM
#4477   Hello, why are TSX (V) Tickers deleted? xr_biotech_consult 06/05/17 10:26:21 AM
#4476   How do I make use of this which thirdrail 06/03/17 12:07:36 PM
#4475   LSTS has been revoked: sidedraft 05/23/17 01:33:20 PM
#4473   WSHE low float marijuana play. Outstanding SS akmj 05/18/17 02:09:04 AM
#4472   WSHE moving past $0.01 tomorrow! JHook9876 05/18/17 12:48:21 AM
#4471   Hello, I would like to know when my Gene13 05/15/17 10:32:54 AM
#4470   Never received my small cap pro trial. Gave Rodness02 05/09/17 10:52:36 AM
#4469   Vn DD9 04/18/17 07:53:21 PM
#4468   Hello, my level II monitor list isn't working surfer44 04/12/17 10:12:25 AM
#4467   Fidelity JARDINER 04/05/17 07:35:21 PM
#4466   Fidelity and Trade station are the very best. chrisre1 04/03/17 08:28:32 PM
#4465   Fidelity, Tdameritrade are 2 that are good. CrazyCanadian 04/03/17 07:59:51 PM
#4464   My broker does not let me trade on Mr Flow 04/03/17 07:30:15 PM
#4463   As of this morning Level 2 doesn't work skichic 04/03/17 02:55:27 PM
#4462   Please respond to the question I asked in sidedraft 03/29/17 01:13:20 PM
#4461   ADVFN/iHub is posting news from Invictus, a company sidedraft 03/27/17 04:55:32 PM
#4460   Helllo rashid786 03/27/17 08:00:03 AM
#4459   Hi new here rashid786 03/27/17 03:11:13 AM
#4458   On the L2 price ladder (not the last Mike2119 03/26/17 09:43:27 AM
#4457   Don't expect anything from iHub. 21ZNA9 03/24/17 11:16:12 AM
#4456   IH/ADVFN Streamer for AMEX & NYSE fixed, but crookedneck 03/24/17 10:59:43 AM
#4455   Clearly would be nice to Windsortrader519 03/24/17 10:48:27 AM
#4454   It's stuck on premarket 21ZNA9 03/24/17 10:33:02 AM
#4453   Streaming charts are totally messed up!! Windsortrader519 03/24/17 10:26:46 AM
#4452   Streaming data is messed up. 21ZNA9 03/24/17 09:42:25 AM
#4450   $KNSC I have never been this stoked about WayoftheWater 03/21/17 01:08:39 AM
#4449   Green is buyers red is sellers Bull74 03/16/17 10:58:35 AM
#4448   What does the B/?/S mean on "trade". I'm Sureshot Trader7 03/15/17 02:09:06 PM
#4447   After hours for an pink? Where is sidedraft 03/13/17 07:28:58 PM
#4446   I need some help. I am using Gmania 03/10/17 05:39:27 AM
#4443   Why doesn't ADVFN show trades that were cancelled, sidedraft 02/07/17 08:12:02 PM
#4441   305 shares * $0.21 dividend/share = $64.05 to Imagineer66 01/12/17 09:47:18 PM
#4440   64.05 ap17 01/12/17 02:25:21 PM
#4439   If I have 305 shares of a stock dakmack2 01/11/17 09:41:48 AM
#4438   To IH ADMIN dumbof 12/01/16 09:42:22 AM
#4437   Yep, totally agree, the 'Detailed Quote' page is Big Brother 12/01/16 06:34:35 AM
#4436   what the heck did you do to the iamnottheone 11/30/16 03:45:49 PM
#4435   Td amerishade and NITE are strange bedfellows ernie44 11/29/16 12:37:02 PM
#4434   Absolutely! I'll never pay! EVER! ap17 11/29/16 12:32:02 PM
#4433   back up now. thx hyborianwar 11/21/16 08:32:20 AM
#4432   level 2 not working again.... hyborianwar 11/21/16 08:23:59 AM
#4431   Idon'thave gemmill 11/17/16 04:16:37 PM
PostSubject